2023 Volkswagen ID.4 consumer reviews

$38,995 starting MSRP
side view of 2023 ID.4 Volkswagen
83% of drivers recommend this car
Rating breakdown (out of 5):
  • Comfort 4.3
  • Interior design 4.2
  • Performance 4.2
  • Value for the money 4.0
  • Exterior styling 4.0
  • Reliability 4.2
Explore the 2023 Volkswagen ID.4
Shop the 2023 Volkswagen ID.4

Great Value

It’s awesome! I had 5 Mercedes in a row and bought this ID4 because I wanted an EV. It has been awesome so far. Very very quiet! And comfortable. With a great audio system. And I will NEVER go to a gas station again! The one issue is VW has chosen to NOT provide charging cables. No idea why. They hit you up for $350 to buy them. Meanwhile my wife bought a Mach E and Ford includes them as part of the purchase. Go figure. But I love the car!


Terrible ac and battery recall trouble

Ac doesn't work well in summer. VW HAS A BATTERY RECALL that we can't get an appt for. Customer service is horrible. Not worth the money, I own a Nissan leaf EV and it's much better.


ID.4 so far so good

As an engineer, I can understand some buyer's complaints with respect to the UI and software operations. However, I find the ID.4 easy to operate and fun to drive for an SUV. It's not flashy or over the top, but it does a great job at what I bought it for - transportation. I think all EVs are overpriced but I'm an early adopter and willingly paid. Unlike many others, I have no axe to grind with Tesla, Kia, Chevy, Ford or any other EV maker. Drive what you like and don't make it some weird "I'm right" war of words.


My dream car

I've been eying an EV for a couple years and like VW products. Every VW I've owned was solid, low maintenance, comfortable and so smooth to drive. I had read about VW making a few changes to the ID.4 over the '21 and '22 models and felt confident about purchasing a new one in '23. I've had it for a couple months now and absolutely LOVE it. The Infotainment screen is intuitive and easy to handle, and the perfect size and position (not as distracting as the large screen in Tesla models). The learning curve was surprisingly small. No issues charging or operating. I absolutely love this car. Highly recommend it.


Level 2 charging problem is the one drawback

This was my dream car for five years. I followed it when it was a concept car called the Crozz and watched every video I could on it. I ordered in June 2022 and purchased January 2023. I have had it a month and it is a beautiful car, inside and out. I do find the technology a bit daunting, but I suppose I will eventually figure it all out. The downside is that after only three weeks the level two charging capability in the car itself stopped working. My other electric car charges just fine on our level 2 home charger but the ID 4 would no longer take a charge. It was quite a hassle at the dealer since when they charged it on their fast charger, Level 3, it charged fine, so I was told there was no problem. I drove around to various free level 2 chargers all over town to try it and at none of them would my car take a charge. I finally took it back to the dealer and found they had a level 2 charger which the service department did not tell me about. As I attempted to connect to it some of their technicians came out and were astonished to find that, lo and behold! .... it would not take a charge on a level 2 charger... just as I originally told the service department. So, a part has been ordered that will arrive in a month and I now go the dealer once a week and wait while they fast charge my car on their level 3 charger so I can get around for the week. This is my third electric car and this problem has never surfaced, so I hope I did not get a lemon. I like all the other features of the car and I am hopeful that this part will solve the problem.



LeeAnn Webb at Volkswagen of Murrieta was a great help with the sale of our ID4 pro s+. We ordered the car 10 months ago. It was well worth the wait! LeeAnn was very patient with us and kept us updated on delivery. Its a beautiful car that runs smoothly. Got all the upgrades with the pro s pluss.