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BMW of Mamaroneck

(397 reviews)

Inventory

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    BMW Certified
    2022 BMW X4
    35,960 mi.
    $47,950
  • No photo available
    BMW Certified
    2022 BMW X3
    32,512 mi.
    $36,950
  • No photo available
    BMW Certified
    2022 BMW X3
    26,606 mi.
    $38,975
  • No photo available
    BMW Certified
    2022 BMW X4
    16,402 mi.
    $42,950
  • No photo available
    BMW Certified
    2023 BMW X5
    33,595 mi.
    $53,950
See all 29 vehicles from this dealership.

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Reviews

(397 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BMW of Mamaroneck from DealerRater.

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Great service and I treasurer my service advisor!

Great service and I treasurer my service advisor!! And, I especially appreciate the car wash.

Great service and I treasurer my service advisor!

Great service and I treasurer my service advisor!! And, I especially appreciate the car wash.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Knowledgeable and welcoming staff who listened to my

Knowledgeable and welcoming staff who listened to my needs and matched them to a vehicle for me.

Knowledgeable and welcoming staff who listened to my

Knowledgeable and welcoming staff who listened to my needs and matched them to a vehicle for me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your kind words about our team at BMW of Mamaroneck. Enjoy your new vehicle.

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BMW service center at Port Chester is my first choice for

BMW service center at Port Chester is my first choice for any routine maintenance and repairs.

BMW service center at Port Chester is my first choice for

BMW service center at Port Chester is my first choice for any routine maintenance and repairs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for trusting BMW of Mamaroneck with your maintenance and repairs. We appreciate your loyalty and look forward to serving you again.

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Very professional dealerships.

Very professional dealerships. Highly recommend Pat. Very friendly and extremely helpful with my car. M2 brakes squeal, he kindly have the technicians clean and grease the brakes to take away the squealing sound.

Very professional dealerships.

Very professional dealerships. Highly recommend Pat. Very friendly and extremely helpful with my car. M2 brakes squeal, he kindly have the technicians clean and grease the brakes to take away the squealing sound.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're glad to hear you had such a positive experience with our team at BMW of Mamaroneck. Thank you for recommending us and letting us know about your satisfaction.

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Fiz was great!

Fiz was great! I had a complicated DMV issue, but it was identified quickly and I was able to buy my car on time. Great experience!

Fiz was great!

Fiz was great! I had a complicated DMV issue, but it was identified quickly and I was able to buy my car on time. Great experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your great experience. Our team at BMW of Mamaroneck is glad the issue was resolved quickly and to your satisfaction. Wishing you many enjoyable drives in your new car.

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My car was at the service center for two+ days due to

My car was at the service center for two+ days due to multiple instances of poor communication. One of the reasons my car was serviced is not rectified. My car was brought in for two recall issues and weak headlights. The two recall issues were fixed the first day. My service coordinator John Manno recommended the headlight casings be buffed and sanded and headlights examined to make sure they worked. He confirmed the lights worked and recommended sanding/buffing, which could be done the next day. The next day I called and was told John thought he’d called the day before to tell me the car was ready (he hadn’t) and said he now recommended the casings be replaced entirely, which couldn’t be done until next week. Before Ubering back I called to confirm they’d be open until 7pm since it says 6pm online. A woman (possibly Kim?) confirmed. When I arrived at 6:35pm on Friday, Kurt told me the service center was closed and he couldn’t help. We waited outside (not invited to wait inside) with my infant daughter for an Uber, and I had to call BMW three times to get an Uber Saturday morning to finally pick my car up.

My car was at the service center for two+ days due to

My car was at the service center for two+ days due to multiple instances of poor communication. One of the reasons my car was serviced is not rectified. My car was brought in for two recall issues and weak headlights. The two recall issues were fixed the first day. My service coordinator John Manno recommended the headlight casings be buffed and sanded and headlights examined to make sure they worked. He confirmed the lights worked and recommended sanding/buffing, which could be done the next day. The next day I called and was told John thought he’d called the day before to tell me the car was ready (he hadn’t) and said he now recommended the casings be replaced entirely, which couldn’t be done until next week. Before Ubering back I called to confirm they’d be open until 7pm since it says 6pm online. A woman (possibly Kim?) confirmed. When I arrived at 6:35pm on Friday, Kurt told me the service center was closed and he couldn’t help. We waited outside (not invited to wait inside) with my infant daughter for an Uber, and I had to call BMW three times to get an Uber Saturday morning to finally pick my car up.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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I found Brian Sung, Senior Client Advisor, to be

I found Brian Sung, Senior Client Advisor, to be extremely knowledgeable and patient. He is definitely an asset to BMW.

I found Brian Sung, Senior Client Advisor, to be

I found Brian Sung, Senior Client Advisor, to be extremely knowledgeable and patient. He is definitely an asset to BMW.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Great service Octavius is very professional you are the

Great service Octavius is very professional you are the best of the best love BMW

Great service Octavius is very professional you are the

Great service Octavius is very professional you are the best of the best love BMW

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Our team is glad to hear your kind words about the service. Thank you for choosing BMW of Mamaroneck.

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Sales person was very professional did a good job it was

Sales person was very professional did a good job it was a pleasure working with him

Sales person was very professional did a good job it was

Sales person was very professional did a good job it was a pleasure working with him

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Knowledgeable and professional representatives, excellent

Knowledgeable and professional representatives, excellent service and attention to customer needs adds up to a highly satisfactory experience.

Knowledgeable and professional representatives, excellent

Knowledgeable and professional representatives, excellent service and attention to customer needs adds up to a highly satisfactory experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for recognizing our team at BMW of Mamaroneck. We appreciate your feedback and wish you well.

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