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2017 Jeep Grand Cherokee consumer reviews

$30,395–$32,695 MSRP range
side view of 2017 Grand Cherokee Jeep
(343 reviews)
95% of drivers recommend this car
Rating breakdown (out of 5):
  • Comfort 4.8
  • Interior 4.8
  • Performance 4.7
  • Value 4.6
  • Exterior 4.8
  • Reliability 4.8
Explore the 2017 Jeep Grand Cherokee
Shop the 2017 Jeep Grand Cherokee

A pathfinder owner

I'm an old hat.When I find somthing that I love, I stick with it till it's usefulness fades or it completely fails. We owned a 2001 pathfinder and loved it. Served us well on and off road for 17 years.....yes 17. Rust just got the better of it,so time for another. Checked out all the SUVs out there till we finally went to jeep.(Owned a wrangler for 13 years and loved it) So we picked out a Grand Cherokee limited with the v 6 and tested it and we were sold. Great solid ride and handling the vehicle has power..fully loaded runs like a jack rabbit. We live in the Adirondacks of NY. Plenty to do off road so Jeep was the answer. You get all the bells n whistles of a luxury car yet the knowledge your in a great 4 wheeler. Buy one and be impressed !

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 4.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Off-roading
  • Does recommend this car
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Just purchased love it so far

The jeep is what we wanted. The style is great. the interior had a lot of room and practical for what we need. Love it.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 4.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
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Solid in everyway

Perfect SUV. Maybe not as exciting as others in the class in terms of interior styling, but all of the necessary tech and utility. No to showy, but good looking, classic Jeep design.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 4.0
  • Performance 4.0
  • Value 4.0
  • Exterior 4.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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Worst decision

We purchased ours brand new from the Chrysler dealership. The dealership's customer service is a rant of it's own, which should have been our first clue, but the vehicle has had nothing but problems. It's been in the dealership nearly 9 times in a year and a half for a myriad of issues; suspension noise, body alignment issues, the upholstery was coming apart, the window regulators were making terrible noises, the shifting is hard, the push start button was locking up, the touch screen went out... the most persistent issue that the dealership cannot figure out how to fix is the seat heaters/seat ventilation/steering wheel heater. It's been in at least 6 times for this issue alone. I am getting out of this vehicle as soon as possible, it's a moving bucket of problems.

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 3.0
  • Performance 2.0
  • Value 2.0
  • Exterior 4.0
  • Reliability 2.0
  • Purchased a New car
  • Used for Commuting
  • Does not recommend this car
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Happy So Far

Good gas mileage, Drives nice, Has very good features. Much softer ride than in the past. So far it has changed the way I viewed this car maker.

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 4.0
  • Performance 4.0
  • Value 4.0
  • Exterior 4.0
  • Reliability 4.0
  • Purchased a Used car
  • Used for Commuting
  • Does recommend this car
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My opinion

Comfortable in front, not so much in back seats. Tows my Polaris General very well. I'm pleased with it as a daily driver and for off-roading on weekends.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 4.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Towing
  • Does recommend this car
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I love this Jeep!!

The packages on this vehicle are perfect! I was greatly surprised with the ride it has. I find reasons to drive it!! Very comfortable for a 4 wd vehicle!

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a Used car
  • Used for Commuting
  • Does recommend this car
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Awesome new ride

This vehicle is fun to drive and has it in the kitchen .......she can go 0 to 60 in seconds .... sit back and enjoy the ride

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 5.0
  • Performance 5.0
  • Value 4.0
  • Exterior 4.0
  • Reliability 5.0
  • Purchased a Used car
  • Used for Commuting
  • Does recommend this car
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Coolest SUV I've Owned

I bought this car for it's off road capability, but I have been nothing but impressed by it's on road performance. Fast, fuel efficient, spacious, and very handsome styling, I love it.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a Used car
  • Used for Having fun
  • Does recommend this car
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Prestige vehicle without the Badge

I own a Lexus and a Mercedes. This Jeep has more features and rides better than both of those. The Jeep Grand Cherokee we have is the Summit model with the full luxury leather interior, V-8 and 4X4. What other car can tow a large boat, ride the interstate with a soft luxurious ride, haul lumber, and smash through snow, mud, and rocks? It may not be a sports car but the Hemi engine pushes the car well. It may not be nimble like a Porshe but it can do a u-turn on a two lane road. So far we love our Jeep Grand Cherokee Summit.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 4.0
  • Exterior 4.0
  • Reliability 5.0
  • Purchased a Used car
  • Used for Transporting family
  • Does recommend this car
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