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2020 Kia Sorento consumer reviews

$26,990 starting MSRP
side view of 2020 Sorento Kia
(86 reviews)
89% of drivers recommend this car
Rating breakdown (out of 5):
  • Comfort 4.7
  • Interior 4.6
  • Performance 4.6
  • Value 4.5
  • Exterior 4.7
  • Reliability 4.6
Explore the 2020 Kia Sorento
Shop the 2020 Kia Sorento

Love My Kia

This is such a comfortable vehicle. I love the style and it feels safe. Having a third row is handy for grandchildren and being able to lower the row gives me plenty of luggage space.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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Quality and Reliability in question.

Traded in a Hyundai Santa Fe for our Kia. I assumed vehicle would be similar. Hyundai was definitely higher quality. Kia Sorento is unrefined basic transportation. Local dealer network is a joke making me feel that the so called "Best warranty in the business" is worthless.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 3.0
  • Performance 3.0
  • Value 4.0
  • Exterior 2.0
  • Reliability 3.0
  • Purchased a New car
  • Used for Commuting
  • Does not recommend this car
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Great deal on great car

This car’s features meet all of our desires and more. Extremely affordable yet a comfortable ride. We definitely feel we got our money’s worth with this car. The team at Bill Bryan Kia worked all the details allowing us to buy it with $0 down and 0% interest!

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
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Fist new car in 15 years

The car is beautifully designed in and out with many safety options included. We are planning a trip to the southern part of the country in the next couple of days and are really looking into how it performs over a long distance. But so far no issues whatsoever and its a comfortable vehicle and sporty.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Having fun
  • Does recommend this car
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happy to have akia again

Kia Sorento is an outstanding SUV. We have owned two before. This is our 3rd one. We are totally satisfied with our purchase! Awesome deal!

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability
  • Purchased a Used car
  • Used for Commuting
  • Does recommend this car
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MY 4TH SORENTO! IT'S THAT GOOD!

You will never go wrong with this vehicle!! My 4th SORENTO, comfort cant be beat!! 3rd. Row seating, duel control heat and air, passing warning, GPS LARGE screen, backup camera, if you are looking to BUY, YOU WANT THIS CAR!!

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 4.0
  • Performance 4.0
  • Value 4.0
  • Exterior 4.0
  • Reliability 4.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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My dream vehicle

Absolutely the best vehicle I’ve ever had. Smooth ride, and all the perks definitely help. 3rd row is the best feature for my family. I love the panoramic moonroof, heated seats, and all the safety features. Hands down the most amazing vehicle.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Having fun
  • Does recommend this car
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Most best car I’llNever drover!

This is the car what I’m looking fo.r have more room for what I’ll I need .and also have everything USP and Back up Camera...overall...this car...I don’t know what to say ...

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 4.0
  • Value 5.0
  • Exterior 5.0
  • Reliability
  • Purchased a Used car
  • Used for Commuting
  • Does recommend this car
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Only Android integration, not Apple Car Play

This car is amazing! Steering wheel turns like butter, and has plenty of leg room. I’m also impressed with the V6 engine——she drives! However, there are three things that I could barely get past; 1. Passenger seat is not automatic. One has to manually adjust it. 2. Passenger seat rides really low. I cannot see over the hood as it will not raise up (manually or otherwise). Just leg room (front to back) and back rest (forward to laid back). 3. No IOS built in. Only android. So if you love your iPhone, and I love mine, then be ready to really fall in love with it because you’ll have to rely on it for all of your navigation. So why use the onboard screen to look at when all one has to do is get a phone cup holder (Weather Tech is really nice), and use it to get you where you have to go. I won’t be switching from my IOS to Android anytime soon, so I’m getting used to not having this feature. Overall, there are many incredible features to this car. So much so that Apple CarPlay as a secondary is hardly missed! And yes, I would recommend it to a friend.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
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My second Sorento, I traded in my ‘18 model.

This is my second Sorento, I had a 2018 model and traded it in. The ‘20 has a 6cyl., I m really impressed.with the performance. I dealt with Kallie, that’s the person I bought my first from. She goes above and beyond to make sure you a happy and satisfied.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
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