Used 2020 Audi A6 for Sale in Roswell, GA

Not sure why I can't change my previous review directly, but I will update wit a new one. I was contacted by the Service Director and we re-scheduled my service for today. Everything was flawless, was impressed with the efficiency and professionalism of my service advisor, Justin Holt. If this dealership keeps this high standard of service, they might become one of the best in North Dallas. Thank you, guys!

Jacob Jay, you???re a xxxx of a guy. I was on the phone with him and 2 hours later I am driving out a brand new 2018 Audi Q5 Premium Plus. Mr. Jacob is straight shooter just like Myself. No running around (thank you rockville Audi), No weird numbers (thank you Rockville Audi) No forcing me to drop $7,500 to reach my monthly payment goal (thank you Rockville Audi). You gave a straing forward numbers and I told you that I have an eletronic check with an specific amount. YOU MADE IT HAPPEN! No BS, NO shenanigans, cut to the chase! That???s what I???m talk???n about! Keep up the great work and HAPPY HOLIDAYS TO ALL THE CREW OF BETHESDA AUDI!

Best car buying experience ever! My husband Joseph arrived earlier than expected yesterday at Audi Dealership only to be warmly welcomed by the new General Manager Jeff Spilsbury (who has just started two days ago). Jeff immediately gave me the privilege of working with a true professional salesman Howard Rabkin. Not only did they give us top dollar for our trade , they also gave us a great deal our new 2014 Mercedes Benz ML 350. They had a great selection of pre owned used vehicles on their front line of their used car lot.I also must give special thanks to Cameron the product specialist who on this hot 100 degree day help me set up my new vehicle,as well as clean out my trade in.I would also like to give a shout out to the Service Department Manager John Lynch for pulling off a last minute request on my end of fresh oil change(which the dealership gave me as a thank you present) John the Finance Manager worked very hard to give us the best rate possible and and he lets us go to the mall shopping while he was preparing our paperwork and called us when it was our turn to finalize the deal so we literally done in less than 15 minutes.THIS IS WHAT I CALL FIRST CLASS SERVICE FROM EVERY DEPARTMENT!!!!!!!! We would gladly recommend anyone looking for a New or Used Car to go to Audi of Eatontown first. Despina & Joseph Otranto

Jeff Spilsbury is the man. In all my years of car buying I've never had a GM who took the time out of his busy day to talk to me about MY needs. He showed empathy and a willingness to do his best for the customer. I highly recommend that you meet him if you get to Audi of Eatontown. The new building is on fleek.

Purchased a lightly used mini from this dealer. I was very happy with the buying experience and Carol Ardolino did an amazing job making the deal happen over the phone and via email. Thanks again!

Ahres did and excellent job handling the service needs for my 2016 Audi A7. He was courteous, professional and respectful. The process was smooth and I can???t tell you how much I appreciate the excellent quality service. He was able to help me clearly explain the issues, resolve them and keep the process simple. This level of service goes a long way in future purchases and service needs. Having someone I can trust who is capable and experienced in handling these issues gives me peace of mind when purchasing and Audi. Not all dealers are like this and Ahres by far was the best service advisor I???ve had with any car. It makes a difference when deciding on my next vehicle! He was very efficient and John the other advisor was also there to help make the process smooth like arranging for the rental car even though he didn???t have to (some advisors just sit in there chair and stare into space when they aren???t busy with their own customer). These guys are awesome, thank you again!

Matt and the team at Audi of Palo Alto went above and beyond my expectations. i arrived after their service center was closed via a tow truck at 6:30pm. I am not an exisitng customer yet Matt gave me one of their 2018 Audi A4 courtesy cars for my long drive home to Mill Valley. After we discovered they discovered the irreparable damage to the engine of my Audi A6. Matt did not pressure on me and together we filed a succesful claim with Audi of North America as the faulty fuel injector that caused all the sequential damage was under warranty . The result : a brand new engine courtesy of Audi and Matt did not even charge me for the courtesy vehicle I had over two weeks. I know where I will be going to purchase my next Audi!

