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Meet Zach Ruppert

Zach Ruppert headshot
Service Advisor
(137 reviews)

Reviews

Thank you, Zachary Ruppert, you are a professional,

Thank you, Zachary Ruppert, you are a professional, thorough & congenial, employee. I appreciate your assistance with my car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
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Dealer response

Carla, we appreciate your 5 star review. It is great to know that Zachary provided you with an exceptional vehicle service experience. Please call if we can be of any further assistance. Happy Travels

Zach R is a very knowledgeable advisor.

Zach R is a very knowledgeable advisor. Came in for some tires and he advised me of future care needed for my car. He is the best advisor I’ve ever worked with. Thanks Zach!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

Laverne, Thank you for your feedback. We are very glad to hear that even with tires and other replacements, Zach was able to provide you with exceptional service at a low cost! Please contact us should you have any other concerns. We look forward to working with you again when your vehicle is ready for its next service.

Zachary Ruppert continues to provide excellent service.

Zachary Ruppert continues to provide excellent service. He is on time, explains clearly what needs to be done and has a pleasant personality.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

Karen, Thank you for taking the time to share your experience with us. We are pleased to know that Zachary has taken such great care of you. Our aim is to give every guest the highest possible level of customer service and quality.

Zachary Ruppert was very helpful with my recall.

Zachary Ruppert was very helpful with my recall. The waiting room had a large tv and snacks.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

Cathy, Thank you for leaving Zach this amazing review! We are happy to know that he was very helpful. Please do not hesitate to let us know how we may be of further service to you.

Outstanding Service from Advisor Zachary Rupert I’ve

Outstanding Service from Advisor Zachary Rupert I’ve had the pleasure of working with Zachary Rupert as my service advisor for several years now, and I can't speak highly enough of his professionalism and dedication. I first began taking my 2008 Honda CR-V to him after relocating to St. Petersburg, FL in 2011. That vehicle served me well for nearly 200,000 miles, thanks in large part to the excellent service and guidance Zack provided over the years. Now, with my 2018 Honda Accord Sedan, I continue to rely on Zack’s expertise. He consistently demonstrates a courteous, knowledgeable, and helpful approach that makes every visit to the service center a smooth experience. My daughter, who drives a Honda Passport, also appreciates Zack's friendly and approachable manner — he truly makes each customer feel valued. Zack’s commitment to quality service and customer care is a big reason why we continue to choose Honda. He’s a true asset to the team, and it’s always a pleasure working with him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

Martin, Providing outstanding service is so important to us here at Crown Honda and we are glad that Zach's efforts met your satisfaction! We are thrilled to know that he is friendly, approachable, professional, dedicated and a pleasure to work with. We wish you safe travels until we meet again!

Zachary Ruppert got me in and out with little delay!

Zachary Ruppert got me in and out with little delay! He gave a time-frame, and my vehicle was ready quicker. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

Holly, Thank you for leaving Zachary this fantastic review! We are happy to know that he gave you a time frame and your vehicle was ready quicker. Please do not hesitate to let us know how we may be of further service to you.

The recall procedure went very well.

The recall procedure went very well. Zachary Ruppert had everything organized very well. The Uber and Lyft rides were prompt and curtious.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

Kenneth, We appreciate you taking the time to write this honest review about our dealership. Zachary will be honored to hear you were so pleased with your recall services. Please let us know if there is anything else we can do to assist you, we would love to help.

Zachary Ruppert has been my Service Advisor at Crown

Zachary Ruppert has been my Service Advisor at Crown Honda for the last two years. He is kind, honest and genuinely loves his job. It is a pleasure working with him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

Bonnie, Providing quality and efficient service is so important to us here at Crown Honda and we are glad that Zach's efforts met your satisfaction! We are thrilled to know that he was kind, honest and it was a pleasure working with him. We wish you safe travels until we meet again!

Zachery Ruppert was very helpful and professional.

Zachery Ruppert was very helpful and professional. He got my problem solved and arranged for an Uber to transport me from and back to the dealership when my car was ready to go.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

Eddie, We are grateful for you leaving Zach this flawless review! We are pleased to know that he was very helpful, professional and got your problem solved. We hope to serve you again in the future when the time comes.

Zach R.

Zach R. Was very helpful with servicing my vehicle. I would definitely recommend him to all my friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

John, Thank you for leaving Zach this fantastic review and recommendation! We are happy to know that he was very helpful. Please do not hesitate to let us know how we may be of further service to you.