2020 Kia Optima consumer reviews

Love this car! Have 45,000 miles on vehicle and have only done brakes and tires… Super happy with the way it looks and responds. Most reliable car I have owned. Would happily go to another Kia after this one!

Wouldn't buy another Kia 4 years old 2020 Kia Optima and it is using oil before 5000 mile oil change it was two quart low. Change my oil but didn't input any information in the system to confirm of the oil consumption test. That was on July 2nd, 2024. Here we are here today August 9th, 2024 just too have the oil consumption test start a new per Service manager. I am not a happy consumer with Kia service agreement practices.

I wish I could give 0 stars in reliability I've owned this car for almost 2 years now and it's went through already 2 motors!! It's sitting in my driveway I'm afraid to drive it!! I got it used and it only has 120,000 miles on it and already went through 2 motors within 20,000 miles Kia is aware of there engines but won't fix it had to pay for not only one but two so yeah if you ever get a chance to get a Kia optima ANY YEAR DONT DONT DONT RUN AWAY AS FAST AS YOU CAN!!!!!! THE WORST CAR IVE EVER OWNED!!!!

I have nothing but problems. I go to accelerate and it hesitates. Doesn’t always do it. Kia can’t duplicate it so they say they can’t fix it. They replaced the actuator? and clutches. Still does it. Then they said it’s the front axels. Replaced those still does it. This was at St. Augustine Family Kia. Not a fan.

164,000 miles no issues. Car services me well. The oil usage is slight. I would get another, but KIA doesn't make them anymore. My commute is about 1 hr one way.

We have had this car for 3 months and we’ve had to take it back for a second time! The stupid car keeps going into limp mode with the check engine light on and the car not going over 40 mph. We use this car for work and getting the kids to school. Today I was driving with my 8 month old and the car did it yet again while in a 75 mph zone it dropped to 40 on a highway. Someone could get seriously hurt.

We love our 2020 Optima. So much for the $$. Good size, ride, and ample features including safety for the money. 2nd owner and my daughters commute to college at 34-35 mpg which is good for this size car. Unfortunately too many have engine failure with 2.4L (8-10k replacement) and nearing 60k warranty end I'm going to trade for a Honda or Toyota rather than roll the dice. A shame they can't provide a bulletproof engine with an otherwise awesome car!!

I got the 2020 KIA Optima S trim. The car is great! This is my first car and the safety features helps me out a lot. The backup camera works really well thankfully because I can’t see see anything out the back window lol. I’m in the military so I drive her around a little more often than usual. The car holds up well. The car is very comfortable as well I drive her back home (15hrs) and have no issues at all. The fuel economy is great as well get around 530 miles on a full tank. The car is not a race car so I wouldn’t expect that kind of performance. That being said she is pretty fast and handles great! I got mine in 2021 for about $24k with around 23k miles on it. For the money I’d definitely say it’s worth it.

The Kia would not start..repair shop in Waldorf replaced the starter relay..vehicle worked for 2 days returned for repair..kia repair shop said it was the battery(I had a new battery in but the Kia Mechanic said it was not strong enough) bought a new battery from Kia of Waldorf..vehicle worked for 1 day returned to kia repair shop then they Said it was the starter. This so far has cost me over $1,000 paid to Kia in Waldorf MD. I would NEVER buy another Kia...going to Honda to shop and pray that I can get a reasonable trade-in price for this horrible nice looking car. It's not whats on the outside but what's on the inside that counts.

Loved the Optima after upgrading from a Forte due to highway issues with it. Lots of room, dashboard has all the bells & whistles you could want. Quick pickup, gas mileage is great if you aren't using the A/C which burns gas fast. It's a great car and I loved it! Unfortunately turning it in after nearly 3 years due to mechanical issues. Battery went after 1 year of use, starter just went on it 2 days ago, collision warning system keeps shutting down while just driving with error message. Everything was covered under warranty, but I never had these fast problems with my Toyota's. Trading it in tomorrow for something else. Plus they did away with the Optima line.