Used Acura MDX A-Spec Package for sale near Mendham, NJ

My overall experience with Deluxe Auto Sales (DAS) My overall experience with Deluxe Auto Sales (DAS) has been positive, earning a solid 4-star rating. However, the delays in shipping gradually dimmed the shine of that positive review. Carlos and Shane were the main points of contact throughout the process. Their availability, particularly Carlos's 24/7 readiness, was a standout feature. Communication during the initial stages was seamless, and the transaction felt smooth and trouble-free. The process took a turn when two issues arose: discovering a damaged trim piece and delays in shipping the car. Initially, the experience was almost flawless. The website provided detailed images and a 3D view of the car, and the paperwork process was swift. Despite some trouble with the online application service related to a password issue, I managed to resolve it after a few attempts. The car was officially mine over two days, November 7th and 8th. Choosing Ally Bank for the loan saved us a few tenths of a percentage point on interest compared to our local credit union. Now, onto the negatives. From November 8th onward, I received little to no information about the arrival and replacement of the damaged trim piece. Responses like "not sure" or "I don't know" were common. Shane, who was supposed to handle this, didn't communicate the status effectively. Shipping delays were also frustrating. The first delay on November 13th was due to the driver's truck breaking down. On November 15th, Victoria from an unknown shipping company informed me that the car would be shipped. Communication from both companies that day was poor. A request for an SS-4 form from DAS was apparently unmet, leading to the cancellation of that company and an overnight wait. On Saturday morning, November 16th, a group text from DAS at 9:26 A.M. informed me of the car's shipment. At 4 PM, I texted Carlos to confirm if the car was not coming so my wife and I could go to dinner. His response was, "Yes, go to dinner. If I have to drive the car to you myself on Monday, I will." Ultimately, a company was hired to tow the car, but there was no plan to return my old car. This lack of planning reflected poorly on DAS's overall service quality. Despite these issues, the car itself is immaculate, meeting or exceeding my expectations. It shifts like a dream. For future improvements: In group texts, DAS staff should sign off with their first name to clarify who is responding. Keep customers informed. Silence creates anxiety and frustration. Provide regular updates on ongoing processes to reassure buyers.

I went to acura of boston Lee was my salesperson if was a effortless experience. Lee was great and from the time I walked in to the dealership under a hour I had my car test driven & purchased.

Acura makes it so easy to buy a used car. They have many cars coming off 3 year lease at half the cost. The sales department is not pushy and allows you to shop without having people being pushy. They price cars under KBB value and offer great deals on extended warrantees.

I've been driving this SUV for 32 mos. and can say that I love the acceleration and overall handling. However,the suspension is not the best (they saved the best for the Type-S). The gas mileage is just ok but you are driving a great sounding V6 versus a screaming 4-cyl. turbo. I never liked the look of prior generations and was very surprised by the stunning styling of this generation. I'm fine with the infotainment pad, it works great except for the phone charging pad which is junk. I could go either way for a touchscreen but I think that may be more distracting

We were visiting from Canada and our alternator gave out and had to be changed. Carlos and his service team took us in and got the job done quickly so we could get back home for our oldest's first day of school the following morning. They went above and beyond for us...their service schedule was full but squeezed us in. Carlos took care of us, calmed us down, drove us to the mall so we could relax and have lunch, picked us up when the work was done. A huge thank you for everything you guys did for us...we will remember it forever!

Very nice vehicle with good size and features. I knew what I was getting into with the infotainment system and it is fine despite a few bugs. The brakes are an issue though. The overall feel of the brake pedal was unique when I purchased it. Now two years after purchase, the dealership is saying that my brakes are squeaking because they are glazed from heavy use. I'm not a fast drive and have no need for hard braking so there is a flaw in the design

Good dealership worked on the price to a good point. Everything went smooth and even better/easier than expected. Went with the intention of buying and did exactly that, Curt Lewis was an amazing person to deal with answered everything I had questions for and made the process nice and easy.

The best car you could have i just bought 2022 type s Mdx oh man u got to see this beauty five star…i will recommend this car one hundred pct

If you want to shop with confidence this is the dealer. The sales team are extremely professional and will get you the best possible price. Great location too! Highly recommend.

This is the 2nd MDX Type S I’ve owned and there are many things to like, however I think it’s deplorable they no longer offer satellite radio in the car ! Even WORSE, they no longer offer Roadside Assistance. I will NEVER by another Acura/Honda product again!!