New and used 2026 Acura MDX Advance Package for sale near Emerald Lake Hills, CA

This is an amended review - I got the star ratings backward last week. I have not previously had as good an experience with a car dealer as I did here. They were honest, patient and offered a very good deal on the car I purchased. I have rarely been impressed by either the knowledge or professionalism of car dealers generally. These guys are exceptional.

The reason we use resources like Cars.com is to avoid the typical in person experience of buying a new car. I initially emailed SF Honda in regards to a vehicle I saw listed on Cars.com Surprisingly they replied back saying it was a glitch on the website and the vehicle was actually no longer available. I was looking more so for a year older vehicle yet still new. They were prompt to reply and let me know so at least the waiting and wondering wasn't a problem. I replied back and made a straight forward offer on a different vehicle. Surprisingly once again they replied and agreed on it despite me having my doubts. After that replies between emails were prompt. We settled on the price and I came in soon after. Nothing was changed as far as pricing from what was originally discussed in emails. It was a smooth despite long process. The facility is nice with a big space despite being in busy downtown San Francisco area. Parking is difficult but they accommodated me to park in the areas not really designated for the public. I had already came in with a preapproval from my bank, but found it strange I had to fill out another credit check? Almost seemed like they were trying to get me a better rate and to go with their in house lending. I did ask why, but they said it was protocol? I did still end up using my bank. Our sales person Vanessa Velasquez was accommodating and answered my questions that I had presented regarding the additions on the paperwork when it came down to purchasing the vehicle. Overall it was a smooth process and I really have no complaints. The overall staff from our sales consultant Vanessa to the finance manager have a consistent attitude of "straight forward" To some that might not be good enough as some customers want more of the soft happy go lucky attitude. Here at SF Honda, the do signs of it, but not overly done like most dealerships. Again, some will hate it, others don't mind. I personally didnt mind because in the end, it comes down to agreeing on a price. Vanessa was not push on options that I wanted removed. Our finance manager when it came down to almost closing on the vehicle also had to push other add ons which I'm sure they have to do. But did not ridicule or do high pressure tactics when ultimately I declined them. Everyone I dealt with was very professional. Probably more professional than personable as I mentioned above with the straight forward attitude. Vanessa did crack a smile every now and then, but she was definitely more passive, which I prefer. While our finance manager who helped on closing and doing all the paperwork was definitely more aggressive. Still, both did not exceed any boundaries to turn things into high pressure sales situation. The facility was clean, very open, which is rare and ironic these days in a city like San Francisco where real estate is usually very tight and small. They have plenty of inventory off site close by. Clean restrooms, and a nice waiting area with coffee machine that you can help yourself with. Our sales consultant Vanessa had actually got us refreshments while we were sitting down with her going over the details. I don't buy new cars often so this is a rare situation, but I had no problem and was satisfied with my experience. San Francisco Honda is very professional. A perk of purchasing here especially if you are coming from out of town is you can spend time in the city.

Car was exactly as described. A good value and just what I was looking for. Sales staff went out of the way to meet my needs and desires.

I recently purchased a car from Stevens Creek AutoNation in San Jose, and everything went smoothly. The team was welcoming and made the experience enjoyable. A special shoutout to Brandon Lofting, who helped me with the financing process—he was absolutely amazing! Brandon made sure I walked out of there happy. Everything was clear, stress-free, and worked out perfectly. I truly appreciate his knowledge, patience, and professionalism. Thank you, Brandon Lofting! If you're looking to buy a car and want excellent service, I highly recommend visiting AutoNation at Stevens Creek. Thanks again for everything! This place is 10 out of 10

Timely service and friendly environment in my last visit on 6/26 for a brake pedal recall. It turns out everything is OK, no repair needed.

I came to the dealership in hopes of getting a deal on a Honda Civic. I bought my current car from them and got a great deal. I couldn't get the car at the price I wanted so no purchase was made. I came here because they are up front with everything and the dealership doesn't load the car up with dealer add ons which increases the purchase price substantially. Even thou I didn't make a purchase, I appreciate their no pressure up front dealings.

The service was great. However, I did get upsold on a repair. This repair would in the future be needed. So it was not a waste of money. The service rep was great and my repair allowed for a loaner car.

The service advisor was very patient and friendly. The technician was also very efficient and quickly resolved my issue. The price was reasonable, and the cost of the parts was about the same as elsewhere.

Fantastic service! All tasks completed in a timely manor and my car washed and vacuumed. With a lender when needed. Brock and Jordan get the job done. Thank you.

Treated myself to a Detail Special on my 2015 TLX. Looks great! They have always taken great care of me. Jordon was very nice and professional. Appreciated the complimentary Uber ride, too.

Took the vehicle in for periodic service for the oil change, tire rotation, and differential fluid change based on the maintenance minder. Prices were competitive for a dealership. My service advisor with whom I trusted for the past 5 years is no longer working there. My secondary choice is Gary but I was assisted by a new advisor and possibly new service manager, Jordan. He was friendly, informative, and attentive to my needs. He followed up with me concerning the findings of the technician through the multi-point inspection and provided me with options to address the mechanical issues without pressure. Overall, the service was great from the initial meeting the advisor through the time spent paying the cashier. The estimated time to complete the work was relatively quick and on point. I received a detailed car wash and courtesy vacuuming, which was a nice bonus. I was happy with my most recent visit.

Went to Honda in San Francisco and went home with a 2020 Honda Pilot Black Edition. Gian is the best!!!! He helped us and gave us some options that works best for us and I appreciate that about him. Thank you Honda and most especially Gian!!!!!!

I called made appointment with this dealership and the experience was great all around. From the time I walked in Jordan assisted me by explaining everything they will be doing and checking based on the maintenance reminder on my dash board. The location has a very nice waiting area nice chair and desk with free wifi for me to log in and work while they working on my car. It was done on time as promised. Jordan advised me what was done and what needs to be done in the future with no pressure. The best part of all after done , he took extra time to show me how to use my cell phone via blue tooth and how to navigate and adjusting my driver sit to the distance I need using the future my Acura offers. Thank you Jordan and the Acura Oakland crew for the good service.