I recently was a victim of car theft and needed a car in a hurry. The salesman, Jared, was very helpful in finding a vehicle that was both affordable and comfortable and had the features I needed. Ask for him if you come here 🤙🏾
Advisor, Nick, was great getting me in on a Saturday. I’m glad he could duplicate the problem. He also arranged a ride for me even though a shuttle doesn’t technically run on Saturdays. The car is under warranty so no issues with costs.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I wrote this email to Jerard Sweetwine today:
Hi Jerard -
You are awesome!
Thank you for all the attention to me and my Honda Accord these past couple of weeks! Your dedication, trust, commitment and service is well noted and admired!
Gratefully, Paul Binko
Brian was great to work with no pressure to buy, Told him what i wanted and he was great at making it happen, He wants me to call if any problems so that we are happy, Paper work was quick and painless, Love my new Yukon Denali,
I worked dirctly with Brian and he was very professional and willing to work with me to come to an agreeable price for a great pre-owned car. Brian was available at any time during the negotiation process and when it came time to pick up the car, it DID NOT disappoint!
The owner, Reza, is a likeable and honest person, not the norm for used car dealers. He had the car I wanted, at the price I was willing to pay, and he never used high pressure tactics. It was a pleasant and satisfying experience, and I recommend this dealership highly.
Reza is the absolute best! My previous car was a total loss due to a wreck. I arrived at A-1 Imports and Reza was happy to answer all of my questions about the vehicle I wanted and he was a pro at securing the financing for me in light of my situation with the previous vehicle still on my credit. Reza was patient and went through the terms of the additional warranty that I purchased. The car was already priced better than I had seen at other dealerships. The follow-up service was great. I am happy to tell my friends about A-1 Imports and that I had the absolute best experience ever when purchasing a car.
reza is a great down to earth person I personally seen him checking body lines to check for finder benders ex. He will work with you and if you don't see your car he will have it at his storage lot. I worked at NTB next door.
I know Mr. Reza since stone ages :) , Bought bunch of cars from him and never ever needed to think twice when I go there . Honest man , even if he figure out we get better options somewhere else , he let us know . Gush ... I don't know many car we bought here , 6 or 7 cars from him ... Anyway , you will be in good hand with Reza ... God bless you man and Happy new year ...
Ms. Deibler, was our sales person when we bought a new 2019 Hyundai Santa Fe. She was an amazing, professional, courteous amazing sales person to work with. I have bought several cars brand new and have never had such an enjoyable, painless experience as I had with Ms. Deibler purchasing this vehicle. We, my wife and I were waiting to be helped as othe sales reps passed us by, Ms. Diebler politely and kindly asked if she could help us and from that introduction took care of us every step of the way, through the car buying process, which can tend to be a tedious and daunting process. Ms. Deibler made the process very pleasaurable, not only pleasurable but pretty expediant. Most car sales I have experienced take about four hours, this took only two. Kudus to Ms. Deibler for her can do attitude and above and beyond unwavering comment to customer service. We couldnt be more thrilled with our purchase or buying experince at Fitzmall with Ms. Molly Deibler
Bought a used car from their loaner fleet. They had to fix some scratches and did the 182 point Acura certification inspection. The car was absolutely perfect. The buying process was completely painless and the negotiation went smoothly because I did my research online. I got a decent price for my trade and ended up paying what I wanted to. Omar was a fantastic sales person to work with!
I like the service attention front chevy chase Acura.
Star. To the end. Five star.
If I think to buy another car definitely have to be from chevy chase Acura....
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