2020 Mercedes-Benz GLE 450 consumer reviews

I ordered my 450 GLE in June. I finally received it on October the 6th. After one week the engine light came on. I took it in. Service said it was because the gas cap was probably screwed on wrong. (It wasn’t) 3 days later the engine light came on and a loaner car was issued. Service called and said the charcoal can was defective and had to order a new one. 5 days later I got my car back. 3 days later, I pulled into my drive,parked, and noticed the radiator was spewing a fine mist all over the cement. A loaner was brought to my home ( Sat. Nite) and they came Monday morning to tow my brand new car. They said there was a pinhole leak in the radiator probably caused by a pin hole size pebble. The charge would be 1600.00 to fix. Mind you the car is 10 or 15 days old. It has now been another week, of driving a loaner and no car. The parts take a while to arrive. This is my first Mercedes...and probably my last. Had 2 Lexus , that never ever had to go in the shop. I did not purchase one again because of the front grill design. I am not sure what to do with this car. I’m afraid to drive it out of town, for fear it will break down. I would lose a lot of money if I sold it after owning it for only a month or so. It is a beautiful car....but, buyer beware!

I currently own 3,Mercedes - I will never own another one. This 2020?450!GLE has refused to start, left me stranded 10 times in 8 weeks- only to find out from a tow truck driver there is a problem with the software . Which Mercedes has now confessed is true. I will turn this new car back to dealer. NC lemon law.

Hands down the best in the segment. The one and only complaint is that I can't channel surf the radio stations/favorites unless the radio screen is up. Other than that, it's perfect.

Excellent, an absolute pleasure to drive, and mileage for a vehicle of this size is outstanding. I have had a number of luxury vehicles but nothing eats up the highway miles like this one. Comfort is unmatched.

Do you know that dream of having a mercy? Believe it became a nightmare. In my mind, it's impermissible for a car that pays $ 99,000 GLS 450 to get into trouble twice. One at 6 months 4000 miles, and one at 9 months. The worst is the distress serico. I called at 4:15 pm, I was listening to welcome recording to mercedez for 5 minutes, then I was answered and said it would take 30 minutes to 1 hour for the sycorro to arrive. OK! When it was 5:03 pm I received a message that would soon contact me. At 5:50 pm I got a call from the truck saying I had received the call 10 minutes ago and it would take another 20 to 30 minutes to arrive. Conclusion: It's 6:34 pm and so far I'm waiting for the truck. I am 65 years old and my husband 81 years old. This car is service does not give the slightest security to anyone.

Fabulous- new design exterior and interior much improved. Much friendlier, easier to use electronics. Great interior room. Exterior appearance is much cleaner with better lines

At 589 miles the temperature warning light came on. I took it to the dealer. They were very nice and apologetic and gave me a loaner. 4 business days later I get it back with a new water pump. Fast forward to 629 miles and it happens again. It’s back at the dealer who remains very professional and apologetic. I again get a loaner car. I haven’t seen the vehicle for three business days. A senior engineer is being sent to my dealer in Virginia from New Jersey. I hope he can figure it out. It’s a beautiful automobile and I love driving it...when it works. I will say Tysinger Mercedes is great, their staff is helpful and they go out of their way. Hopefully I will get the suv back and it will be good to go. Fingers crossed.

This is my first Mercedes-Benz purchase. Prior to, my family and I have always purchased Honda's (Accord, Odyssey, Pilot, CR-V). We decided to try a different vehicle make and model. So far we are impressed with the 2020 GLE 450. It has only been a week since we purchased it. It is comfortable and fun to drive. Look forward to experiencing what the 2020 GLE 450 can offer and will update my review with more details later.

This vehicle is exactly what I was shopping for , and I am loving it .Car is in immaculate condition and so far I have no regrets

Perfect for me room wise. I’m disabled it is roomy enough for my equipment. Decent gas mileage. Comfortable . Like the space between gas and break peddle