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Bought a used car from out of state after a video
Bought a used car from out of state after a video walk-around, exactly as advertised. Everything was very professional. Only thing that could have been done better was the price increased by $5K after I started inquiring. Perhaps market fluctuation is common but still this much adjustment is not really acceptable IMHO. Ultimately they did bring the price back down close to the original advertised price, so I can't complaint too much. Communication was excellent. Staff were all pleasant. Delivery was quite fast.
Purchased on line.
Bought from a distance. 998 miles away. Mike Wallace was personable, easy going and served our interests well. Extra effort was taken to make this a safe, pleasant and satisfactory experience. The car proved to be a great purchase which was difficult to secure in seven prior attempts at other sites. Delivery was flawless. I will keep in contact with them as I believe they have good vehicles at very fair prices.
Best Buy of A Lifetime!
My wife and I recently purchased a Class B camper van from Quality Auto Center, and it was the most enjoyable vehicle purchase we have had in over 50 years of buying vehicles, including autos and rv's. We worked primarily with Laura, but Christian was "at our service" as well. Laura was very patient, helpful, and professional throughout the entire process. She stayed in almost daily contact with us reporting the results of the many questions we asked of her. She's a keeper! We drove the two hours to Lynnwood convinced we would be driving our "new" camper van home, simply because Laura had convinced us that this was the one we had been searching for three month to find. She was right! The van was sparkling clean and ready to roll when we arrived. Paperwork was a quick breeze and her orientation informative. This auto center impressed us in the obvious quality of the vehicles on the lot. One could immediately conclude these guys are proud of the products they sell and the physical and philosophical environment in which they do so. We love our van and are very grateful to Laura and Christian for their assistance in helping us throughout this potentially high-anxiety purchase. Many thanks, you two!
A very smooth transaction handled by professionals, with...
A very smooth transaction handled by professionals, with no additional pressure. Dealership was immaculate, as was the car! They take pride in sourcing clean, uniquely optioned, or small production sports cars. As an out-of-state buyer I had to rely on pictures, carfax, and my sales executive to answer my questions. He couldn't have done a better job. I flew up and drove home the same day without a hitch.
Do not purchase if you live out of state!
Just purchased a beautiful Mercedes Benz from Laura. I live out of state on the east coast & Laura communicated very well. I give one star due to me purchasing my car which I arranged & paid for my own transportation pick up on a Friday, & the dealership sent the car with NO temporary tags, or paperwork. Unfortunately I’m unable to drive my car due to this. I was advised I wasn’t given a tag because I didn’t “drive it off the lot” per the manager Christian. If you live out of state, I would not recommend buying a car from this dealership.
Laura was my sales person and although she is new to this her follow up and going the extra mile was great! Thank you for the new Ride!
What a great experience. Super helpful was able to do a lot over the phone before arriving. Once I was at the store, what a gorgeous showroom. Everyone was nice and it was quick to get all the paper work done.
Most accommodating car dealer ever!
We had a few glitches none of which were QAC's fault. Mike Wallace followed every thing through keeping me apprised step by step..went over and above for sure, including coming in on his day off. There was never any pressure on me. Everything was at my convenience. I decided there were too many pits in the windshield and Mike helped me get a brand new one and tinting at the QAC price. That's customer service! I recommend Quality Auto Center highly! I would certainly shop for another vehicle here and definitely ask for Mike because I know he will get back to me ASAP.
This was a great experience. I found the car on auto trader. Mike Wallace’s the sales guy followed up with me and kept me informed in the car. I drove from Spokane to Lynnwood to pick it up. It only took a few minutes to get the paperwork done. The lot and cars all looked great. I would buy here again without question.
I bought a truck from quality auto center. It’s a great quality truck. Sadly it had a few issues within the first week of owning it but quality auto center was very quick to let me know they would take care of any problems with the truck. The main problem was a transmission issue that is now being fixed, along with a few minor issues that have already been fixed. I recommend buying a vehicle from them! Friendly, honest, and quality is the best way to describe them! Christian was very polite and wasn’t pushy with the purchase and has been great through the process of getting the truck fixed!