Jacob was very professional throughout the entire process. We worked out most of the details via email and just showed up to sign the paperwork. Jacob was very knowledgeable with all the technology inside the car, and he took the time to explain everything during the test-drive, as well as after the purchase. Our car had a scratch and he took ownership to get it 'take care of.'
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Courteous and accommodating. I told them of the vehicle i was interested in and the price i could afford. They found the vehicle with the package i could afford, and just a few hours later, we had a done deal. My next vehicle will be from Hardin.
3 weeks later i ran into a minor paperwork issue and Paul was able to get me brand-new dealer paperwork without a hassle. Above and beyond after the deal was done. I recommend him to everyone who asks about my new truck.
I went to go check out a car at this dealership the other day and there was nobody to help me out or even greet me. I had a few questions but I figured the business was occupied with bigger and better things to do than help a prospective customer. Oh well :)
Purchasing a car is seldom a pleasant process. This one was quite painless.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
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