Acura for Sale in Ledgewood, NJ

I typically hate the car buying experience because of the pressure and "additional costs" that seem to appear at the end. but this was one of the best experiences ever. Frankie, Pete and Michael were all fabulous. There was no pressure and Frankie worked with me through the process. Pete went over the features of the car in great detail and Michael had all of my paperwork ready when I got there. Everyone was a pleasure work with. I plan to be a customer for a long time! I love my new car!

Meghan was great to work with. The whole experience was a breeze. Would def go back for my next car. My daughter loves the car so much.

Just recently purchased a vehicle with Steve at Acura it Denville and he was extremely helpful and a pleasure to work with. The relaxed and friendly atmosphere at Acura of Denville made my first car purchase as smooth as possible.

Steve Victor provided me with my first car purchase and couldn???t be happier. Highly recommend working with Steve Victor as he made the process easy and enjoyable! Will work with anyone to find the best possible deal for them! Highly satisfied with this experience and thank Steve and the rest of the Acura team for helping out with anything I needed.

best dealership i ever deal, very nice professional including: Jordan sale person, Steven lusting VP, Frankie Florey GSM, Ian Reid sales MNGR and Michael Fazio business MNGR, I will recommended to my friends and family, thank you so much!

Henry was awesome. He made it easy and is a snazzy dresser.

Always a great experience dealing with salesmen at Wayne Acura. I just recently purchased an Acura RDX and I’m extremely excited about my new car! I especially would like to mention our salesman, Pedro Diaz, who is very friendly and extremely helpful. He often calls to see if we have any questions or concerns about my new car! He made sure we got everything you needed! I intend to stay with Wayne Acura in the future.

Always a great experience dealing with salesmen at Wayne Acura. We have now bought at least 12 Acuras over the years and have always been happy. We especially would like to mention our salesman, Dave, who is very friendly and extremely helpful. He often calls to see if we have any questions or concerns and even called to wish us well over the holidays. We intend to stay with Wayne Acura in the future.

My experience today at Open Road Acura of Wayne was a very pleasant experience. Pedro Diaz listened to my requests, considered my budget constraints, and was so very knowledgeable about the ILX. Thank you again Pedro for working out a lease deal that enabled me to drive an Acura for another three years. It was refreshing to interact with a salesman that was very soft spoken and well mannered.

We love our new RLX. This is our second RLX and our 5th car from open road Wayne. Our sales consultancy Dave Scattereggia is always helpful and knows what our wants and needs are. He is terrific! Service on our four previous cars was always done in a timely manner and we never encountered a problem I am sure there will be another Acura in our future

I had an incredible experience doing something that is usually very tedious and laborious. Nahel, my Sales Professional, and Scott, my finance guru, made the process seamless and I dare say, enjoyable! I highly recommend visiting them for your next car purchase. They will take the anxiety out of car buying!!!

Dave was a phenomenal salesman I will recommend him

This is my 4th Acura MDX with Rich and 8th with Spring Field Acura. I keep on coming back here for great service and good prices, especially due to very good people like Rich

??? Exceed Customer Service expectations! I had an extraordinary experience with Springfield Acura in purchasing my first company car. In the process, I had the pleasure of working with Luis, Bill and Greg (Finance). I never thought buying a car from the dealership could be so pleasant. I always hear horror stories but my experience was a dream come true. From the first time I spoke to Luis, I knew I made the right decision. He was always so reassuring and kept my mind at ease throughout process. Luis never failed to keep me posted. Luis and Bill really did the impossible to get me the specific car I wanted. It was challenging for them to get the car, but with their effort and determination they made it possible. Luis even worked on his days off. If that isn???t dedicate customer service, than I don???t know what is. When I arrived at the dealership, the vehicle I had talked about so eagerly was waiting to go home with me! Bill and Luis inspected every inch of the car before handing me the keys. They let me see the car in the mechanic area, this demonstrated trust and honor for me as a customer. As a first time buyer, I was treated above and beyond than expected. I was offered me a fair price considering the exclusiveness of my car. Bill explained how he arrived at his decision, and Luis showed me the technology in my new car. He was patient, thorough and compassionate. Greg (Finance) was equally patient with me in determining exact down payment and deal flow items, like payment, term, warranty etc. At this point, I was more than impressed, never once feeling like I was "being sold". Greg was honest and straight to the point. This was a very easy process. Where this team really earned my outstanding rating was after my purchase. Luis followed-up to make sure the car was exactly what I expected. I did not feel forgotten. Where they could have simply not called me or cared afterwards, they didn't. They truly do care about each customers that walks in the door. This is not only admirable, buy inspiring. Bill, Luis and Greg are the most honorable, easiest men I have ever transacted with. My boss and I will definitely send our future marketing employees to Springfield Acura without hesitation.

This was my first experience with Springfield Acura and I was pleased with it overall. Salesperson, Richard Passanati was very informative and helpful. I did not feel pressured. Pleasant experience leasing from them.

Bought Acura MDX Advanced Entertainment package.Very disappointed with the service ! Especially, with the service of sales agent. Had an issue with my number plate. I haven't received my number plate even after 5 days of temporary plate has been expired. Contacted the sales agent "Richard" few times, his response was very unprofessional. Event he didn't bother to answer my call and didn't reply my voice mail. During last conversation he told me "NOT TO CALL HIM ANYMORE". Of course, I had to call him. He was the sales person. He is responsible for all the customer request and needs. And he took the customer review card filled up in front of him almost forcefully to give him good rating, which is also unprofessional. Very unhappy with his service and will not recommend to take service from him.

Bought Acura MDX Advanced Entertainment package.Very disappointed with the service ! Especially, with the service of sales agent. Had an issue with my number plate. I haven't received my number plate even after 5 days of temporary plate has been expired. Contacted the sales agent "Richard" few times, his response was very unprofessional. Event he didn't bother to answer my call and didn't reply my voice mail. During last conversation he told me "NOT TO CALL HIM ANYMORE". Of course, I had to call him. He was the sales person. He is responsible for all the customer request and needs. And he took the customer review card filled up in front of him almost forcefully to give him good rating, which is also unprofessional. Very unhappy with his service and will not recommend to take service from him.

Rich Passananti did another great job. His demeanor and personality makes it so easy to buy or lease a car. Actually, everyone. At Springfield Acura make you feel at home.

What can I say, guys know their craft very well, and have a very good taste in cars, and are very helpful. I would definitely recommend this place to anyone who's looking for a great deals! 100% satisfaction! Thanks a lot!!!!