Reviews
Excellent
Would recommend to friends and family Great company. Very happy with the service I received while at the dealership. Very knowable about all aspects of buying a great quality car
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
75000 checkup
Paul from the Auburn MA facility worked in my car and I could not be more pleased with the service
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Love it here!!!
Love this dealership, love the people, love the service! I have recommended to friends and family multiple times!!! Have dealt with many dealerships in the past, and Herb Chambers Toyota has been by far the best!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Exceptional beyond words
There should be more people in the world like Martin Dodd.. He is a person that makes you feel like you are at home.. Linda Renzoni
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Oil change
I went in for an oil change with out an appointment and was in and out in less than an hour and that was after being told it would be an hour and a half wait. I was also happy to find out I had one more free oil change even though I thought it was expired! The service department employees have always be exceptional!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Best salesman ever
Thanks to Clifford Quayson and his team for the great job and the respectful of my time and budget.......will recommend all my friends and family to this dealership
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience
Frame was replaced under recall. Quick turnaround time. Very professional. Had other work done as well. Highly recommend this dealer. Would use Herb Chambers again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Best customer Service
Best Toyota dealership And best customer service the always worked very hard to get you the best deal possible specially TOMI, DYLAN AND DHIMITRI are the best. Thank you very much guys
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Transaxle service on 2014 Avalon Hybrid
I recently brought my 2104 Avalon Hybrid in to the service dept. to have a noisy transaxle looked at. Service advisor Martin Dodd worked diligently to coordinate the service order with tech Eric and the regional service technicians in order to diagnose the problem. It took several visits but in the end Martin went above and beyond to locate known customer with a similar Avalon Hybrid for the technicians to compare my vehicle to. That comparison confirmed for the technicians that my transaxle was indeed faulty and they authorized a replacement under warranty. Martin kept me informed throughout the whole process. I am very thankful for his thoroughness in helping me to a successful resolution of the problem. I look forward to working with Martin and Herb Chambers Toyota of Auburn in the future.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Transaxle repair on 2014 Avalon Hybrid
I recently brought my 2104 Avalon Hybrid in to the service dept. to have a noisy transaxle looked at. Service advisor Martin Dodd worked diligently to coordinate the service order with tech Eric and the regional service technicians in order to diagnose the problem. It took several visits but in the end Martin went above and beyond to locate known customer with a similar Avalon Hybrid for the technicians to compare my vehicle to. That comparison confirmed for the technicians that my transaxle was indeed faulty and they authorized a replacement under warranty. Martin kept me informed throughout the whole process. I am very thankful for his thoroughness in helping me to a successful resolution of the problem. I look forward to working with Martin and Herb Chambers Toyota of Auburn in the future.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase