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Meet Drake Alexander

Drake Alexander headshot
Service Advisor
(109 reviews)

Reviews

Damir Mujic made sure I all of my needs were met, while

Damir Mujic made sure I all of my needs were met, while maintaining a courteous and professional attitude. I will continue to use Crown Honda for all of my maintenance needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Shaun, Thank you for your continued loyalty to- Crown Honda. We are so pleased to hear that Damir exceptional service keeps you coming back year after year! We look forward to seeing you again when your Honda is ready for its next service!

Randy Stiles was professional and great to work with for

Randy Stiles was professional and great to work with for the service on my 2022 Civic. He is always friendly and gets the job done efficiently.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Kathleen, Thank you for your very kind review. We are delighted to hear that you fully and completely trust Randy with your 2022 Civic service needs! Thank you! We look forward to seeing you again when your vehicle is ready for its next service.

Gary Phillips was very helpful and professional.

Gary Phillips was very helpful and professional. I would definitely ask for him for future projects.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

Mary, Thank you for your feedback and time. We are thrilled to hear Gary was able to assist you with all your concerns and questions. Please let us know if there is anything else we can do to assist you, we would love to help.

Drake Alexander in the service department is fantastic!

Drake Alexander in the service department is fantastic! 5 stars! Everytime I have my Honda serviced at crown Honda I request Drake as my service advisor he's just wonderful! His personality is top notch!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

Pamela, Thank you for leaving Drake this terrific review! We are happy to know that he was wonderful and his personality is top notch. We look forward to continue serving you in the future when the time comes.

Drake Alexander.

Drake Alexander. Service Advisor, was Very professional. He brought several items to my attention that should be addressed at time of service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

Marie, Thank you for leaving Drake this positive review! We are happy to know that he was very professional and brough several items to your attention that should be addressed at time of service. Please do not hesitate to let us know how we may be of further service to you.

As always Drake Alexander provided excellent and prompt

As always Drake Alexander provided excellent and prompt service. Keeps customer updated. Always a great service experience at Crown Honda with Drake’s assistance.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
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Dealer response

Michelle, We are grateful for you leaving Drake this wonderful review! We are pleased to know that he kept you updated and provided you with excellent/prompt service as always. We look forward to continue serving you in the future when the time comes.

Zach R.

Zach R. Was very helpful with servicing my vehicle. I would definitely recommend him to all my friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

John, Thank you for leaving Zach this fantastic review and recommendation! We are happy to know that he was very helpful. Please do not hesitate to let us know how we may be of further service to you.

Drake Alexander was super helpful!

Drake Alexander was super helpful! and super time efficient! He was able to get me in and out i. a timely manner!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

Abigail, Thank you for leaving Drake this fantastic review! We are happy to know that he was super helpful, time efficient and got you in/out in a timely manner. Please do not hesitate to let us know how we may be of further service to you.

Drake Alexander was my Honda Associate when I took my car

Drake Alexander was my Honda Associate when I took my car for a couple of recalled parts. He was very helpful and professional. He explained about the parts getting checked in my car and gave me some relief to know it wasn’t anything serious. Thank you Drake!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
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Dealer response

Carmen, We appreciate you for leaving Drake this stellar review! We are delighted to know that he was very helpful, professional and explained the parts getting checked on your car. If there is ever anything more that we may help you with please do not hesitate to let us know.

Randy Stiles and the technician team were informative

Randy Stiles and the technician team were informative about my car repairs, provided me savings and got my car running like new. Thanks a bunch!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Mary, We are grateful for you leaving Randy this stunning review! We are pleased to know that he was informative about the repairs on your car. We hope to serve you again in the future when the time comes.