Came in to see a car that I saw online. It was a 2008 RDX. Car was very clean. Car drove well. All clean inside. Got a bit off the listed price and picked up the car the next day. Car was detailed and had oul changed too. Drove home. Battery though was weak and died at home. Brought car back and they put new bateery in on a Saturday first thing. Took less than 30 min. Great customer service...
I would recommend RJ to anyone looking for a rep at Arlington Acura. He was understanding, compassionate, and professional. He listened to my needs and helped me get the best deal possible. I look forward to working with RJ when I am due for a new vehicle
We went there with high hopes and weren't disappointed!! Sebastian was fantastic and did everything he could to make this buying experience a great one, THANK YOU. Patrick, lives with sponge Bob under the sea, the finance manager was phenomenal with helping out and not breaking our pockets. Thank you Muller team!! Keep up the great work, and always keep that personality!!
I have never had such an amazing sale person ever!! He is one of a kind and made the whole process so easy and pleasurable. You usually stress out with buying a new can but with him ZERO stress. This was just a great experience and it???s all do to him! Thank you!!!!
Had excellent service purchasing from Muller a few year ago when we purchased a new TL. When ready to trade in my old SUV for a new one, I researched a lot of different vehicles. Ultimately settled in the RDX. Lance, sales rep, was not only low pressure, but took a lot of time to thoroughly address all our questions. We were very impressed by his professionalism. We bought the RDX over My second choice who offered us an overall better deal.
I bought Honda Civic 2014. Many options for Japanese cars at reasonable price. They price to sell the cars instead of spending time in negotiations .please don’t go over the facility as we don’t need nice facility to get a good price on the car
They were professional and respectful from beginning to end. Our salesman, Hunt Hamill, made buying a car fast, fun, and easy. No pressure, no games, no unwanted dealer-installed options. This was the third Acura dealer we tried, and wed definitely go back.
The people in the service department are very nice. They fully explained what service would/could be done on my car. In the end they did not need to do all the work that was initially planned - less cost to me. This tells me that it is an honest dealership as I would not have known what was need and what wasn't. Will definitely go back.
Jason is so knowledgeable. He is such a wonderful source of information and his love of Rolls and Bentleys is incredible. My son bought me a Rolls from Jason for Christmas... They delivered it AND put a huge red ribbon across the car cover for me to discover in the car building. We've gone back to visit, to look at some of his inventory, and always feel welcome to talk, to look, to discuss, and enjoy being there. Right now, I'm looking at his inventory online to purchase a more utilitarian vehicle, e.g. the Land Rover. I'd buy from Jason even if they are more than 100 miles away if only on the basis that this 74 y.o. lady can trust Dream Car Concepts.
You’ll be greeted promptly, and everything will seem smooth and easy till you reach the finances part where someone should really shout “game time”...
The financial process was really tense, if not dark and shady. I walked in with my own approved credit from another bank, but they pushed for another application of their own finance department which I agreed to. To my surprise I was approved for a lower rate with but I did not know that till I refused to buy with th rate they quoted me and started walking out. I’m talking about them trying to get me on a 13.5% instead of 5.9% that I ended up buying the car with, and I only did because I really liked the car... one more thing don’t count one the free loaner most of the time, but they will arrange a shuttle service for you...
I had a great experience with Mukesh Mehta on leasing a new Camry. He was very honest and friendly and ended up giving me a great deal. I hope everyone has as good of luck with buying or leasing a car as I did!
Mike Alwin in the Service Department always takes great care of me and my vehicle. It’s always a smooth process to get my vehicle in, get my loaner car and be on my way. Thank you again for all of your help during my Service visits!
John Stout did an incredible job of getting me in and out without sacrificing important details. He did a wonderful job!
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