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Peterson Chevrolet Buick

(937 reviews)

Reviews

(937 reviews)

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It was fast and easy, everyone was helpful and friendly.

It was fast and easy, everyone was helpful and friendly. They asked several times if they could help us with anything. Very nice experience overall.

It was fast and easy, everyone was helpful and friendly.

It was fast and easy, everyone was helpful and friendly. They asked several times if they could help us with anything. Very nice experience overall.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Your satisfaction is important to us, so we want to sincerely thank you for choosing Peterson Chevrolet Buick Cadillac and we hope to see you again soon!

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Korey Karr is an excellent sales consultant.

Korey Karr is an excellent sales consultant. He’s personable, proficient & hilarious! He sold us our dream car and made our experience enjoyable. Go to Korey for your next vehicle purchase, he won’t steer you wrong!!

Korey Karr is an excellent sales consultant.

Korey Karr is an excellent sales consultant. He’s personable, proficient & hilarious! He sold us our dream car and made our experience enjoyable. Go to Korey for your next vehicle purchase, he won’t steer you wrong!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thanks for highlighting some of our staff who helped make this such a great experience!

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I had a pleasant experience with Peterson auto group's

I had a pleasant experience with Peterson auto group's sales and finance teams. The staff were very professional and mindful of my time. I worked with Andrew who ensured a smooth process from start to finish. He was responsive and crisp in his communication. He went above and beyond to give me a wonderful experience - he sent me pictures, Carfax and imperfections of the vehicle even before I arrived. As a customer, this transparency was the key in building trust. He picked me up from the airport, quickly sorted out all the paperwork since I was in a hurry. He pointed out dings on the body and ensured that they were fixed when the keys were handed over. I was completely happy and satisfied to drive back home with a full tank of gas. Would highly recommend. Keep up the good work!

I had a pleasant experience with Peterson auto group's

I had a pleasant experience with Peterson auto group's sales and finance teams. The staff were very professional and mindful of my time. I worked with Andrew who ensured a smooth process from start to finish. He was responsive and crisp in his communication. He went above and beyond to give me a wonderful experience - he sent me pictures, Carfax and imperfections of the vehicle even before I arrived. As a customer, this transparency was the key in building trust. He picked me up from the airport, quickly sorted out all the paperwork since I was in a hurry. He pointed out dings on the body and ensured that they were fixed when the keys were handed over. I was completely happy and satisfied to drive back home with a full tank of gas. Would highly recommend. Keep up the good work!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Our staff is committed to providing each of our clients with the best automotive experience!

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Outstanding dealership!

Outstanding dealership!! Very customer oriented and provides outstanding service both in service/maintenance and car purchase process. My go to dealership in Boise ID.

Outstanding dealership!

Outstanding dealership!! Very customer oriented and provides outstanding service both in service/maintenance and car purchase process. My go to dealership in Boise ID.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for choosing Peterson Chevrolet Buick Cadillac as your first choice for all your automotive needs!

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I was very happy with my out of state purchase of my AWD

I was very happy with my out of state purchase of my AWD Lyriq in Jan 2024 at Peterson Cadillac in Boise, and dealing with Jim D my sales person. He even picked me up at the airport. The entire process was seamless & I just wanted to pass along my recent buying experience. I would definitely purchase from Peterson dealership again, if ever given the opportunity in the future.

I was very happy with my out of state purchase of my AWD

I was very happy with my out of state purchase of my AWD Lyriq in Jan 2024 at Peterson Cadillac in Boise, and dealing with Jim D my sales person. He even picked me up at the airport. The entire process was seamless & I just wanted to pass along my recent buying experience. I would definitely purchase from Peterson dealership again, if ever given the opportunity in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

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Best place to by a car and have work done!

I’ve purchased my last 4 vehicles from Shannon and have sent my family and friends to Petersons for years. My vehicles rarely need work done, but when they do I know I can trust the shop to take care of it. I have nothing but positive things to say about my experience.

Best place to by a car and have work done!

I’ve purchased my last 4 vehicles from Shannon and have sent my family and friends to Petersons for years. My vehicles rarely need work done, but when they do I know I can trust the shop to take care of it. I have nothing but positive things to say about my experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for choosing Peterson Chevrolet Buick Cadillac as your first choice for all your automotive needs!

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A+ service

Bought several cars from here. Service department is spot on. Very helpful and get the job done right! I will be back and send everyone I know.

A+ service

Bought several cars from here. Service department is spot on. Very helpful and get the job done right! I will be back and send everyone I know.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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I recently had my vehicle serviced at Peterson Chevy in

I recently had my vehicle serviced at Peterson Chevy in Boise, and the experience was exceptional. The service department staff demonstrated expertise, efficiency, and excellent customer care. They addressed my concerns promptly and kept me informed throughout the process. The work performed on my vehicle was top-notch, and I felt confident in their expertise. The cleanliness and organization of the service area also stood out. I highly recommend Peterson Chevy's Service Department for their professionalism and commitment to customer satisfaction. Five stars without a doubt!

I recently had my vehicle serviced at Peterson Chevy in

I recently had my vehicle serviced at Peterson Chevy in Boise, and the experience was exceptional. The service department staff demonstrated expertise, efficiency, and excellent customer care. They addressed my concerns promptly and kept me informed throughout the process. The work performed on my vehicle was top-notch, and I felt confident in their expertise. The cleanliness and organization of the service area also stood out. I highly recommend Peterson Chevy's Service Department for their professionalism and commitment to customer satisfaction. Five stars without a doubt!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

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I will always come back with my vehicle to this

I will always come back with my vehicle to this dealership! I love bringing my car in to get serviced!! The staff are very helpful and friendly! I highly suggest to trust this dealer with your vehicle!!! Overall the entire experience was amazing!!!

I will always come back with my vehicle to this

I will always come back with my vehicle to this dealership! I love bringing my car in to get serviced!! The staff are very helpful and friendly! I highly suggest to trust this dealer with your vehicle!!! Overall the entire experience was amazing!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

We want all our clients to have a comfortable and stress-free experience with us!

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Service department is the worst!

The service department lacks knowledgeable and customer oriented staff. When ever I called it was as if I was a bother. Before dropping my car off, I was told by 2 different employees that they would help me get a rental car thru them at their cost. I have that information in a text. When I dropped my car off I was told they do nothing of the sorts. End of discussion. My car has been there 32 days. It took 26 days to figure out and get approved a new transmission. Then the auto workers strike happened and I am told I need to sit and wait til it's over. That car is my only vehicle and I live 30 minutes from nearest store. No loaner.no nothing! They do not care about customers at all.

Service department is the worst!

The service department lacks knowledgeable and customer oriented staff. When ever I called it was as if I was a bother. Before dropping my car off, I was told by 2 different employees that they would help me get a rental car thru them at their cost. I have that information in a text. When I dropped my car off I was told they do nothing of the sorts. End of discussion. My car has been there 32 days. It took 26 days to figure out and get approved a new transmission. Then the auto workers strike happened and I am told I need to sit and wait til it's over. That car is my only vehicle and I live 30 minutes from nearest store. No loaner.no nothing! They do not care about customers at all.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (208) 297-7167 to discuss your concerns, as your satisfaction is of utmost importance to us.

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