Reviews
Justin did a great job getting my car in and getting the
Justin did a great job getting my car in and getting the recall completed. Notified me promptly when work was done. No issues.
Justin did a great job getting my car in and getting the
Justin did a great job getting my car in and getting the recall completed. Notified me promptly when work was done. No issues.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for the great feedback, Dennis! We're thrilled to hear Justin provided excellent service and kept you informed throughout the process. Your satisfaction is our priority, and we appreciate you taking the time to share your experience! Regards, Scott Clark General Manager Scott.Clark@earnhardt.com
I’ve been going to this dealership since my first Kia was
I’ve been going to this dealership since my first Kia was bought in 2008 since then I bought one in 2013 and 2024 and I’ve loved every vehicle. The dealership is always honest with me listens to me and fixes whatever the problem is. The service manager Alex, is outstanding.
I’ve been going to this dealership since my first Kia was
I’ve been going to this dealership since my first Kia was bought in 2008 since then I bought one in 2013 and 2024 and I’ve loved every vehicle. The dealership is always honest with me listens to me and fixes whatever the problem is. The service manager Alex, is outstanding.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Debbie, thank you for your loyalty and kind words! We’re thrilled to hear that you’ve had such positive experiences with us over the years. Alex and the team appreciate your trust and are always here to provide the best service possible. Enjoy your rides! Regards, Scott Clark General Manager Scott.Clark@earnhardt.com
Jonathan is outstanding .
Jonathan is outstanding . The entire staff are professional & courteous. Very clean facility Earnhardt Peoria Kia Rocks. !
Jonathan is outstanding .
Jonathan is outstanding . The entire staff are professional & courteous. Very clean facility Earnhardt Peoria Kia Rocks. !
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Scott, thank you for your fantastic review! We're thrilled to hear that Jonathan and the team made such a positive impression. We take pride in our clean facilities and professional service. Your support means a lot to us! Regards, Scott Clark General Manager Scott.Clark@earnhardt.com
Great group of professionals at Peoria Kia.
Great group of professionals at Peoria Kia. I always have a pleasant time dropping our Telluride off for maintenance work. Keep up the good work. TED
Great group of professionals at Peoria Kia.
Great group of professionals at Peoria Kia. I always have a pleasant time dropping our Telluride off for maintenance work. Keep up the good work. TED
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for the fantastic feedback, Ted! We're thrilled to hear you have a pleasant experience with our team at Earnhardt Peoria Kia. We appreciate your support and look forward to continuing to provide top-notch service for your Telluride! Regards, Scott Clark General Manager Scott.Clark@earnhardt.com
Went to the dealership to see about trading in my 2020
Went to the dealership to see about trading in my 2020 Sorento for a new sportage….recently moved and bigger car just didn’t fit that good in garage, got a great trade in value on old car and since I bought a new car that was from the previous year got a great deal… very simple deal, and when I say this I really mean it, no pressure what so ever, very pleased with whole experience
Went to the dealership to see about trading in my 2020
Went to the dealership to see about trading in my 2020 Sorento for a new sportage….recently moved and bigger car just didn’t fit that good in garage, got a great trade in value on old car and since I bought a new car that was from the previous year got a great deal… very simple deal, and when I say this I really mean it, no pressure what so ever, very pleased with whole experience
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mary, we’re thrilled to hear about your positive experience! It’s fantastic that you found the perfect fit for your needs without any pressure. Enjoy your new Sportage, and thank you for trusting us with your trade-in! Your satisfaction means a lot to us. Regards, Scott Clark General Manager Scott.Clark@earnhardt.com
PROS: Alex and his Service Team did a great job, attended
PROS: Alex and his Service Team did a great job, attended to the mechanical issues I requested, performed the maintenance and had me out in about an hour. I've worked with Alex twice now and highly recommend. He and his team are professional, considerate, and prompt. - - - - CONS: Goodness knows I do not like writing a negative review. But, this I must share: I do not recommend this sales team. Finance convinced me to purchase a warranty stating *repeatedly* that I'd pay "nothing but gas" for 10 years. Explained this to me in detail using those exact words *several* times. It turns out this is far from true, which means that I will have to pay for services I was repeatedly told I was already paying for. I was also promised car mats that never materialized. I do not appreciate being openly lied to. If you need service, Alex and his team have been trustworthy and have done a great job thus far. They have treated me fairly, openly, and honestly. I just wish I I could say the same for the Sales team.
PROS: Alex and his Service Team did a great job, attended
PROS: Alex and his Service Team did a great job, attended to the mechanical issues I requested, performed the maintenance and had me out in about an hour. I've worked with Alex twice now and highly recommend. He and his team are professional, considerate, and prompt. - - - - CONS: Goodness knows I do not like writing a negative review. But, this I must share: I do not recommend this sales team. Finance convinced me to purchase a warranty stating *repeatedly* that I'd pay "nothing but gas" for 10 years. Explained this to me in detail using those exact words *several* times. It turns out this is far from true, which means that I will have to pay for services I was repeatedly told I was already paying for. I was also promised car mats that never materialized. I do not appreciate being openly lied to. If you need service, Alex and his team have been trustworthy and have done a great job thus far. They have treated me fairly, openly, and honestly. I just wish I I could say the same for the Sales team.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
JN, While pleased to see Alex and our service team have taken great care of you, it's disappointing to see the same cannot be said about our sales team. It's important we are transparent throughout the car-buying process, which is why I'd like the opportunity to speak with you and learn more about where we fell short. Please contact me at your convenience. I look forward to hearing from you. Regards, Scott Clark General Manager Scott.Clark@earnhardt.com
Perfect service !
Perfect service ! Alex was great ! Answered calls in a timely manner . Any questions or concerns about service were addressed .
Perfect service !
Perfect service ! Alex was great ! Answered calls in a timely manner . Any questions or concerns about service were addressed .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Sherri, we're thrilled to hear you had a perfect experience! Alex truly goes above and beyond to ensure our clients feel supported. Thank you for taking the time to share your feedback; it means a lot to our team! Regards, Scott Clark General Manager Scott.Clark@earnhardt.com
Excellent service department, on time friendly and
Excellent service department, on time friendly and knowledgeable. Car was clean and ready to go.
Excellent service department, on time friendly and
Excellent service department, on time friendly and knowledgeable. Car was clean and ready to go.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Steven! We're thrilled to hear you had a great experience with our service department. Our team takes pride in being friendly and efficient. We appreciate your feedback and look forward to serving you again soon! Regards, Scott Clark General Manager Scott.Clark@earnhardt.com
My 3rd Kia from this dealership.
My 3rd Kia from this dealership...very happy with my cars service and friendly staff. Would recommend checking them out for you next purchase!!
My 3rd Kia from this dealership.
My 3rd Kia from this dealership...very happy with my cars service and friendly staff. Would recommend checking them out for you next purchase!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We’re thrilled to hear you’re enjoying your third Kia! Our team works hard to provide great service, and your recommendation means a lot to us. Thank you for being a loyal customer! We look forward to assisting you with your next purchase. Regards, Scott Clark General Manager Scott.Clark@earnhardt.com
Scott Clark helped with my new purchase .
Scott Clark helped with my new purchase . He was amazing to work with. I would buy from him again!
Scott Clark helped with my new purchase .
Scott Clark helped with my new purchase . He was amazing to work with. I would buy from him again!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Valerie, we’re thrilled to hear about your positive experience with Scott! It’s great to know he made your purchase enjoyable. We appreciate your kind words and look forward to welcoming you back for your next purchase! Regards, Scott Clark General Manager Scott.Clark@earnhardt.com