Reviews
Write a reviewLemon 🍋
We purchased a used vehicle that was not road safe, which we found out after the motor literally was falling out. They refused to replace or refund our money. Guess that's why it's called law auto cause legally they had the upper hand, but morally they earned no stars!!!
- Customer service 1.0
- Buying process 5.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Service
After Rich closed the deal, Vince did a final inspection of the car and discovered the car was running warm. Vince said he would take care of any problem the next day when his mechanic would be in and would then deliver the car to our home, which is 2 hours away. On our way to visit the dealership we had discovered that our brake lights weren't working. A fuse replacement did not fix the problem. We deemed our old vehicle unsafe to drive home. When Vince discovered our problem, he offered to fix our old vehicle at no charge the next day when his mechanic was in if the repair was a simple one, then deliver the old vehicle to our home. He offered that we could drive our purchased vehicle home. We could then have the purchased vehicle inspected by a mechanic and have any problem fixed at his expense. No major problem was discovered. Vince personally delivered our old vehicle to our home with the brake lights repaired. Vince did not submit a bill for his services.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Law Auto Is The best
I was looking for a good car to commute back and forth to work and I finally found a car that I liked, and Brad Law was quick to contact me and two weeks later my dream car was mine.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great customer service!
We had a great buying experience at Law Auto Sales in Wayne, Michigan. We called on a Saturday about the vehicle we saw listed online, and Brad helped us out. He had the car ready for us when we arrived including having the air conditioner running so it was nice and cool on a hot summer day. Brad stayed late to make sure we had a good experience including the test drive, answering all of our questions, and when we were ready to purchase the vehicle that day. I can't say enough about his customer service; we felt like VIPs and that he truly valued our business.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
My Ford Escape
Another great job well done from the guys at Law Auto wouldn't know what to do with out you thank you again Dick J. I am still so happy with my Ford Escape ������
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Enjoying my Honda
Whole process was smooth. First trip was to my mechanic, who was so impressed, he asked if I had a Law Auto business card! Clean, good running cars here - with a good price! Thanks, Tara!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thrilled with my purchase
I purchased a 2008 Impala from Ian and couldn?t be happier. I called ahead to ensure the vehicles I wanted to look at were still available. When I arrived Ian had them both waiting and ready for my to test drive. Once the decision was made, the process was quickly, efficiently and very kindly completed. I am so glad I chose Law Auto and have a reliable vehicle I feel safe in. Thank you, Ian!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Very happy
Looking for a used car and found it! Thanks Ian for making the process easy. Got myself a 2008 Saturn Vue Red line and couldn't be happier. Thanks Auto Law and Ian.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Car Buying
What more could one ask for from a car dealer: one that has been in business for over 75 years, a service department staffed by knowledgeable mechanics that has inspected and serviced as needed the cars they sell along with salesmen who advise you with your best interest in consideration. My dealings with Law Auto have been nothing but fair and honest. They are truly a trustworthy auto facility.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
FORD ESCAPE
Hey Dave at LAW AUTO SALES. GAVE MY CAR A GREAT INSPECTION. CHANGED MY OIL CHECK MY BRAKES I WILL BE NEEDIND BACK BRAKES SOON. BEING A WOMAN I NEED SOME ONE LIKE DAVE TO HAVE MY BACK WHEN IT COMES TO MY CAR THANK YOU LAW AUTO (DAVE).
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase