We arrived at a very busy dealership on Black Friday, expecting a long wait. Immediately, we were greeted by the sales manager and within a few minutes Kitty introduced herself and we were test driving a vehicle. We were treated fairly and the whole team provided exceptional and professional service.
Thank you thank you! My dreaded car search is finally over thanks to you! I had been looking for 4 months for a good car that would get me to work so I didn’t have to keep asking my friends and family to drive me everywhere. I could tell some stories about what’s out there that people are trying to sell- it’s not good. I found this ad for a Car that looked nice with low miles that was in my price range. I was hoping so much it was true and that I wasn’t going to go there and be disappointed. I went there with my dad and the owners were really nice. They told us everything they did to the car, showed us the warranty(which really impressed my dad) and just seemed to be really honest about everything. The car was really nice! The interior was spotless and the outer car looked really good too. It was just inspected and after a test drive my dad said “Get this car! This is a good one” I was feeling the same way, but having my dads approval sealed the deal. I am so happy to finally have my own car! I love it! I tell everyone to look at this car lot first because it could save them so much time in their search. They are the real deal!
Great experience!! Process was very quick. Loved the customer service. I plan on recommending my friends and family to shop Here for cars. The place is Awesome!! I love my car & I plan on keeping it as clean as I first got in it. Thanks!!!
Great for people who don't like the normal process
by David W. from Highland Park, Pgh.
April 11, 2016
Family has been buying cars there for many years, always a good experience, nice follow up after the sale, simple process for someone that doesn't really like going through the process, highly recommend.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
I posted my car on Craigslist. Never heard of Caravana before. Tom Perkins called me and told me about Caravan. He send me the link. Put a few information and walaaa, got my reasonable offer for my car. I attached a picture of my drivers license and the title of the car on the website. Made appointment to have them pick up the car, gave me my check......done. Seriously, it was that easy. Tom Perkins followed up the whole time with a text how the process is going. Best service. If you want sell your car with no hassle, go with Caravan. Thanks for the best service Tom.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
My husband went in on a Thursday afternoon to look at a used Volvo that was advertised on their website. We really loved the car. By Friday afternoon, we were driving the car home! It was so easy. Mike gave us a more than fair deal on our trade in. They got us very low payments. We will always do business at Mike T's Auto Sales.
Basically made a deal over the phone, even my trade which needed a major repair. He encouraged me not to have the repair done and gave me the most of any other dealers for my trade! When i got there, over 90 miles away, there was no surprises! He knew where I needed to be with my payment and that is the payment that I received. Very friendly staff. The car was even better than I expected! This is a dealer that is truly there for the customer. If you are looking for a vehicle, give them a try!!
They had the high quality used car that I wanted. The price was right, and Marty Pistella made everything go smoothly as we closed the sale. No pressure at all. Very highly recommended.
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