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2013 BMW 328 consumer reviews

$36,850 starting MSRP
side view of 2013 328 BMW
(160 reviews)
93% of drivers recommend this car
Rating breakdown (out of 5):
  • Comfort 4.7
  • Interior 4.6
  • Performance 4.8
  • Value 4.4
  • Exterior 4.8
  • Reliability 4.6
Explore the 2013 BMW 328
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Good Car

The 328 Xdrive is a lot of fun to Drive. BMW exterior styling and interior design are very well thought out. The engine is very powerful in Sport mode.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 3.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
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Biggest Car Disappointment Yet

The 2013 BMW 328i was my first BMW. I chose to lease the BMW based on the reputation for reliability rather than the name. On my first trip to the dealership I realized that BMW's no longer have the deep engine sounds I had come to associate with them and they also have the annoying auto start/stop feature that is set to ON by default in order to meet new emissions standards. I did the research online and had actually decided on a 335i but surprisingly it wasn't available in my requisite black/black trim at any of the dealerships near me. The salesman convinced me to test drive a 328i instead and I was surprised at the quick acceleration of the four cylinder engine. I figured I could live with the fact that it was smaller than my normal car (Acura TL was the last) but I was wrong. The car was quick to accelerate, it handled well and the sound system was good. However, I was very disappointed at the many add on packages versus the trim levels I was used to with Acura and ended up not getting a lot of the newer features I wanted to try out (i.e. blind spot detection, speed limit detection, lane departure warning, cooling seats, etc.). Full Iphone integration (that allows you to watch videos, etc. from your phone) was also another feature that sold me but the cradle for my IPhone 5 is still not available at the time I am writing this. The remaining features weren't very user friendly and I spent hours reading the owner's manual to get the hang of them. The smaller cabin also proved to be very annoying as I couldn't put water bottles in the storage area under the door handles. I also frequently sat my purse on the idrive controller in the central console and hung up on calls or changed songs. Finally, I took it in for the first service at 13,000 miles but I was appalled when they informed me that it was time to replace the front AND rear brakes. The $2500 service was covered under the warranty but I was leasing the car and going over the miles. So, not only was I about to incur hefty mileage charges but I also was going to have to pay for the last two services in which they replace EVERYTHING. So much for reliability. I decided I was paying the same amount to lease a mid-level BMW when I could have been buying a fully loaded anything else so I traded it in after less than a year.

Rating breakdown (out of 5):
  • Comfort 3.0
  • Interior 3.0
  • Performance 5.0
  • Value 3.0
  • Exterior 3.0
  • Reliability 2.0
  • Purchased a New car
  • Used for Commuting
  • Does not recommend this car
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They have damaged the franchise

I LOVE BMW's. My wife and I have had four in the last 11 years -- 325, 328 couple, 528, and 328xi. So looking for a new stablemate for the 328xi, of course we expected to get naother 328 or 528. NOT. The new engine and steering, and especially the engine cutoff, are such an unnerving and disappointing experience!

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 4.0
  • Performance 2.0
  • Value 2.0
  • Exterior 4.0
  • Reliability 4.0
  • Purchased a New car
  • Used for Having fun
  • Does not recommend this car
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My 1st Luxury auto....

This is my 1st attempt at owning a Luxury auto and chose a BMW over an Audi, Mercedes. I find the ergonomics very well appointed with exception of my knee resting uncomfortably. I drive with my left leg to side, and being a short (5'-4") person, it makes the armrest/handle press against my knee. I also find the lease price.sale price ( at lease end high$$$. But I did want to try a BMW 1st. If you're flexible, I'd recommend the same. I'll probably try a Mercedes, or Audi next. If you're short, like me, maybe try the 5 series for leg roominess.

