Service emergency away from home
November 6, 2018
A friend was driving our Q7 to MA from FL with our dog, and the last day of the trip in Newark -Elkton the car wouldn't start. That was at 6:30 am. He called Audi roadside assist and he was at the Wilmington dealership by 8:30. Although the service department was booked solid that day our service associate went the extra mile to get the car in right away. They replaced the battery, road tested it, did an inspection, washed the car and he was on his way by 11:00 which got him and our dog back to MA before dark. Truly exceptional. We are all very appreciative.