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Meet Alex Shaparin

Alex Shaparin headshot
Sales & Leasing Representative
(380 reviews)

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Industry experience 26 years
Dealership experience 21 years

Love Soccer! Active Referee.

Reviews

Robert has extensive knowledge of vehicle from a user's

Robert has extensive knowledge of vehicle from a user's POV with much patience to the MB newbies.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write this review! Our team is dedicated to providing the best possible experience for our customers. We truly appreciate your recommendation and look forward to working with you again soon! Warm regards, Robert John Lisi Client Relations Manager 📧 rlisi@mbprinceton.com

Robert John list is the best!

Robert John list is the best! He was very patient while showcasing the car’s capabilities. Is knowledge of every component is admirable and refreshing. It should be modeled by other dealerships.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Your amazing 5 star review for Alex and Robert means so much to us! We are very pleased that everything went smoothly!!! Warm regards, Robert John Lisi Client Relations Manager 📧 rlisi@mbprinceton.com

What a pleasant and easy time we had buying our new CLE.

What a pleasant and easy time we had buying our new CLE. What a great and professional staff. Thank you Alex and crew!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We appreciate your feedback. Drive safely, and we look forward to welcoming you back soon! Best regards, Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

I was treated fairly and courteously by everyone at the

I was treated fairly and courteously by everyone at the dealership when leasing a new car. Everything was clearly explained.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We truly appreciate your trust and your business. Should you have any questions or concerns in the future, we're always here to help. Warm regards, Robert John Lisi Client Relations Manager 📧 rlisi@mbprinceton.com

Alex was excellent explaining everything made it a

Alex was excellent explaining everything made it a wonderful experience and was very afterwards as well

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful positive review! We're here for any concerns you may have, and thank you for your business & trust! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Alex was very nice and helpful.

Alex was very nice and helpful. Alex made the experience at Mercedes wonderful. He made sure we got everything!! by Jessica

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We appreciate your feedback. Drive safely, and we look forward to welcoming you back soon! Best regards, Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Wow I was really impressed with the MB team in Princeton.

Wow I was really impressed with the MB team in Princeton. They didn’t waste my time and were able to get to a final price very quickly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are very happy that your Mercedes-Benz Experience was top tier!! Thank you for your wonderful review ~!!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Purchasing my new vehicle at Mercedes Benz of Princeton

Purchasing my new vehicle at Mercedes Benz of Princeton was very pleasant experience. It was great experience starting with the selection of vehicles, to the knowledge of my sales person, Alex, and Rob who spent a good amount of time in the new vehicle explaining the controls. Everything went very smoothly. I highly recommend this dealership to anyone considering purchasing a Mercedes Benz.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for your perfect A ++++ review for our concierge and sales teams! Enjoy your Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

The end to end car buying experience starting from an

The end to end car buying experience starting from an initial enquiry, test drive, purchase, delivery to training of how to use controls and car features was excellent.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are thrilled to hear that you had a great experience working with the Mercedes-Benz of Princeton team. Drive safely, and we hope to see you back soon!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Spent 20 mins total after driving the car to finalize and

Spent 20 mins total after driving the car to finalize and finalize the deal. Another 30 to complete the paperwork and pick up the car. No hassle, clarity at every step - amazing experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Delivering outstanding customer care with a smile is our top priority! Thank you for your business, and we look forward to seeing you again in the future! Best regards, Robert John Lisi Client Relations Manager rlisi@mbprinceton.com