Used Acura for Sale in Richmond, IN

Justin spent 3 hours with me today looking at 4 models of VWs. He took the time to get to know my needs and find the best fit vehicle. He also knows not only about VWs but how they compare to other cars in the market. He also has some pretty impressive friends, but that's another story. If you are in the market for a VW please ask for Justin. He will treat you with respect and empathy both not always found in the car buying experience.

Overall the vehicle has been good except that I have had to have towed in twice. The dealer in MN tested the electrical system and the battery and told me they put in a different battery. After the car had to be towed in the 2nd time I found out they had not replaced the battery and they did the 2nd time and have not had a problem since.

Had an unscheduled stop while returning to Mi from Fl due to major transmission problems. Jodi (female) assisted my long time friend and I in find safe accommodations. Dave Mathewson was very patient and helpful conveying via the phone diagnosis to my husband (we arrived at the dealership minutes before they were to close) Rented a vehicle for a local agency, Casey was extremely helpful in transferring contents from Enclave to rental (We had the back end filled with stuff). Staff could not have been more helpful in this situation!! Thanks guys!!

This car has all the whistles and bells that I’m still learning how to use but I enjoy it and my wife is very happy with it.

I really appreciate the people & the work they do on my 13 year old van at Twins service department, it doesn't run like an older van. The let me know what's going on when I bring in for repairs, they tell me the truth about the repairs & give me options on the priorities of the repairs, they don't talk down to me, since I'm a female & answer any questions that I have & don't make me feel like a dumb female. The amount for repairs are competitive with other vehicle repair shops. Oh, they have a female service adviser who's pretty cool, the cashier, service manager are so down to earth. There is a family like atmosphere when ever I go there, which make me feel comfortable while waiting. I would recommend getting repairs done at Twins Buick.

I very happy with this car. I don't have the same complaints as other owners, but feel the car is comfortable enough for a low-end luxury car. The only problem is of my own making; I paid a little too much for this car, and should have done more homework before shopping for one. Since I drive less than 3,000 per year, I'm hoping this will be my last car. The 2006 Acura TL I had dropped the transmission, so I sold it to the repair shop owner. It would have cost $4,000 to replace the transmission on a $7,000 car.

I know of no one who enjoys the car buying experience, myself included, but this was a different experience all together. I had the good fortune of meeting Frank about 4 weeks prior when we were looking for a Ram 2500. We took the information he provided and continued on with our research finally deciding that we didn???t really need that much truck. Fast forward to this last Wednesday when I stopped by to see about the new 2019 Ram 1500 that I had been watching reviews on. I found Frank walking to his own Ram 1500 and reintroduced myself. After we caught up a bit, I laid out exactly what I was looking for in a new truck. I figured since this is a large purchase, I???ll outfit it with ALL the features that I (my bride) could ever expect. He looked on his lot, then on other dealers lots and we finally came up with exactly what we wanted. He was able to research and offer every rebate or incentive available. Who knew there was an incentive for owning a farm or purchasing a certain brand of tractor in the past? We ended up getting the best price and I gave 4 other dealerships a shot at it. Came back on Friday to sign the paperwork and finish up. Frank will say he???s not a salesman, of course he is that???s how he makes a living, he???s simply the most pleasant type of salesman I???ve ever experienced while buying a car. No pressure and very helpful.

Liked my 2016. Bought the 2018. Didn't want a 4 cylinder 2019 ! Like the performance and economy of turbo less V6. Owned 2 Honda CRVs. Nice cars except for the 4 cylinder engines.

I previously worked with Adam and had a good experience but left somwhat unhappy but Raul and his GSM reached out and made things right. I'd do business anytime with McGrath Acura of libertyville

Car is solid and runs very smooth. A very comfortable vehicle. Thank you !!! Hoping it turns out to be a car with minimal issues.

Their team is great! I actually enjoy buying my car from them. Randy Mock is a good car salesman and treated me very well. He had to work hard to find the car I wanted. It was not easy. When I stop in for service at your shop, I always go over and say Hi to Randy! I enjoy talking with him. The main reason I buy cars from Classic Cadillac - (This is my second) is because of their service center and 'Big Chad'. He does a great job and is a huge asset for the dealership. Big Chad has always treated me very professionally and has always done right by me and my car. He is a good person and the main reason I buy from Classic Cadillac. Even though I only know him through the short amount of time I spend at their service center to drop off and pick up my car, I can say that I trust him. That is key for me or I assume anyone when bringing your car in for service. Donald O. Nicholson

looking for a car to make road trips in retirement. Wanted a car that handled well, had a good safety rating and offered come comfort and luxury. Test drive a numeric cars and the MDX was our top choice

