2014 Mercedes-Benz GLK-Class consumer reviews

I never thought I would own a MB, but now that I do, I cannot say enough about my new 2014 GLK 350. It handles like a dream, the pick up is quick so getting out of a tight situation is easy. And all of the features are out of this world. This car came with every conceivable bell and whistle. The entire buying/purchasing experience was one like I never seen before. At no time did I feel pressured or made to feel anything less than the most important person in the room. Every step of the process the dealer had answers to my questions and concerns. I plan to be in the MB family from here on out.

I had a great car-buying experience with this dealer. The product specialist was just wonderful- gave me all the information I needed to make a decision and presented me with many options that saved me a lot of money . I got the exact vehicle that I wanted and at a price that I could afford. I would recommend this dealer and product specialist to anybody . Keep up the great work!!!!!!!!!!!!!!!!!!!!!!!

I recently brought my SUV for service and worked with Louis Pradel and the Gold Team. I must say this was by far the best experience i've had through all my years with any dealership. Not the mention the dealership itself is amazing. Louis was extremely attentive, prompt and thoroughly explained the conditions of my car to assure my understanding of the maintenance that would need to be done. Anthony and Diego were also very helpful. I am beyond happy with the service department at MileOne MB of silver spring and look forward to working with Louis and the gold team in the future.

My boyfriend and I bought a GLK350 2014 in mid-June and we are very upset that, within 6 weeks, we have to go back to our dealership twice and have 2 issues fixed. The 1st thing we discovered was the wipers left big streaks on the wind shield, so we brought the car back and the dealer found the wipers were bent and crooked. This is a brand-new car! Another shocking finding was just a few days ago. We were on vacation and found out our GPS was not charging by the cigaret charger inside this GLK350. So we assumed that our old GPS cable and adapter might be broken. So we ordered a new Garmin from AMAZON and very surprised to find out that even the new GPS can not be charged with the new car. So i put the new GPS to our old car after the trip and the GPS cable lights up perfectly. We are extremely disappointed with this new finding! How come the famed Mercedez-Benz maker can not even make their wipers and cigaret charger work!!!!! I am asking my boyfriend to return this car to the dealership, but might not be possible. Does anyone have any suggestion what we can do to this car? I am very worried more issues might pop out like this in the near future. We are very upset with the reliability issue of this big brand name.

I and my wife have been wanting a sporty cross over suv for some time. One of my family members was going to Jacksonville from Douglas, GA so I asked him to locate our dream car and a salesman that would work with us in obtaining the best deal possible? He called me from Mercedes Benz of Orange Park and told me he the right salesman Mr Charlie Glover. He worked out just what I wanted and at the price I wanted and handled most of the paperwork over phone/internet. We are completely satisfied! We recommend Mr.Glover and this dealership to everyone!

Awesome steering and maneuvering; comfortable ride and sound system; sleek body style and interior!!

She's a baby diesel. Only have 5k on her but already averaging 29 mpg.She handles well . Better than our ML. Downside needs mud flaps. From the factory. Dealer wants over$400.00 to add a set.

Very roomy inside. Smooth ride, yet a little sporty at the same time. Really has some get up & go! Good gas mileage. Media package is awesome, very easy to use.

First Benz my wife and i have owned. Very pleased with all aspects of the vehicle. our salesman, Anthony Gibson at Jack Ingram Motors in Montgomery, Alabama was knowledgeable and very professional. He went out of the way to give us the best deal on thisGLK, even having us challenge other dealerships to give us a better deal. You don't see that very often from dealerships. you won't go wrong owning this vehicle and the investment is well worth it. Lawman51

A dream to drive. 2013 and later have same 3.5 liter engine as the E Class & ML costing much more. Tons of high value looks & tech brought down to the affordable range. Coming down from an older ML, we worried about the loss of cargo. I ONLY WISH this were five inches longer and two inches wider, but the ML & GL sales would get hurt bad.