Serra Auto Park

Very helpful and can relate to what vehicle you are really looking for,everything was done in a timely matter;Ashley is a good salesperson. Overall experience... was great.

The salesman Jeff is not a"people pleasing" person. I would not recommend this dealership for anything. I will be taking my business elsewhere.... $20,000 for a used car and the slaesman was annoyed to be dealing with me. That's an awfully large commission to treat someone like they are an inconvenience. Take you business elsewhere you'll be glad you did.

Went to Park for a test drive relatively unsure about the place since I have never heard of it. I left impressed with the sales and financing staff. Very... professional and very personable.

Serra bought Park Auto in 2017 and although many Park employees are still there, the overall management is clearly different and more oriented to corporate... sales instead of customer satisfaction. My recent purchase experience showed they are no longer the same company that I respected and trusted in the past. My suggestion is to shop more carefully and compare other dealers.

Contacted dealer about a Monte Carlo with a 126000 miles for $3400. Made a strong offer and they said they would drop price $100 dollars. smh. I sold cars... for many years. and I know they got that car for 1K or less. Was going to buy with a CASH sale also..

I had been in the market for a new vehicle for a few months and went into this dealership several times over the past few months and was never disappointed.... The salesman Alex Maurer met with me each time to help me figure out all the features and add in I wanted while staying within my budget. He was very upfront and honest, never pushy, and really took the time to find out what I wanted. After several months, and a lot of work and effort on his part, he found what I wanted for the price I wanted as well. I was in and out and didn’t have to spend an entire day going back and forth on the price. He and the finance team worked really hard when I was not there to work out the deal I wanted so all I had to do was come in, sign paperwork. He took the time to fully go over all the features of my new vehicle and how to use them. I will definitely continue to be a customer of this dealership after the experience I had!

My experience with Park Auto was most excellent. Sales rep Johhnie Criss was very professional as was Mike the finance manager. I'm very pleased with... how the entire transaction went along with the follow up after the purchase was made.

Excellent up front pricing on a car I came to check out. Fran and Denny were extremely helpful and had the car ready for delivery quickly. I paid cash... for the car I purchased as an "AS IS" with no inferred warranty, but found the A/C had completely failed within 50 miles or so, and 24 hours. Even though they did not have to, they fixed the A/C at their expense. I very much appreciate them taking responsibility and understanding the value of the car decreased by 20% overnight. Again.. this was never going to be something they HAD to do legally, and it was a very expensive thing to fix for no cost to me. They felt like they could have spent more time in the car before selling it to me, or checked it out a little better. Very thankful for the price I paid for a good used car. I will be back for the next one for certain. Thanks Park Auto

Purchase of an as is beautiful sporty convertible vehicle. A pleasant experience :)

I was well satisfied with the service provided by Sherman Johnson. He was very knowledgable and thoroughly explained the features of the RDX I bought.... He made sure that any question I had was answered to my satisfaction. Sherman definitely cares about his customers and, in my opinion, deserves a gold-star customer service rating!!! Valerie M.