I emailed them with a question about a vehicle in stock and they responded very quickly with the info I requested. They were straight forward with the response and did not attempt to "sell" me on anything.
Purchased a Certified Audi A3 from Team Audi Volkswagen. Bobby Sosa was an excellent salesman. He was pleasant, informative and not pushy throughout the process including the negotiations for our trade-in and the A3 purchase price. I was pleased that Team Audi did NOT have an additional salesman jump in when it didn't look like the deal was going to happen right away. Bobby stayed on point and we were able to get the deal done.....not typical of my other car buying experiences.
I would definitely recommend Bobby and Team Audi!
Joe was great ! He kept in contact prior to our arrival. He had both vehicles I was interested in warming up when we arrived ( it was chilly out). Everyone was very friendly and helpful in making things go smoothly.
I LOVE my new Enclave
My wife and I were looking for a new vehicle but our credit wasnt the best ...In fact it was pretty bad actually..but we decided to check out car max.Im glad we did.Very nice selection of cars,great staff..My sales man Ken was a pleasure to work with.We got the car we wanted,in a price range that was fair..Even though our credit was low mine was a 585 wife's was a 615 we got the loan..ken worked hard for us and got the deal done.
Scheduled a Saturday appointment to have my vehicle serviced and I called the day before on Friday because I decided Friday worked better for my schedule. Nick received my call and told me to come right in. He reviewed my request, serviced the vehicle, updated the factory recalls and kept me updated on the process. Fixed some door trim by hand and just took care of my vehicle. He was proficient and professional and treated me like a superstar! Most importantly I felt like a valued customer and I felt like he appreciated my business.
My wife and I went to Muller Acura and we purchased a 2016 Acura TLX. It was a great buying experience! Mr. Muller himself got involved and gave us an awesome deal! Our salesman Larry Shotwell was awesome also, he made sure we were informed of the features of the vehicle and went over everything thoroughly. Mr. Steve the finance consultant was also a pleasure to work with . I would buy from this dealer again!
Found the car I wanted on Cars.com and sent them an email. Someone called me within 30 seconds of sending- no exaggerating. Joule, who I believe is in charge of inquiries online, was attentive, responsive and awesome to work with. We essentially got a price negotiated, trade in considered and appointment set up via email and text. All that was left to do was pop into the dealership, give our vehicles the once over and close the deal. Very easy, low pressure and positive experience.
My husband and I are seniors, we have been to a lot of dealerships in our lives. This is by far the best one ever. From our salesman (Bob Diepan), to the manager Paul Gottlinger, Mike Powell in service (I would like to adopt him), Amy Dance in customer service, and Mr. Muller, they are all so friendly and helpful. The service is also 5 star, we love getting the car washed every time we bring the MDX in for service, they go above and beyond. We moved about an hour away, but would not go anywhere else for service.
WOW, What a location and staff. Stopped in last Saturday during a big event that I didn't know about. It was crazy crowded and I just wanted to test drive a car. Nice guy brought be around to the RDX I was looking for and we drove it. I was happy and left until today I returned to pick up my new Acura. Nice people and great deal overall. Thank you
Muller Acura of Merrillville, we rate as a five star oriented service and car dealership. The staff treat you like family they all greet you by name, since they opened all of our cars our service here..! We are convince we found the best car and service dealership in Indiana and Illinois. See for yourself give them a try, Love all you guys at muller Acura of Merrillville"
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