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2018 Kia Sorento consumer reviews

$25,900 starting MSRP
side view of 2018 Sorento Kia
(394 reviews)
96% of drivers recommend this car
Rating breakdown (out of 5):
  • Comfort 4.9
  • Interior 4.8
  • Performance 4.8
  • Value 4.8
  • Exterior 4.8
  • Reliability 4.9
Explore the 2018 Kia Sorento
Shop the 2018 Kia Sorento

Safest car I've owned

This is the safest car I've owned. Sideways and behind it tells you when it's safe to move. Seats are driver set. Lots of legroom. Moves very quietly.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
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GREAT SUV

I decided to buy the Sorento over the Highlander. It had everything the Highlander had in safety, comfort, style, performance with a much cheaper price tag. Highly rated by Consumer Reports just 2 points lower than the Highlander and many points over any other SUV. Also JD Power rated Kia their top Auto Manufacturer of the year in 2016

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
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New to Kia

My husband and I have always been Toyota owners, but we wanted a third row seat that wasn't financially strapping. I've never considered a lease before, but Ralph Bullick was really helpful in explaining that with all of the leasing incentives Kia is doing right now it was the best choice for us given I'm a full-time student. I literally came back to that dealership 3 times in one day and Ralph was helpful and patient with me every time. Once we did decide to go with the lease Jeff Welk spent about 1.5 hours teaching me how to use all of the cool features that came with the Sorento (Love UVO & the Appleplay). This was no small feat as there are a million sweet features and I'm technologically challenged. Jeff was super patient and explained everything over and over again until he and I felt confident that I could go home and actually use all of the neat stuff in my car. I've only had the car one day, but I'm loving it. We did test drive a Honda Pilot, Toyota Highlander, and Hyundai Santa Fe. Honestly the Honda felt a little roomier, but not 10K roomier, and the Highlander and the Sorento looked and felt pretty much the same (the Highlander was 8K more), and I really didn't like the interior of the Santa Fe. I was leery to step outside of my Toyota comfort zone, but Kia offered me bumper to bumper coverage for 6 years or 60K, powertrain for 20 years or 2000K, and free roadside assistance for 100k (I believe?). So, I figure if the car ends up being a dud, I'm totally covered. At the end of my lease if I don't like the Sorento they will take it back, or I can buy it outright if I love it. Also, oil changes there are only $23 and they rotate your tires at that time as well and I can make the appointment from my phone or my UVO. I felt like the whole thing was a win-win situation and I got really good service to boot. Oh ya, the finance guy (can't remember his name, but he used to be a RN) also spent a lot of extra time with us that he didn't have to. He gave us all of this information regarding how credit scores are calculated, etc. and I left the office feeling like I learned how to take advantage of "the system", so-to-speak. Great guy. My only complaint is that there were no cold beverages in the waiting area.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
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Changed from Toyota to KIA and Very happy

I love this vehicle, the interior quality is amazing and it has many great features that make this car a great value. I have been a Toyota owner for over 10 years and this is the best change I have made in my life. There is no way to compare the interior quality of a KIA with Toyota. I strongly recommend KIA.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
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My favorite car !

Love the comfort of the Sorento. Plenty of leg room, good gas mileage. The 2018 now has the fold down 3rd row of seating

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Having fun
  • Does recommend this car
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Very Reliable SUV

I am very happy with my 2018 Sorento SX. I love all the safety features, technology and overall design of the Sorento. I really like the push button start and the key control and the remote control trunk opener.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 4.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Does recommend this car
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Awesome value so far!

Incredible value for the money...luxury & power & looks at a great price. The list of features is amazing for the money. Car also looks great.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
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great car. MPG not that good

Great car, very nice, Miles per galon not that good. Nice finish, looks ok by now. Leader doesn't look like is going to last for a long time

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 4.0
  • Performance 4.0
  • Value 4.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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Sorento Love!

After much research before shopping for our first SUV, we narrowed our choices to Toyota and Kia. The 2018 Kia Sorento won our hearts with it's interior styling/comfort and the test drive. This vehicle is really fun to drive and has many wonderful safety features. We also love the Kia warranty.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Having fun
  • Does recommend this car
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Awesome New Purchase!

The new 2018 Sorento had everything I wanted in a midsize SUV. Beautifully designed, ease of driving and extremely comfortable! Love it!

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability
  • Purchased a Used car
  • Does recommend this car
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