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 4.0
  • Performance 5.0
  • Value 3.0
  • Exterior 5.0
  • Reliability 4.0
  • Purchased a New car
  • Does recommend this car
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BMW 328i xdrive

I bought 2 328 xdrives 1 more me and 1 for my spouse and i can tell it is one of the best cars I have driven. You want a sport car or a economy car, it is everything. The ride is smooth and fast when you want it to be. Gives about 39 mpg on highway. Yes that is true, 39 mpg. Comes with a 4 year maintenance contract, where you don't pay anything out of pocket for 4 years or 50,000 miles. The handling is good. Lot of people would say that the steering feels harder at times, but there is a reason for that. It is speed sensitive and makes you feel connected with your car. The sedan is spacious for 5 adults and still gives you about 32 to 33 mpg when occupied with average size 5 adults. Does not suffer on pickup or ride quality. Even though it is not a hybrid, I call it a true hybrid.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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My First BMW

The car is great except for the interior space. The interior styling is something I liked it very much The drive is very good. The car overly to be customized. I had expected the car to have more standardization instead of confusing the Customers with tons of options. The Navigation is not update.. It could not even locate a address which is there since 2010.

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 5.0
  • Performance 5.0
  • Value 4.0
  • Exterior 4.0
  • Reliability 4.0
  • Purchased a New car
  • Does recommend this car
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Best looking car i ever owned

Just bought a 2013 bmw 328xi with m-sport package.It is the best looking car i ever owned. the interior is awesome and the handling is sweet.If your looking for a sporty car and great ride this is the car for you.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Does recommend this car
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BMW 328

This car is great, but the cars.com site and the resulting process with the dealers was completely unhelpful. The dealers were unresponsive, uncooperative and not supportive of a web based or email based experience. After receiving the quotes, the first position of the dealers was to ask me to set up an appointment and come into the dealership...do people still buy cars that way. I wound up getting the car i wanted for $1,000 under dealer cost by working via email and over the phone outside of cars.com.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 4.0
  • Performance 4.0
  • Value 3.0
  • Exterior 4.0
  • Reliability 4.0
  • Purchased a Used car
  • Used for Commuting
  • Does recommend this car
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great car

So far (~2000 mi), it's been fantastic. the 3 position switch on the auto transmission (eco, comfort, sport) makes the car feel like 3 different vehicles. Eco-mode de-tunes the engine a bit, dropping the power delivery and accelearation, but it is giving me ~29mpg for my 100+ miles / day commute. A nice 30+% boost from my last car. Comfort mode drops the shift point down compared with sport and smooths out the gear changes (which is an 8 speed tranny). The car still kicks plenty in comfy mode with a little push on the accelerator. It seems like the big difference between comfort and sport is the shift point. Sport-mode turns it into a head slapping rocket. Super quick and nimble. I highly recommend a good radar detector. In sport-mode, this car begs to be really driven. It's like deciding whether to take your dog to the beach and keeping it on a leash or letting it just run. Both puppies want to go and will yank at the leash until you final give in (insert big Cheshire Cat grin here) Frankly, I'm grateful that the other modes exist to help mute the temptation (a little). Given the lightweight feel of the car coupled with loads of torque and an 8 speed gearbox, this car skates along very nicely at ticket inducing speeds and still manages pretty low rpms to keep fuel consumption in check (in comfy mode, one can do 70 and only be at around 1500-2000 rpm). As one would expect, handling is outstanding. Very well balanced. Chassis feels light and nimble w/o sacrificing solid feel. Love it. The engine shuts off when stopped at a light with your foot on the brake, and restarts when you take your foot off the brake. Restart is so fast that the engine is running again before your foot touches the gas pedal. It seems pretty smart about when not to shut off the engine (e.g. on a hill, cold engine, etc.). Creature comforts for me are the nav system (which is excellent), leather, wood trim, and the cold weather package. Keyless entry and start works flawlessly. Only nitpick so far is the fact that the passenger side wiper stops dead center in the drivers line of vision before going back to passengers side. Not a biggie, but if there's crud on the road (like we often have in New England), the wiper line left in your vision is annoying. A surprising that this issue has been around apparently for a few of years, given the level of attention paid by BMW to engineering detail and excellence. Overall, this is a great vehicle, and with my extended warranty/service plan, I shouldn't need to do a thing for 100K makes this competitive in the value arena. In the gee whiz arena, it rocks. Highly recommended. My other car is a BMW motorcycle (my 2nd), and they have been great, so I'm bullish on the brand.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 4.0
  • Performance 5.0
  • Value 4.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Does recommend this car
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just amazing

Excellent acceleration, glued to the road...beautiful line, I can't dream for a better card for the price, it is just a stunning car

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 4.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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