We received excellent service from Metro Toyota May 29-30.
December 3, 2018
My 2011 Prius was making a noise, a grinding sound. Turns out to be rear wheel bearings, both the right and left. I appreciate the same day service; I called on Tuesday at 8:00 am and got the car in by 2:30, and a call from Scott in the service area. This is a pricey fix, but Scott did a nice job letting me know this was an $1,100 fix. He ordered the part by 4:00pm on May 29, and the car was fixed by 2:00 pm on May 30th. The bill came to $1068...nice to have a bad surprise! Thank you very much for fixing my daughter's car so quickly. I also appreciate the advise that the car is in "good shape" so worth making this fix on a vehicle with 136,000 miles. That was also helpful. Thank you.