Earnhardt Peoria Kia

4.7 out of 5 4.7

Reviews

4.7 out of 5 4.7
175 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    January 7, 2020

    had identified a couple of cars prior to purchasing. Talked to Johnnie on the phone about a list of vehicles I wanted to look at. Arrived at the Dealership,... looked at all the cars I had listed. Took one for a test drive... liked it and make the decision to buy that car. worked out a deal with Johnnie and Scott. Did the Financing with Michael and everything just flowed

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks for the positive feedback, Robert. We hope that your new car brings you happiness for years to come. If you need anything else down the road, p...lease don't hesitate to call. Regards, Chuck Weesner General Manager Chuck.Weesner@earnhardt.com

  • 5.0 out of 5
    December 5, 2019

    James A was exceptional. He was very knowledgeable and personable. He answered all of my questions. This was, by far, the BEST experience I have ever... had in shopping for a vehicle.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Elaine, We're pleased that James took such good care of you and made your experience so quick and painless! It's moments like these that make us s...o proud. Regards, Chuck Weesner General Manager Chuck.Weesner@earnhardt.com

  • February 5, 2018

    Peoria Kia is the best! I just had a great experience throughout the whole car buying process! The people are great. Excellent customer service in every... department!

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    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    October 18, 2019

    Had an issue with my daughters car and they not only fixed under warranty but got it done right away. No hassle no arguing. Great service and the... staff is great. Our service advisor was excellent. She was friendly and knowledgeable!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you for this positive review. Please feel free to reach out if you have any further questions or comments. Have a great day! Regards, Chuck Wees...ner General Manager Chuck.Weesner@earnhardt.com

  • 5.0 out of 5
    September 20, 2019

    Went in for oil change and brake fluid exchange. As i pulled in the driver’s side visor holder broke off and fell out. CSR Sherrie took care of the oil... change and brake fluid service and went the extra mile to order a visor anchor replacement at no charge. I’ve always had good luck with the service department here.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    We couldn't be more grateful that you took the time to write this review about your last visit with us! Your business and time are much appreciated! W...e look forward to working with you again! Regards, Chuck Weesner General Manager Chuck.Weesner@earnhardt.com

  • 5.0 out of 5
    July 10, 2019

    Oil change /filter @ 14,500 miles. Sticker on windshield indicates bring in less miles(17,500) than service manual indicates which is 22,500 Semi syn oil... can go 3-5000 miles between oil changes up to 7,500 I will do research to see if or what intend to do at 17,500

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    Does recommend this dealer
    Came in for service or repair
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    Dealer Response

    Hi Janet, thanks for this review. Please don't hesitate to contact me for any further clarification. Regards, Chuck Weesner General Manager Chuck.Wee...sner@earnhardt.com

  • 5.0 out of 5
    May 18, 2019

    Everyone who assisted me was very kind and friendly. Sherry was especially helpful. I was very scared upon arrival but Sherry made me feel at ease. ... She really cared and she took great care of me.

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    Came in for service or repair
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    Dealer Response

    Hi Rachelle, we're very happy to see Sherry made you feel comfortable. Thanks for sharing your experience with us and please don't hesitate to let us ...or Sherry know should you ever need anything. Regards, Chuck Weesner General Manager Chuck.Weesner@earnhardt.com

  • 5.0 out of 5
    April 23, 2019

    Took 2015 Sorento in for a/c not cooling. CSR Jacquie Lee took care of warranty repair professionally and was very attentive and gave me updates as the... repair progressed. Excellent service and very attentive. I recommend Jacquie for your CSR.

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    Came in for service or repair
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    Dealer Response

    Hi Fred, we're happy to see Jacquie took great care of you. Hope your Sorento's treating you well and thanks for this 5-star review. Regards, Chuck W...eesner General Manager Chuck.Weesner@earnhardt.com

  • 5.0 out of 5
    April 21, 2019

    Mark was fantastic, he really was professional and courteous. I would recommend Peoria KIA to anyone, not only for service but for a purchase. Thank you!

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    Came in for service or repair
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    Dealer Response

    Hi Michelle, we're happy to see Mark took care of you. Thanks for sharing this with us! Regards, Chuck Weesner General Manager Chuck.Weesner@earnhard...t.com

  • 5.0 out of 5
    March 21, 2019

    Scheduled 60k service, completed as promised within timeframe. Only suggested repairs on needed items, laying out future service such as brakes and fluid... changes. They offer shuttles to and from for local, longer services. Handwashed car at request, vacuumed interior. Excellent service.

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    Dealer Response

    Hi Mark, so happy to see our service team takes great care of you and your vehicle! Thanks for this review and we'll see you at your next visit! Rega...rds, Chuck Weesner General Manager Chuck.Weesner@earnhardt.com

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