The BEST Audi dealer! Unbelievable service, friendly staff and I got a WSJ while I waited. Couldn't recommend more highly!

Interior makes so much noise wen u driving and after 3000 mile is not fast how Used to be wen i processed this car atc..

Riaz and the whole crew has been excellent in helping my wife and I with all problems and they are very courteious.i would recommend the dealership to anyone.

This is a beautiful car, very smooth to drive with lots of horsepower. It takes a bit to get used to all the features. I like the fact that it shuts off when at a complete stop due to energy saving.

I did my homework, looked at lots of options (Volvo XC60, Mercedes GLC300, etc.) and decided that the Audi Q5 was the way to go. Feature to price ratio falls in the middle between the Volvo and Mercedes, but the Audi made my heart flutter more than the other two. So I did my homework and studied packages and features to figure out what I really wanted this vehicle to have. Then I went through Costco and Sams Club pricing to see what kind of deal I could get. Costco referred me to another Audi dealer that I won't name--let's just say they are SOUTH of Atlanta. I drove all the way down from Forsyth County because they promised to same me money and offer some great services, but their deal was less than stellar. They knew my budget, did not offer much of a discount even with the Costco affiliation, and wanted to tack on extras such as $200 for nitrogen in the tires! I kind of ended up back at the drawing board and tried the Sams Club angle instead. They were looser in the dealer referral process than Costco, so through a couple of initial contacts, I ended up working with Ryan Asmer at Audi of Atlanta. Not only did he give me the Sams Club discount, he ended up knocking twice that again off the list price of a better vehicle. So I got a Q5 Prestige at a price lower than a Premium Plus at the other dealership! Everyone I dealt with at Audi of Atlanta was helpful and nice, and made the buying process as smooth and efficient as possible. I look forward to dealing with their Service department and a long relationship.

Audi did it right with the redesign of the A6 for 2019. The design is superior , the performance is awesome and technology and safety features are through the roof. Only disappointment was the lack of space for glasses and added room on the column. Love the car....

After more than 3 months of searching for the perfect replacement for my 2016 Nissan (I searched and test drove everything from Land Cruisers, RR Evoques, GS470s, 530XI wagons, Mazda CX-5, etc) I kept finding myself trying to find a nice, clean Audi wagon. While there were a few with limited service histories within 1-2 hour drives of me, I stumbled upon 3 really nice A3s at Audi Atlanta and sent them a web inquiry. While most dealerships take hours, days and even (for some really bad ones) weeks to get back with me, Travis Shapira gave me a call within 3 minutes of asking for more information. They agreed to give me a reasonable trade allowance on my vehicle, which sealed the deal for me taking the 6 hour drive to see them. Travis stayed in constant communication with me during my travels to Atlanta, and even stayed more than 1.5 hours later than published dealership hours to ensure that I was able to drive as many cars as I wanted to. He was exceptionally educated on all aspects of each and every vehicle and was educational without being pushy. I ended up finding a vehicle that I thought would fit my situation well, and he stayed in contact with me for the next day while I did additional research on the vehicle and made my decision to purchase. At no time did he treat me like "just another buyer," - his level of professionalism and passion for the brand and the products were exceptional. One of the best dealer experiences I have ever had. The finance team was also great. They were fun, easy going, and willing to offer all products and packages and were never hesitant to remove a product when I declined. If you live with 15 hours of Audi Atlanta, and are in the market for a new or used Audi product, Jim Ellis Audi is the only place you need to go. You will not be disappointed.

The ride remains the key decision maker for me. I've tried other high end cars but came back to Audi for its comfortable ride and ability to quickly accelerate for passing or entering expressways. Always feels like I'm driving a well-made car and not a computer on wheels.

Much better experience this time compared to a prior service. The problem was identified and fixed- Do need to update a client once a day either by email/txt/ph call - overall a good experience and I have more confidence in approaching them again for any more service repairs down the line if needed.