At first I was skeptical about going to the dealership alone. My fiance was at work so I had no other choice. I scheduled an appointment online. I arrived at the dealership and was greeted by the receptionist, I told her I was there to see Charles Wilson. Mr. Wilson came out and instantly told me that Chris Pugh would be assisting me. He was very polite. He asked if I would like to test drive the vehicle. He made me feel very comfortable as if we???d already met. I test drove it, walked around it and looked down at the rims. Lol! I instantly noticed that it wasn???t the vehicle that I requested online. Red flags popped up in my head. I???m like oh lord they???re trying to trick me. He instantly went to get the one I wanted. He apologized. I test drove it and loved it. Mr. Pugh is a great salesman. He was professional and made sure I understood and was knowledgeable about every detail regarding my MDX! He was patient and very kind. I had never been to a dealership before b/c we???ve always bought cash cars. I will definitely be back once my fiance decide what type of vehicle he wants. If you ever go to Nalley Acura in Marietta, Ga please ask for Mr. Pugh. I actually went back the next day to ask a few questions. He literally sat in the vehicle with me for almost an hour to make sure everything was perfectly fine. It was like an Acura MDX class 101! My first experience was absolutely the best experience. I???ll be referring anyone who???s inquiring about a new or used vehicle to Mr. Pugh at Nalley Acura in Marietta, Ga. You can tell that he loves doing his job & that's great. The finance manager Mr. Jefferson was very amazing also. Very informative.

This car is just perfect for me!It is both beautiful inside and outside, and easy for me to throw my bike and workout gear in the trunk area. I hope to use this car for a long time!

My daughter and I came into the Koons Tysons Toyota dealership on a Saturday afternoon and were warmly greeted by George Husary. His kind personality made us feel immediately comfortable. George listened and paid close attention to every detail I wanted in a new vehicle. He spent quality time with us and did not push or rush me. Despite another dealership having the car I wanted, George was not offended in the least and continued to work hard at trying to find me the exact same car through Koons and for a better price. George is a very patient and accommodating car salesman and I highly recommend him to anyone ready to find their perfect new vehicle. He will go above and beyond to find you what you want for the best deal and he won’t give up until he has exhausted every possibility!!!��⭐️⭐️⭐️⭐️⭐️

I have driven cars and big trucks for 30 years, 17 mdx top of the line has the worst ride. I want to turn this back in , for my 04 grand caravan or 87 sentra. It’s AC and seats are great. This is the first car that has ever made me seasick with bouncing and pitching. I drove others, they were not this bad. Will go to the third dealer to see if they can fix. Also, the single reason I won’t buy an acura??? Unless bought at that dealer, the dealer staff does not want to help even if you have a $ 60 k mdx and got service their. Lexus has staff specifically to help with whom you can appt or just walk in. Why has Honda allowed this in Acura ??? I want to support Honda and Acura, but if I need a little help, their dealers should spend a little time

When I saw the videos of the new 2019 RAM come out I knew I had to wait for these to come out as opposed to getting a 2018 off the lot. After searching various dealers when the 2019's just started to arrive I could not find the truck with all the options I wanted. I didn't want to buy a 60k+ truck and not have it perfect. Due to that I decided to place my first Factory Order for a car and build it to the exact specs I wanted. I was connected to the sales team at Ourisman in Clarksville, MD and I could not be happier with the end result. I live in Northern VA and the drive for me was about 80 miles but it was worth every bit of my time. I placed the order for my truck on Saturday 4/28 and it came in 7 weeks later on 6/16 when I picked it up. Through the entire process I was helped my Matt Moon in sales. Matt was super responsive with my all my questions while I was waiting on the truck and let me know the day it made it to the dealer. Matt made for a very pleasant buying experience and I would recommend anyone to him. My entire purchase was a NO NONSENSE process and it was an amazing experience. My sales price on the truck and trade in on my car were all agreed to when I placed the order back in April. There was no discussion of price when the truck came in and I actually got the truck for EVEN LESS since I could take advantage of a new rebate that I could not use before. I really got an amazing price on this truck. If you are in the market for a new truck there is nothing better on the road than these 2019 RAM's. You just have to test drive one to know how great they really are. The interior in the high end trims like the Limited I purchased are just jaw dropping gorgeous. Do yourself a favor and go check one out at Ourisman in Clarksville, MD and ask for Matt. He will be sure to take care of your every need! ~Ryan Y

The leg room in the back seat is amazing! The trunk is a good size! It is AWD which is amazing for the winter! The electronics that come standard are impeccable!

