Pinehurst Toyota/Hyundai

Very best salesman, Marvin Moses! I have purchased two vehicles from here and have been very pleased.

James S was tenacious in help locating problem with my Hyundai and working with the technicians. Even though part was back ordered, through no fault of Toyota, James kept me updated. Jeff, in rental, was very competent. Wonderful to work with, had contacts ready to go for each month.

Hands down the best service center! Josh C. kept me informed every step of the way. I’m extremely happy with the service they performed on my Tucson. Highly recommend this service center! I went from an absolute nightmare at the Toyota dealership in Fayetteville to this well oiled machine. My vehicle was ready in record time and the hours are super convenient. Save a headache and call them first!

JUST GOT A PRE-OWNED TRUCK, MR MARVEN MOSES WAS EXCELLENT IN EVERY WAY THAKNS FOR YOUR EXPERTISE. THE NEXT CAR I GET WILL DEFINITELY BE FROM THIS DEALERSHIP. AGIAN WIFE AND I ARE VERY PLEASED KEEP UP THE AMAZING WORK.

Took 2017 BMW X5 in for routine oil change. Had to return to dealership twice after service. First, about 15 miles after leaving dealership the oil light came on and vehicle oil status showed 1 quart low. Returned to dealership. Service department stated they could not find evidence of low oil or a leak. The next morning there was a significant amount of oil on my garage floor directly under the oil plug. Returned to dealership. The old plug and seal had been used for the initial oil change. This time they found the old plug and seal were leaking, and used a new plug and seal with this second oil change. It is unlikely the oil plug and seal failed between the first oil change and the next morning when oil was found on my garage floor (which is now a permanent stain), which leads me to believe the service department mechanic who did the initial oil change was not thorough in the final check before releasing the car back to the customer. It's important to note the service department manager was very responsive handling the situation. But I will not be returning to this dealership for any service work.

Did not end up buying a car, but NO FAULT of the dealership. Tyler was extremely accommodating. Especially with all the needs I had and with credit issues and with negative equity on my trade-in. When I am in a position to move forward with a car purchase I will go no where else to buy my next car. Hillary, the finance manager was unbelievable, he knew I had a lot going on, walked around in the lot with me trying to find a vehicle that met my specifications that would also work financially. Everyone I encountered at this dealership was friendly and welcoming.

My son purchased a used CPO from Pinehurst Hyundai. Very deceptive financial/sales practices. $1300 for a protective coating that the dealership doesn't supply. Spoke with a service manager who stated that they do not apply such protection! $780 Value Sheid protection on a $15000 car (later refunded). Over $1000 for administrative and filing fees. And $4000 for a 50,000-mile extended warranty. A $15,000 car ended up costing over $24,000 plus finance interest. Save yourself money and find a reputable Hyundai/Toyota dealer in the Raleigh area.

I use the service center . They are great in every way. I have only great things to say Paula wallace

A++ Experience. Working with Cris, Corey, and Emily was an absolute pleasure - and a great deal on a new Tacoma. Highly recommended!

First Gary Brown sold me a car that was worth 3700 for 9000 with a down payment of 6000. Then when I needed it serviced after only 6months it costs $1200.00 Brent hammer and a mechanic told me I couldn't leave without having it fixed gave me payment plan options. Brent then lied says he could help. Long story short I now pay $1100.00 a month for a car when I could've spent 1200.00 that week got my dodge journey fixed and still been driving cheeper payments etc. they illegally coearsed me into buying an cheap overpriced car and ran my credit 17 times dropping my score 141 points in one day. I'm getting a lawyer.