This car has everything you need. Loaded with technology, touch screens everywhere. The performance on the road is better that anything you could hope for

Jim Ellis??? Audi Dealership in Atlanta is by far the most professional and courteous that I have ever had the pleasure of doing business. It started with my initial purchase of an Audi 2008 A4 and the wonderful service that I received over the years. Even though I do no drive very many miles (my ???08 had 42k), I bought a new 2018 A4 Prestige A4 SLine, because 8 knew I would continue to receive such wonderful service for the next 10 years!!

Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.

Visiting Audi Atlanta was a wonderful experience coming from a history owning of Mercedes and Toyota cars. I did not believe I would have walked out of there buying a 2016 Audi Q3 Quattro the same day as test driving it but my boyfriend was right, I absolutely loved it! I test drove other cars while there but the Q3 was perfect for me. Davian Quinn and Michael Gerbick were so helpful and considerate and really made it a memorable experience. Furthermore, they have both continued to amaze: from assisting my boyfriend and I with putting on roof racks to repairing minor defects on the car at no charge. I am more than grateful and humbled to have had such kind, attentive customer service.

If you are looking for an Audi and your lucky enough to find one at Audi Atlanta, do yourself a favor and ask specifically for Maria Gresham. I was lucky enough to find my Audi at Audi Atlanta and called on a Saturday to find out more about the car. Maria Gresham was my Audi Brand Specialist and FaceTime me that morning showing me the car both inside and out. She emailed me service records as well as the window sticker and Carfax report. I realized I wanted the car and initiated the process of placing a deposit. Maria was there every step of the way helping me with the finance team. Living in Colorado I would need to book a flight to Atlanta to drive the car back. I booked a flight the next day that was to leave for Atlanta at 5:30pm but was delayed until 12:15am. After trying to find a hotel, Maria surprised me with a reservation at the Ritz Carlton!!! Maria would text me and check in on how I was doing during the 7 hour wait for my flight. She was totally there for me. The dealership was closed the next day but Maria offered to pick me up the next day from the hotel with paperwork for me to sign and deliver the car!!! I didn't arrive in Atlanta until 5:20am. The hotel gave me a late checkout and I slept for a few hours and then called Maria who picked me up as promised. She was very professional in person and detail oriented. She had me drive the car and take the time to look it over. She made a point to remind me to secure my insurance before traveling back to Colorado. She had all the documents ready for me to sign and ALL of the keys to the car in a lovely red Audi box. She made a point to print out my insurance cards for me so I would have them for the long drive back. She reminded me to take images of the bill of sale and other documents I signed for reference. After all was said and done she help me find a superfood green protein drink nearby. I share this long review because of Maria Gresham's astute mindfulness and her exceptional capacity to take care of an out of state customer. She made a point to make me feel heard and respected as a customer. She took customer service to a whole new level and accommodated me above and beyond. This is coming from a person who worked for Nordstrom for 8 years and has been steeped in the art of customer service. Ohh and did I mention this was for a used Audi that was under $20,000. AND she still treated me like I was purchasing a $160,000 Audi.

???Love this dealership -purchased car from George there. Took no time to get this appt. Maybe 5 mins max. Was welcomed by not one but TWO service reps who used technology to get me in the system. Service work completed fabulously! YES! I inadvertently left my house keys in my loaner and didn't discover this until 8:35 p.m. My wonderful service rep - Joey Davis - went above and beyond and came to the dealership and helped me!!! I was able to sleep in my own bed that night! Took him til 10:30 p.m. - on a work day - to help me! Night guard helped, too.???

Jim Ellis Audi Service Center is the absolute Gold Standard in customer service. From the moment you pull your vehicle into the service bay you feel completely vindicated for having purchased your vehicle from Jim Ellis. Every SINGLE staff member you encounter greets you courteously and is extremely professional, knowledgeable and responsive. All of your questions are answered; your creature comforts are attended to while your vehicle is being serviced, and most importantly your vehicle serviced professionally and returned to you in darn near factory condition. I???ve been buying cars for more than forty (40) years ... I will never buy from another dealership than Jim Ellis

Since I buy everything online, and I needed a new car I thought I would give it a shot. Boy was I impressed. From financentondeliveryntomcondition of car... Everything was simply easy. !