Crooked DEALER !!! STAY AWAY !!! GO SOMEPLACE ELSE !!! "The Epitome of a BAD USED CAR LOT" I purchased a 2017 Chevrolet Corvette on March 17, 2018. During the vehicle walk around, I noticed several imperfections that I pointed out to them. They (Rozell Thorne) said that they would take care of these and not to worry. All LIES!! After I got the car home, while on my knees polishing the tail pipes, I noticed that the bumper had more damage than you could see from a normal walk-around. The car had been rear ended. You could see the license plate imprints from the impact. I called Rozell to schedule an appointment to bring the car in and he did not return my calls. He finally answered the phone eight days later. Mind you, their return policy is a seven day return no questions asked. Hence, he answered my call on the following Monday. I took the car back and left it for repair. When they called me to come pick up my car the rear bumper was still not repaired. They said that they were not going to repair the bumper because it cost too much money and that they were not going to put any more money in the repair. I ask the sale manager Guy Lewis if there was someone else to talk to. He again said to talk to Rozell Thorne. I went online and found Cindy Grants number in another BBB review and I called her. She pretended to be able to resolve my issue but failed. I also talked to Cornell Cancy, a supposedly higher manage who would resolve the repair and he neglected to take my calls or return calls too. When I did reach him, he gave me another manger named Ali Uddin. But, Cornell gave me the wrong number. I called Cindy back and she gave me Ali's correct number. When I talked to Ali Uddin, he would not fix my car and stated that Easterns do not fix or repair cosmetic issues. Ironically, I took my car to Ourisman's Chevrolet for a repair estimate. After they inspected the car, the entire bumper had to be replaced. The repair cost me $2785. I would never recommend, refer or suggest that anyone in the market for a vehicle, shop at any of the Easterns Automotive Group locations. The management is real nice when they are taking your money, but totally unprofessional when you have an issue. I believe Easterns knew the car had been rear ended. They also knew how much it would cost to repair the car. They claim to sell the best used cars, that is very untrue. Easterns really owe me $2785 for the repair. Plus losses. Great experience! No hassles! Straight and to the point business action! Friendly and nice staff. They were really great with answering all of my questions and made me a great deal!

Great spacing and amenities inside. Disappointed with gas mileage and the fact that parking sensors are not standard with the tech package. Great third row spacing.

Our sales associate, Danny Orbe, was patient, thorough, and listened carefully, to what we were looking for. I was impressed by his professionalism and knowledge of the GMC.

This vehicle is very safe to drive in. It’s smooth, and spacious. I would recommend this car to anyone. I like that it has memory seating so I don’t have to keep adjusting myself when I come in and out of the car. Lots of compartments in the vehicle. Trunk has lots of room for your things

Shopped for my daughter's first at Auto Lenders, due to the great experience I had purchasing my car earlier in the year. It was great to see Kevin when we arrived, as he assisted me before. Kevin was very helpful with our selection, and was there through the final process of the vehicle delivery. Everyone we encountered really seemed to enjoy what they do at Auto Lenders... selling quality vehicles through great customer service !

This is a great car , very nice with the styling performance is pretty good with the 6 in it and also gas miles are not bad

Came in to test drive and was treated very fairly by the sales stuff...also had a good selection of cars to choose from. I would recommend this dealer.

I’ve had a few Acuras, some purchased and some leased. This one is a lease and I plan on keeping it. It is gorgeous and roomy. It has great features, but most important, it has the reliability I depend on. I love this car.

Salesman tried hard to find us a nice used vehicle within our price range.

Is a very good looking car with seven sitting and most important is all wheel drive that a big plus because needed that in winter time

A luxury car with all the goodies for a reasonable price. Comfortable, well appointed, economical to drive, classic styling, plenty zip on highway. Highly under rated car.

We purchased a new RDX at the end of the Quarter. The dealership was quite busy, but we had the good fortune to be introduced to Randall Mathews as our sales person. He is clearly well informed and among the most personable sales professionals we have worked with in the auto industry. His knowledge of Acura of Boston's complete inventory and of the RDX in particular was impressive. After a thorough test drive, Randall showed great patience, had useful advice, and a wonderfully non-aggressive demeanor as we sorted out colors and option packages. Once we had agreed on a price, we discovered that we did not have enough time to complete the process. Randall volunteered to come in the following morning (which we later learned was his scheduled day off) to wrap things up. When we arrived at 8:30 he had the car all ready, including the added options. He did a great job setting up and familiarizing me with all of the electronics. I think I know more about the functionality of this new RDX after his tutorial, than I knew about the Acura TL that I had just traded in after several years of very satisfied ownership. He is a great ambassador for Acura and any dealership or Customer would benefit by his professional customer service. As we were driving off the lot in our beautiful new RDX, I noticed in the rear view mirror, Randall running to catch us. I had left my FastLane transponder in the turned in vehicle... Randall's sales manager, Curtis Hamilton, was also terrific to work with.

