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2014 Mercedes-Benz CLA-Class consumer reviews

$29,900–$31,900 MSRP range
side view of 2014 CLA-Class Mercedes-Benz
(85 reviews)
91% of drivers recommend this car
Rating breakdown (out of 5):
  • Comfort 4.5
  • Interior 4.6
  • Performance 4.6
  • Value 4.4
  • Exterior 4.9
  • Reliability 4.6
Explore the 2014 Mercedes-Benz CLA-Class
Shop the 2014 Mercedes-Benz CLA-Class

Looks like but it's not

I fell in love with the exterior lines and the interior lighting, which I realized all were in line to be the new lines of other models. However that said, it is a cheap version of the MB and one you might buy instead of the top of the line for Hyundai, maybe... Maybe not even. Cheap interior, it is cramped and flimsy console as well as all details from seat belts to nobs to overhead eyeglass case, all of it just looks cheap. My major complaint is with the sound system and navigation, which you would think would be top of the line. Well I must have been hit with a lemon since I have it I have taken it in like 5 times and the stereo still does not work properly and my dealership looks at me with "Wasn't me" as I have to put up with a faulty stereo and no exchange. Navigation on all MBs is just the pits and it gets worse with newer models, which they say was supposed to improve. Not.

Rating breakdown (out of 5):
  • Comfort 3.0
  • Interior 2.0
  • Performance 2.0
  • Value 2.0
  • Exterior 5.0
  • Reliability 3.0
  • Purchased a New car
  • Used for Transporting family
  • Does not recommend this car
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Most reliable car i?ve owned so far.

This car gives you everything you want. Luxury and sport at the same time. It?s a fastest 4 cylinder with 355 hp and if ypu put it on comfort and go for a long drive in freeway it gives you up to 33mpg and city up to 21mpg. The style is very nice everything is black exterior. The amg seats that made by recaro holds you in one spot when you sit in it and drive it on the corners or...

Rating breakdown (out of 5):
  • Comfort 3.0
  • Interior 5.0
  • Performance 5.0
  • Value 3.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a Used car
  • Used for Transporting family
  • Does recommend this car
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Great car

This car is a good looking car. And for the price its well worth the investment has great power. For a 4 cylinder it gets up fast.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a Used car
  • Used for Commuting
  • Does recommend this car
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1st time Mercedes Purchase

This is the most luxurious vehicle that I have ever owned. The gas mileage is outstanding compared to the Porsche i just sold. 28mpg now vs 18mpg then. There isnt a feature that I didnt get on this 2014 CLA 250 w AMG package. Im very happy with my purchase and my girlfriend is a bit jealous and wants one too.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a Used car
  • Used for Commuting
  • Does recommend this car
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Pocket Rocket!

Performance, class, economical, a blast to drive. It has also been very reliable. I didn't know and would buy it over again. What are yo it has also been very reliable. I didn't know and would buy it over again.

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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Classy sports car that won't break you

I got an excellent deal on this car, so the price of a loaded CLA 250 was not an issue for me. The fact that the back seats are kind of a cruel joke is also not important to me. My dogs find it comfortable (I use a seat cover) and my children are grown. It is plenty quick enough for me and it is the best handling car I've owned and among the best I've driven. It's comfortable, a blast to drive and it turns heads.

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 4.0
  • Performance 5.0
  • Value 2.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a Used car
  • Used for Commuting
  • Does recommend this car
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Most reliable and comfortable car i have owned

the car meet all the requirements i want for a car and am planning on getting another one at the end of June as my birthday gift

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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Beautiful

I've purchased a number of vehicles over the past 12 years or so, 6 to be exact. 2 of which have been from Herb Chambers Honda of Seekonk, and I can say so will my next vehicle. I'm not a fool when it comes to purchasing a car. I know what to expect and I do my research. Angela was great! She was new at the dealership, less than a month, I believe. Because of this, I think I've had one of the best experience purchasing a car! Angela was honest, energetic, and enthusiastic about the process. Something that slowly dies with years as a sales person, so never lose it! I've always had issues in the past because I'm young and sales people assuming I'm wasting their time. Angela was attentive to both myself and my wife as well as respectful. Great experience, I'll be by to look for a replacement vehicle for my wife soon! Thanks again Angela--

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 4.0
  • Performance 4.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a Used car
  • Used for Commuting
  • Does recommend this car
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A little loud but great handling

Good car for its size. Entry level Mercedes. Drivers assist seemed to go off randomly. Sound was good, great trunk space for size of car. Great gas mileage, perfect for small family.

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 4.0
  • Performance 4.0
  • Value 4.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
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Best bang for the buck!

Suggest buy used, with manufacture warranty. 2014 best year! Lower miles the better. Comminication package is a must!

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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