Used 2024 Acura MDX for sale near Franklin, MA

My recent experience at Parkway Honda was mixed, but because of the follow-up care that I received, my rating is 5 stars. I brought my mom's car in for a regular service on a Thursday feeling lucky that I was able to get an immediate appointment. The mechanics could not finish the job and I was asked to return the next morning which I did. I was offered Uber service, but chose to wait for the car. After 3 1/2 hrs, Nick, the service advisor, offered me a courtesy car remembering that I mentioned an appointment I had to be at that afternoon. He was exceptional in his interactions with me in every way. I accepted the car which was a new Pilot. Very nice. Here's where it gets good. I damaged the car. James, the service manager, carefully explored repair options, preventing me from paying hundreds of dollars out of pocket for repairs. Huge relief! So, while I was bummed that a regular service on Mom's car took 2 days and the use of a loaner car, I credit Nick for making the experience bearable, even pleasant. He was courteous, empathetic and accommodating. I was additionally so bummed to have damaged the loaner, and I credit James for working in my best interest to solve the repair issue and with efficiency, kindness and professionalism. Could have gone very differently. I have been bringing Mom's car there for years, and will continue to give them my small, but loyal business. Feeling grateful for Nick and James at Parkway Honda.

We’ve owned Acura’s since 1991. Have had sedans and SUV’s. Both MDX and RDX. This is the best one yet. The technology is unbelievable. The ride is superb. The comfort and roominess are second to none. The safety features are remarkable. Can’t say enough about this vehicle.

Most of my dealings were with Chan. He kept me updated throughout the process without putting any pressure on me to buy or not to buy. I finally did purchase a2020 Fiat 124 spider Abarth. The car is everything Chan said it was. Couldn’t be more pleased.

This SUV is awesome. It is surprising how comfortable and roomy is yet maneuvers so well in tight spaces like parking lots. It has a 3rd row seating which I will not likely ever use but it lays completely flat, so there is no loss of room. The rear area has plenty of room for 4 bags of golf clubs. We drove it to Las Vegas from SoCal last weekend and are really pleased with it.

Jesus my service provider always exceeds my expectations- friendly, knowledgeable, helpful and trustworthy. Merceds Benz is lucky to have him. He always goes above and beyond. Thank you Jesus!

Four months into the driving and configuring my wife's new MDX… So far so good! Excellent finish and interior quality. The car feels solid and is very quiet inside. No rattles, no squeaks, the only abnormal sound I can hear is the jingling of the metal ring on the key fob laying in the door top pocket. Driving mode is easy to switch using large knob in the center console, no need to stop and drill into the menu options like on new Lexus RX. Sport mode eliminates any feelings of insufficient engine power (at expense of the gas mileage, that's for sure), no jerking transmission then either. With about 4000 miles on it, transmission feels silky smooth. The sound system is excellent! The infotainment system is fine - no finger smudges on the screen. BTW, the screen panel quality is way better than the one on new Lexus RX. High contrast, deep black, and no way to get sun glare anywhere near. Apple CarPlay, Android Auto – all work like a charm. Default Acura's navigation is actually not that far behind, giving the choice of seamlessly switching between at least 3 navigation systems at any time during the driving (Acura's, Apple/Google Maps, or Waze in my very modest setup). Engine stop/start is annoying, but there is a way to control it with the brake pedal pressure – light pressure prevents engine from shutting down. Not sure what those rich folks with $60k+ cars are complaining about gas mileage. It's not a city commuter's car. I'm seeing 27-28 mpg cruising on the highway. It doesn't require premium fuel, that's additional 20% fuel economy for you. Driver assist features are all good and very usable. I only don't get why would ACC (adaptive cruise control) need to be that sensitive and require periodic "proof of presence", literally makes me shake the steering wheel a bit every several minutes. I hope Acura will relax this "rule" with the future software update, …please.

Felt welcomed the moment we walked through the door. Knowledgeable staff, great prices, spectacular inventory. We found the car we wanted. Frederick helped us with the car, he is everything you want in a salesman. Frederick listened to what we wanted in a car, worked with our price range, he wasn’t that typical car salesman you always hear about, he was great, truly caring. We will definitely return to Autobahn USA when we need another car.

1. Infotainment system very difficult and confusing to learn. And dangerous to use. I hate it. Not at all intuitive. Doesn't include a CD player. Heads-up is distracting as is using any part of the audio system, phone, etc. Reading of the manual is required - which is in very small print. 2. Generally - drives very well and is smooth - except on the freeway where I find it is anything but smooth. Hard to explain, but in parts of freeway I feel as if the car is lightly pulling side to side. I'm writing this off to having spent last 9 years driving a large SUV that drove like a dream. I wanted to downsize, hence my choice. But I'm not thrilled with the drive. 3. Very comfortable seats in first and second rows. I doubt I'll ever use the 3rd row as it is very small, but when not is use, I have a very large cargo area which I love. Seat cooling not at all useful. Should be much better given the technology for this has been around for many years. 4. Generally, I'm happy when just driving around town. The pick-up from stop to go is a little sluggish, but very smooth and drives well once you get moving. But if Lexus RX ever adds a V-6, I'll trade out. The small luxury items in a Lexus, like the steering wheel, wood interior - much nicer. But the seats are great and once you get used to using the infotainment system, it's manageable. But Edmunds wasn't kidding - huge learning curve and not something you want to be fiddling with when driving.

My sales person Bill Rasmussen was super helpful and made every part of my sale incredibly easy. I would highly recommend Silko Honda to anyone looking to purchase a Honda vehicle. Thanks for the great experience. Jim

Janelle and Mike H. were terrific, providing helpful information along the way. They were not overbearing, gave us space to consider the options, listened effectively, and worked with us, both in person and online over a few week period. We researched the deal we ultimately landed on at Speedcraft against other potential options and feel we landed at a great place for a nice vehicle. Straight-shooting, good people and excellent service.

Of all the Toyota dealerships I visited, Dave Souza at Imperial Toyota was able to find the exact car I was hoping for (he kept looking long after we spoke in-person) and reached out when he found it. He was helpful, not pushy at all. …and I really like my RAV-4 Prime… it is so smooth and zippy to drive… and the supersonic red is extra fun.

Excellent job and service as always . Very professional, courteous and great attention to details. Would not take my car anywhere else. In an out very quickly too.

George Flaherty, my service adviser is excellent and always goes the extra mile. The service Mgr.Joe Saccetti is always there to help. Barry Novoson