I visited Rick Case Acura because I was looking to lease a 2018 RDX. My salesperson was Kimberly and she exceeded my expectations in her knowledge and willingness to deliver great customer service. She provided a proper presentation that allowed me to understand the vehicle's features. I decided to do the lease and then comes the hard part for me and that is the negotiation. Kimberly and the Sales Manager were great to work with and assisted me in getting a good deal. I picked up my RDX the next day and the process was smooth. I was introduced to my service contact person, the service manager, and the cashier. I could not have been more pleased with the entire process
My experience in this dealer has always been great but yesterday I took my car and they surpassed their customer care, seriously I was treated like family. Sari Medina and Lenny who check out my car to estimate what was wrong with my door. Honestly they explained everything so well, I know this is going to sound crazy but there was nothing wrong with my door and I was not charged anything. I have never had this happen where there is so much honesty in a car dealer. I highly recommend this Acura dealer, you can't go wrong. Thank you for your kindness and customer service.
Our experience with Rick Case Acura, specifically Suleiman Sheikha was exceptional. The dealership in general was friendly and efficient, and our sales consultant was pleasant and courteous. We would definitely recommend him for the treatment received.
From the moment i walked in the doors and met Jim to the final paperwork through Happy and finances with Tony, my experience was superb. Thank you! I will definitely be recommending you to all who need to purchase a car and dislike car shopping in shark-like waters.
This is the best best car dealership that we've dealt with. Their customer service is the best !! They did everything from assisting us with our children as well as even having lunch available free of charge. The best part about this dealership is that they genuinely want to get you in a vehicle.
I had to called to look for some new cars and they told me to come to the store and see if I like any car that they would help me choose. Soon as I got there it just felt welcoming very helpful proving helpful information very patient were able to show me a couple of cars even though I didn’t purchase a car I still recommend going to this dealership to anyone good experience employees are amazing looks of cars to look at well totally be looking at cars there again
What an amazing experience. No one pressures you into anything. Pedro helped me every step of the way. I Would strongly recommend him to anyone looking for a car, he will make sure you get everything you want!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
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