Gladstone Mitsubishi

Buying a vehicle is not only stressful but trying to find the one for the right price is sometimes impossible when dealing with salesman. I have to say Max, who was our salesman made our buying experience seamless. He was kind, helpful, understanding and so dang patient with my picky self. From the salesman to the management and finance, they all were so welcoming, honest and helpful. There was not one time did I feel pressured or obligated to make a purchase nor adding all the extras at high prices. I found out after my purchase, the tires were not meant to be on the truck I bought. They didn't hesitate to make things right. They traded the winter tires out for new all weather tires. My list can go on forever of nothing but good things to say about Gladstone Mitsubishi. If you want no haggle, great prices, honesty and made to feel like family, then I would highly recommend taking a trip to Gladstone Mitsubishi. Thank you Max and the team for finding the right truck to get my husband. Carolyn

The most unsatisfactory experience I have ever encountered. I strongly advise against purchasing a Toyota Corolla 2014. I had already been approved for financing through my credit union. However, after I declined the add-ons, they proceeded to place an advertisement for Allied Insurance on the car. Why would I want to purchase insurance if I already have full coverage? The finance representative, Anthony, was unprofessional putting the extra on there when I said no . When I contacted Carson the salesman about the issue, he failed to return my text. Upon bringing the car home, I discovered that the interior was filthy, while the exterior was clean. My father had to use a drill with a brush to clean the upholstery three times. The car was in a state of disarray. We were unable to see the condition of the upholstery when we purchased the car because it was close to nighttime. My credit union contacted me and informed me about the company's history of issues with their products, particularly after adding Allied Insurance to loans. They offered me a 20-day temporary permit, which I did not realize I was supposed to take to the DEQ. The DEQ is responsible for inspecting the car, and I was supposed to bring the necessary paperwork back to the company to obtain a 90-day permit. An employee at the DEQ instructed me to take a picture of the VIN number and send it to him via email. However, my parents were present and intervened, convincing the employee to grant me the 90-day permit. Anthony, the finance representative, had previously assured me of this. In conclusion, I strongly advise against dealing with this company. Conduct thorough research before making any purchases. If I could rate this company less than one star, I would.

A Great Experience, a Caliber about the Rest. Was a 120 mile drive, was Well Worth it ! Get one before they're all gone. What more can I say. :)

Damon and Anthony were a pleasure to work with. It was a very stress-free. No hassle experience. We will be back for our next new vehicle.

Vehicle was sub standard for the price. Saw better options at gladstone toyota for same price. After purchase some effort was made by them to correct issues,but I still have many issues with this purchase for the price for what was advertised. Basically a 82nd Ave used car dealer hiding behind a Mitsubishi dealership.

I HAVE 3 YEARS WITH MY CAR. AND SERVICE IS EXCELLENT, SPECIAL THANKS TO EVERYONE AND TECH EDER

FRAUDULENT Dealership and truly disgusting treatment. I drove round trip two hours to this dealership based on a vehicle advertised online, specifically because I really wanted a black one, even though the price was significantly above market value. I specifically multiple times asked if the vehicle had been in any accidents and was assured multiple times that it had not and had a clean CarFax. This was completely fraudulent, as the vehicle clearly has damage from an accident—a crunched bumper near the headlight, moisture in the headlight, and a broken guard as well as damaged plastic behind the bumper (found by a different body shop due to the vehicle having a loud rattling noise when driving over small speed bumps)—which they deliberately concealed when sending me a video the day before I came in and leaving out the only part of the vehicle where the accident damage occurred and also by parking it strategically during my visit so I did not catch the damaged bumper in the dark. The financing process was also manipulative, with the finance manager repeatedly trying to add unwanted warranties before signing, and then coercing me into a “mandatory” warranty I did not want and asked multiple times to have removed from my loan. When I attempted to unwind the deal, the general manager refused to acknowledge me after sending multiple emails to him and engaged in intimidating behavior from his truck after refusing to speak with me when I arrived at the dealership to confront them, leaving me with a car I feel unsafe in and a loan I am deeply upside down in. This is now forcing me to have to take legal action towards them with the attorney general and DMV for deceptive sales practices. The whole experience has been truly deplorable and I have never been treated so poorly by a company in my life.

Cole makes my buying experience easier and pleasant thank you Cole for your patience and understanding. All the personal are very professional and nice thank you

I just purchased my 3rd vehicle from Gladstone Mitsubishi and this was by far my best experience buying a vehicle. Koda my salesperson was great, provided great communication, was very honest, helpful and provided great customer service to me. Kelsey the finance manager was amazing, and I am so grateful for all the hard work she put in getting me out of my old high interest vehicle loan which I had a lot of negative equity in and getting me in a newer, nicer truck while also getting my interest rate down to well under half of what it was. I highly recommend this dealership, they are great to work with and I had such an excellent experience.

Tell to your clients reality, give them a time to read the contract and Do NOT CHEAT THEM PLEASE OTHERWISE YOU LOOSE THE WHOLE BUSINESS or yo dont make yourr ends meet Play your money but don't feel robery , there is so many different that you have to explain to your clients because you are a sales man , but taking an advantage from you clients who trusted you . is not legitimate , it is per·ju·ry that will lead you a crime. because price of $ 51 ,000 Car as shown MSPR , what is the reason you charge me $ 81,000 while some other client's you charge the MSPR price . isn't that illegal I will wright a complain to the president of mitsubishi headquarter , Play your money, but don't play your job