Reviews
Great service! I was clearly explained what was necessary...
Great service! I was clearly explained what was necessary and what could be done later. In addition to the scheduled service I was reminded of getting my registration sticker done.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the positive feedback about your recent visit to Mercedes-Benz of Natick, Yurvlad!
Great work and fast work with good quality. Very...
Great work and fast work with good quality. Very comfortable environment for guests to wait while their auto is being serviced. Thank you Brian. Brian is very friendly
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
You are so welcome! We are very happy and proud to hear that you had such a great time at Mercedes-Benz of Natick!
Esohe
Great service from Luis. I needed a service done to mine brake and engine. I was given a loaner and they had my car fixed same day.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are so glad that our team at Mercedes-Benz of Natick could get your car back in tip-top shape! Thanks for this review!
Everyone was extremely friendly and got the job done in a...
Everyone was extremely friendly and got the job done in a timely fashion ! Thanks to all at he Herb Chambers Natick Mercedez Benz! I usually go into the Boston dealership but didn’t have the time to drive in, so I was thrilled with my experience at a more convenient location!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Mercedes-Benz of Natick, we appreciate your positive feedback and hope to work with you again in the future!
Absolutely!!!
Rafi was very polite, friendly and professional. He...
Rafi was very polite, friendly and professional. He explained everything I needed to know about different options which made it so much easier for me to understand! I'd definitely recommend him.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for sharing your experience with Rafi! We're lucky to have him on the Mercedes-Benz of Natick team and will let him know you enjoyed working with him!
Saena Nikolas the best experience ever . Thank you again...
Saena Nikolas the best experience ever . Thank you again Saena very happy with my car and of course the experience. Will be back for my next car !!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Christos, we are so happy that Saena did the best job for you! We are so happy that our Mercedes-Benz of Natick team's hard work earned your business!
Personal service.was friendly and inviting. Availability...
Personal service.was friendly and inviting. Availability was convenient and easy. All the employees were Available with a smile and service. Service was ready on time car was cleaned and they reminded me to update my inspection sticker and took care of it for me.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are so happy our Mercedes-Benz of Natick team earned your five stars. Thanks for your business!
Haider was very helpful, knowledgeable and kind. I am...
Haider was very helpful, knowledgeable and kind. I am grateful to have found him. I will be happy to recommend him in the future. He is a credit to the company.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Sally, we are so happy that Haider did such a great job for you! He is truly an asset to Mercedes-Benz of Natick!
Great experience! I got a nail in my tire, and was able...
Great experience! I got a nail in my tire, and was able to book my service online very easily after hours. I was able to get an appointment for the next day, my service advisor Fred was very friendly and kind. They completed my service in a timely manner and I was out of there in no time! Highly recommend.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It was our pleasure to help you out, Alyssa! Thanks for trusting the Mercedes-Benz of Natick with your tire! We hope to work with you again in the future.
I have known Fred Ramsey in-service at the Natick store...
I have known Fred Ramsey in-service at the Natick store for over 20 years. As usual he’s been polite efficient and always gets my vehicle fixed in an acceptable.period of time
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your years of support! It means so much that you can always count on Fred! We look forward to your next visit to Mercedes-Benz of Natick!