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2017 Mercedes-Benz Sprinter 2500 consumer reviews

$32,495–$48,990 MSRP range
side view of 2017 Sprinter 2500 Mercedes-Benz
(27 reviews)
88% of drivers recommend this car
Rating breakdown (out of 5):
  • Comfort 4.7
  • Interior 4.4
  • Performance 4.7
  • Value 4.5
  • Exterior 4.5
  • Reliability 4.5
Explore the 2017 Mercedes-Benz Sprinter 2500
Shop the 2017 Mercedes-Benz Sprinter 2500

why not to buy a sprinter

When iI bought a Mercedes RV no one mentioned the word Sprinter. When I needed warranty service I was told that no Mercedes dealer within 250 miles would service Sprinters. Only a few in the southwest service them. No I have a recall and I have to go 250 miles each way for a one hour procedure. It is criminal that 3 people sell them in my city but no one services the Sprinter part. I am so sad that I didnt buy the Ford powered RV.

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 2.0
  • Performance 3.0
  • Value 2.0
  • Exterior 2.0
  • Reliability 1.0
  • Purchased a New car
  • Used for Having fun
  • Does not recommend this car
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Not a great buck

Had issues since the get go Water intrusion from the ac unit in roof 2 times Had to replace panel once Damage my son’s chair

Rating breakdown (out of 5):
  • Comfort 3.0
  • Interior 3.0
  • Performance 3.0
  • Value 1.0
  • Exterior 1.0
  • Reliability 3.0
  • Purchased a New car
  • Used for Transporting family
  • Does not recommend this car
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Awesome vehicle

Great on gas and for a little 2.004 cylinder goes like crazy... Very fast efficient running vehicle smooth great for passengers etc.... It's a 2014 but cars.com don't go any later than 2017 for some strange reason.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a Used car
  • Used for Commuting
  • Does recommend this car
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Wonderful van

This van is the best investment that you can make. It's a wonderful van. Very spacious, comfortable, easy to drive, beautiful, great quality, powerful, and many others features.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Having fun
  • Does recommend this car
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Not what it used to be

Sprinter is not living up to mercedes reliability. Latest models have several problems of various natures and they'ee hard to work on. Maintenance is expensive as well. A trip to thur Mercedes dealership will cost an arm and a leg

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 3.0
  • Performance 4.0
  • Value 3.0
  • Exterior 3.0
  • Reliability 3.0
  • Purchased a Used car
  • Used for Commuting
  • Does recommend this car
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Excellent for my needs

In the market, there are many options but for quality and price, this is the best option. The Sprinter has a great capacity, the volume space for cargo it's excellent, it drives like a car, very comfortable and with the secure package you get all you need.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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Lots of room

It?s been awesome, all the room I need and it handles great I drove it through Angles Crest no problem I was blown away how well it handled the turns . I didn?t know I was getting a sports car too.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 4.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Does recommend this car
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Cruising On

I never expressed an interest in a Sprinter nor Mercedes, but two dealerships in Massachusetts have been overly zealous in their persistence with calls and emails. I hope that the half-life of their enthusiasm is shorter than that of Mercedes vehicles which are very nice, but I still love my Saab.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a Used car
  • Used for Commuting
  • Does not recommend this car
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Best SUV

I wasn?t sure if replacing my latest SUV (Land Rover) with a 4x4 Sprinter would be something I would view as being done out of necessity or as a step up. A growing family and an ever expanding group of outdoor activities in which to partake had revealed the capacity limits of the Land Rover. The LR was the latest in a 30 year line of SUV ownership. Each new vehicle a little bit larger, and a lot more luxurious than its predecessor. There is no covering up the commercial truck origins of the Sprinter but it?s surprising how easy it is to live with on a daily basis. The ride, maneuverability and engine performance are about the same as a full size four door pickup. The fuel economy is much better. The seats and seating position are quite comfortable.. The rest of the (limited) interior is dated and lacks some basic things like USB ports, cell phone storage and convenient cup holders but the value of the storage space is undeniable. After having all of this practically, I don?t think there is any amount of technology or faux luxury that would get me to buy another SUV

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 4.0
  • Performance 4.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
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Cost effective engine fuel

The engine is remarkable on fuel economy and powerful enough to haul maximum payload. The interior cargo space is sufficient to accommodate any construction material.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 3.0
  • Performance 3.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 4.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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