Dream Team = Sales, Eric Felder. Service, Steve. Finance, Tony. I have bought 3 cars from here in less than a year. Crazy...I know. Two certified pre-owned S60 and one new XC90. All my future car purchases will go through these fellas. I will not do business with anyone else. They work great together and they get the job done quick and efficiently. Any mistakes that occur they own up to them and handle immediately. Best car buying experience ever.
Todd Kessler is a top notch salesman and made my leasing experience at Galpin for my 2018 Lincoln MKZ a pleasure. I was originally concerned about negotiating long distance by phone and email (Las Vegas to Van Nuys) but my concerns never materialized. The process went better than others I had had done face to face for prior cars. I was treated respectfully and courteously at all times and I felt comfortable from the very beginning. I was not just "another statistic". I felt like I was a valued customer and I thank Todd and all the others that were involved in my lease for creating that feeling.
I recently purchased a 2017 Lincoln Mkz for an astounding price!!! I'm blown away. I walked into the Galpin Dealership with the intentions of buying another Mazda 6. However the sales manager Jeremy convinced me to buy a Mkz. One of the best choices I've made thus ! far!! My salesman Justin Permijo was very helpful! We test drove a few cars and he also guided me through the purchasing process. He also showed me a lot of the features on my car before I drove off the lot. If you ever need a salesman that's professional, yet comedic at the same time, then Justin is your guy!!!
After months of looking for vehicles I had finally found what I was looking for, the Lincoln MKZ. I wanted something luxurious and classy, but didn't want to be in the same type of vehicle that every other person in Los Angeles is in. I went to the Galpin Lincoln early Saturday and was greeted by Justin Permijo. He showed me every Lincoln MKZ on the lot to find the right color of exterior and interior I was looking for. I found this really sweet champagne Lincoln with coffee brown leather interior, it stood out and I want it bad. We took it for a test drive and I was hooked. Justin was really cool, personable and very professional. He helped me find exactly what I was looking for and at a price I can afford. So I signed the dotted line and took home my 2017 Lincoln MKZ, like a boss! I will definitely be sending my friends to Justin when they're shopping for a new ride.
I have one of my best buying experiences ever buying at Galpin Premier. I found a terrific deal on a nearly new 2015 Audi Q7. My salesmen Justin Permijo was top notch. He provided excellent customer service and was really helpful the whole entire way through the process. He/they really made things as easy as possible. Ask for Justin if you come in there to buy. He will not disappoint. We drove all the way from Temecula for this great deal. Hope to buy there again next time we are ready.
I have been looking for a specific Jaguar for over a year, After looking on Cars.com I requested more information. I received a call back from two people within 30 mins. I made an appointment with Ernesto to make the trek down to L.A. the same day after work. Ernesto was terrific from beginning to end. Because they had just received the trade in, there were no pictures listed on the car. Ernesto was nice enough to text me pictures of the interior and exterior. He indicated there were already a number of people interested in the car because of the excellent condition and low miles, one was also on the way from out of town. I arrived two hours later and there was in fact a gentleman looking at the car, he arrived just mins before me. Luckily he moved on! The car was in the condition as described online and by Ernesto, which was mint. Jeremy in Financing was extremely helpful, and took care of all the necessary paperwork and transfer documents for the DMV. After leaving the dealership I realized I had forgotten a few items in my old car, Ernesto mailed them to me the next day. Overall, it was a very positive experience, the communication was excellent. I will recommend Ernesto and Galpin to family and friends who are in the market for a car.
I recently purchased a new 2016 Jaguar XJL from Galpin Jaguar. It was my second Jag purchase from Galpin and it couldn't have been smoother. Sales Advisor Eric Felder was top notch and guided me through the entire process flawlessly from selection through delivery. I got a fantastic deal and paperwork was about as easy as it could be. I love the car and Eric has been fantastic checking in with me to see how everything is going. He went above and beyond to the point of dropping some paperwork off at my home!!! Thank you Eric and Galpin for another great experience!
Todd Kessler.toik care of my every need. He has a professional approach with excellent product knowledge. He is quite familiar with the overseas purchase option if that is being considered. Very accommodating - drove to my house 90:00 away to bring paperwork to consummate the purchase. He is the opposite of a high pressure salesperson - made sure I was aware of all the options along the way but I never felt pushed. I wil.dedintely recommend him to others. In fact, I already have.
My husband and I bought our very first car together at Galpin. I was really hesitant because we both have never purchased a brand new vehicle from a dealership before. We had the pleasure of meeting Ivan Merino and Justin Permijo at the dealership and both of these gentlemen welcomed us warmly. Upon arrival we were taken to a licensed Starbucks that was on site and our entire order was complimentary. Mr. Permijo told us about the different cars that were new and offered to let us take whatever we wanted for a test drive without any hesitation. We were escorted to a lot were we picked the car we wanted to take for a ride. We instantly fell in love with the 2017 Lincoln MKZ. We knew after taking the car for a spin that we wanted to move forward with one of the biggest purchases we ever made together. Justin and Ivan made the purchasing process so easy ??? this was truly a one of a kind experience for us. We cannot thank both of these men enough for all of their help and outstanding customer service. I know when we are ready to purchase another car that we will definitely be back to see them personally.
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