Gladstone Mitsubishi

4.3 out of 5 4.3
Rectangle 48
Sales 8:30 AM - 8:00 PM
Service 7:30 AM - 5:30 PM

Gladstone Mitsubishi Hours

Sales

Monday

8:30 AM - 8:00 PM

Tuesday

8:30 AM - 8:00 PM

Wednesday

8:30 AM - 8:00 PM

Thursday

8:30 AM - 8:00 PM

Friday

8:30 AM - 9:00 PM

Saturday

8:30 AM - 9:00 PM

Sunday

10:00 AM - 8:00 PM

Service

Monday

7:30 AM - 5:30 PM

Tuesday

7:30 AM - 5:30 PM

Wednesday

7:30 AM - 5:30 PM

Thursday

7:30 AM - 5:30 PM

Friday

7:30 AM - 5:30 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since October 2018

Gladstone Mitsubishi, is your Untypical Dealer , is the premier new/used dealer in Oregon. Family owned and operated since 2001, we strive to make your car buying experience fun. We call ourselves "Your Untypical Dealer" because we are determined to make a difference and to stand out for all the right reasons. We feel that it is more important to have a satisfied customer for life than just to make a fast buck and move on. We take pride in making sure your vehicle shopping experience is fun, easy and low pressure

...


We believe our customers are #1.

"Your Untypical Dealer"

Service

Tire Rotation

$13

Oil, Filter Change

$36.95 and up*

Multi-Point Inspection

Complimentary

Brake Inspection

$13

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.3 out of 5 4.3
64 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    March 17, 2020

    Overall great experience! Straightforward pricing and willing to go out of their way to help you out. I wanted an electronic brake controller installed... in the rig - they didn't hesitate to offer to bring it to uhaul and have it installed. Highly recommend.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 2.0 out of 5
    February 16, 2020

    Too many young gun car slingers..But exspect if you go into any car dealership you might find the same. My problem is went to drive a car with 25k miles... and it pulled to the right hard and the rotors were shot on the breaks. Should have not been out on sales lot..How does a kona with 25k miles already have shot brakes and pulls hard one direction? I dont know ive got to give them benifit of the doubt maybe it was a trade in and they never took it out for a spin ? Or worse....didnt stick around ling enough yo find out...for a 3k price difference were buying new

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • February 24, 2017

    The team at Gladstone Mitsubishi provided an amazing buying experience. I was able to find a car that truly met my needs without any pressure. I would... recommend them to anyone I know who is looking into buying a car. They created a lifetime customer.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    January 7, 2020

    Refuses to honor dealer warranty; upon research, we found over 16 consumer complaints have been submitted to the Oregon's DOJ due to their unethical practice.... Go elsewhere! Unless you just want to give them your money.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    May 14, 2019

    gladstone mitsubishi made the buying process easy and simple, helped me find the right vehicle and got me into the vehicle within the limitations that... i set for myself. they weren't pushy and my salesman christian was very educated and helpful.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 14, 2019

    I was looking at a 2015 Ford F-150 that they had listed on their website. I made an appointment with Alec and came in the next day to look at it. He and... the team at Gladstone Mitsubishi made sure that all my needs were met and I was happy. The buying process was very smooth and easy. I didn't feel forced or pressured like at the other dealerships I visited prior! Loved the team and hospitality provided.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 2, 2019

    I’ve been doing business with these people for some time and they have always had a refreshing approach. Small town atmosphere with a big city inventory.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    March 24, 2019

    I don’t like being told that I am a liar or that my car is not what I said it was and argue with me about it I have several documents that show what my... cars value and model are don’t go here waste of time and they just try to get a bunch of money out of you

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    3 people out of 3 found this review helpful. Did you?
  • 1.0 out of 5
    March 3, 2019

    Found a 2015 Ford F350 platinum (62k miles) posted online by this dealership. I was working 5 hours away so I had lots of back and forth conversations... between myself and the sales rep. He assured me the truck was in “showroom condition” and he was very familiar with the vehicle. I was also told it was a local PNW 1 owner vehicle. After doing my own Carfax, I learned it actually came from Canada. I thought it might have been some sort of miscommunication but gave Gladstone Mitsubishi the benefit of the doubt. Immediately I was concerned with the condition of the trucks rust or undercarriage condition, I was immediately reassured that the truck was in great shape and not to worry about it. After negotiating a price over the phone and scheduling a time to come look at the truck I made the drive down. As soon as I arrived, I was greeted by the salesman I had been working with, shown to the truck. Right away I crawled underneath to address my biggest concerns. It had clearly been undercoated (painted) over existing rust. After walking around the exterior it was obvious of surface rust on multiple areas of the doors/fenders. When asked what I thought about the truck, I told the sales guy my concerns of the rust and paying premium dollar for a nice/newer truck. His response was “We can’t negotiate anymore on the price today. The general manager of the store saw you climb underneath the truck when you got here and knew you wouldn’t buy it.” He then decided that regardless of the price, he wouldn’t feel comfortable selling me the truck because the dealership never should’ve put it on the lot in the first place. I specifically asked these questions before making the drive down and was told anything it would take to get me there. I will NEVER return to this dealership/franchise. I would never recommend this dealership to any friends. Please do yourself a favor, look elsewhere for your next vehicle.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    9 people out of 9 found this review helpful. Did you?
  • 5.0 out of 5
    January 5, 2019

    Moss in the sales depression was great to work with. He was very knowledgeable in the truck I purchased and was very helpful in the buying process. Even... though there was a delay in the purchasing of the vehicle Gladstone Mitsubishi was very helpful and patient with me. I highly recommend anyone looking for a new or used car to shop at Gladstone Mitsubishi.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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