I love my Acura. It is both luxurious and fun to drive. I feel safe and professional behind the seat of my new 2019 Acura TLX. I love the dark leather interior and white exterior combination, I am really happy with the performance and look of this car!

My wife and I started our car search with a disappointing purchase attempt at Mile High Acura (recommended by Costco, but no negotiated 2019 RDX prices with the Costco Auto Buying Program). Mile High could not deliver, in a timely fashion, an RDX in the color (blue) and configuration (Tech Package) I requested. They had me deposit $1,000, to demonstrate my earnestness in purchasing a vehicle, for a vehicle that may be delivered in a couple of weeks or no later than a month from the date of my deposit. That night I found online two RDX vehicles exactly in the desired color and configuration at Courtesy Acura. I attempted to get Mile High to trade for the vehicle, which is a customary practice among dealers everywhere, but apparently due to some past conflicts, Courtesy does not trade vehicles with Mile High. Mile High, earlier, told my wife and I that the blue color vehicle I wanted was not available anywhere in the five state regional area and the manufacturer currently isn't taking orders for that color and configuration (Tech Package) combination. That was a "strait-to-my-face" lie. I believe they wanted to get me to change color and/or configuration to go with something they might have on the lot. I cancelled my deposit within three days (allowed by Colorado laws) with Mile High Acura after finding the car I wanted at Courtesy. Courtesy Acura matched my price and delivered the vehicle two days later. Gizette (GeGe) the sales person was very knowledgeable and professional and a pleasure to work with. I highly recommend Courtesy Acura if you are interested in an Acura vehicle. The management, sales staff, and technicians, in my experience, are first rate.

First SUV I’ve owned and live it. Comfortable interior and great ride. Size is perfect for what I need. Handles well in the snow. Have always had FWD and now the AWD makes a huge difference.

Our 2003 Jeep Liberty started to experience intermittent electrical problems. We feared that these would be difficult to diagnose and costly to repair. The silver service team listened to our concerns and were able to efficiently solve these issues within our budget. Our great old car is once again a reliable partner thanks to a quality dealer.

After using a 2011 mdx, was ready for the 2015. It did not disappoint. I would recommend it if your looking for a 3 row suv that's luxurious and reliable.

My car radio/CD player stopped working on my 2003 Acura 3.2TL-S, so I went to the Acura Dealer. I was pleased there wasn't a charge to check the radio. They referred me to a car stereo company. The factory-installed car stereo lasted nearly 13 years, so I guess I can't complain. I appreciated the prompt, friendly service from my consultant! Great job.

I did my research, test drove several models, and even talked to several mechanics. Knowing the type of car and price range I wanted the decision was easy! Acura, rex all the way!! Acura- respected brand, dependable, affordable RDX- stylish, luxurious, and sporty midsize SUV I could not be happier with my decision, and after added the extended warrenty, I am confident I will enjoy a long relationship with my 2016 rdx!

This is our 3rd MDX, but we enjoyed this purchase process the best! Artur and Kao were very knowledgeable about car features, answered all our questions (whether in person or over text) and were super easy to work with. We also appreciated their style of not being too pushy for the close. Once we decided we wanted the car, the process of negotiating the right price, trade in value, financing options and accessories was very easy and straightforward. We really appreciated Chris' flexibility in making sure we left happy! We had to some back to the dealership to install/pick up some accessories. Terry was great in ensuring we had a loaner available, service was quick and our car was delivered as promised with new wash and tank of gas! When picking up our car, I noticed a sign hanging over the service counter: "Don't deliver a product, deliver an experience". Hopkins Acura did exactly that and we'll be recommending them to others when admiring our new car.

Good power and that’s basically the only thing this car has to offer. I had 2015 Pilot before, thinking that going to MDX was an upgrade. In reality not so much. Interior is cramped. No window opening in the back tailgate. Not much storage in it vs Pilot. Bunch of electric issues. I work in IT for a living but I tell you this car has too many buttons in console. Turning on AC is like launching space rocket. Overall bad interior design all together. Another issue is sluggish transmission. In a parking lot or a mall going to reverse and forward just drive you crazy. For the money this car cost, there are better options out there.