2019 Tesla Model S consumer reviews

$75,000 starting MSRP
side view of 2019 Model S Tesla
80% of drivers recommend this car
Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior design 3.8
  • Performance 4.2
  • Value for the money 4.0
  • Exterior styling 4.2
  • Reliability 4.0
Explore the 2019 Tesla Model S
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5.0

one of the best cars I have ever driven

I rented an P100D for the weekend. When compared to my 2018 M5 this is better one of the two. The Model S is faster both straight line and in corners, more stable at speed, has more nicely weighted steering and is much more comfortable. It doesn't shake or rattle on bad roads. The infotainment system is far superior without frequent lockups. The only thing the S lacks is industry standard blind spot and cross traffic monitoring systems and a Heads Up display which the M5 has. Rear seat head and leg room is also limited when compared to the M5. Range of the model S on a charge is significantly less than a tank of gas on the M5 when driven quickly. Visiting the supercharger every 150 miles for 30 minutes is the fastest way to top off the battery. The Tesla driving experience is well worth the wait at the a supercharger.

5.0

humans evolved now this is the car’s evolution

This is the future. Clean. Comfortable. Fast beyond belief. Graceful. Spacious. Yes, it’s expensive but you get what you pay for. Go take one for a test drive.

1.0

Horrible Purchasing Experience Part 2

UPDATE: I was driving my (brand new) Tesla Model S on the highway. As soon as I got on an off-ramp, I heard a very loud screeching/grinding noise. I pulled over, and there was a large metal piece hanging from the bottom of my car. I eventually brought my car into the shop. They said that there is no evidence that I bottomed-out or hit anything. INSTEAD, I was informed that Tesla failed to properly attach a large piece of steel to the bottom of the car. They said either screws were missing or loose. I've only had this car for a few weeks and this is another ridiculous issue. ORIGINAL REVIEW: The purchasing process was unprofessional and frustrating. Here are some examples of what occurred: (1) A Tesla representative informed me that Tesla matches CarMax appraisals. However, despite having a CarMax appraisal, I was required to provide two more appraisals from CarMax in order for Tesla to match the trade-in value offered by CarMax (resulting in three appraisals total). This resulted in hours of phone calls (with both CarMax and Tesla) in addition to multiple trips to CarMax locations, which forced me to miss a lot of time at work. (2) I asked many questions about Autopilot during the purchasing process. I also received documentation on Autopilot versions and features to make sure I understood what I was purchasing. Despite this, the features I received are subpar and I was expecting to receive many more features. (The version of Autopilot in my Model S is basically a glorified version of cruise control. It defeats the purpose of buying a Tesla.) I am incredibly disappointed in Tesla's practices of periodically repackaging Autopilot features with minimal to no visibility on the buyer's side. The documents I received describing Autopilot are very unclear and the conversations with Tesla representatives did not provide adequate clarity. (3) My Model S arrived with a damaged door. I now have to take more time off work to make an appointment and get it repaired. (4) My spare key does not work. It is unclear if they gave my spare key to the wrong customer. This is very disconcerting and I do not feel comfortable keeping valuables in my own car. (5) When I contacted Tesla representatives about the above issues, I was ignored for multiple days and had to follow-up numerous times with different representatives in order to get an answer. The answer I finally received was along the lines of "Sorry. Make a service appointment through the App." It should not take a week for me to receive a basic answer like that. I also would've expected the Tesla team to be more accommodating considering how difficult this entire experience has been.

5.0

I could not commute for my job without this car.

I got the raven performance model s and have not regretted it. I commute to LA from San Diego at least 3 times a week and the auto pilot has really made my life significantly easier. The fact that it drives itself on the freeways takes the edge off of traffic. Also the new suspension is incredible, also helps that I can make it there and back going 80 easily with plenty of battery remaining. The interior is simple and I truly enjoy the vegan leather. The performance of this car is unparalleled and the quickest car I had ever been in. It is hard for me to imagine driving any other car!

4.4

92k miles and I've had $92 in maintenance!

It is crazy fast, the software updates with new features and there is like 50 moving parts in the vehicle. I still have the original brakes at 92k! I've spoken to owners who have the original brakes at over 150k miles. I've driven it from Seattle to San Francisco with no issues. Energy cost for me (I'm a bit of a lead foot) is $0.035/mile...3 and a half cents per mile.