Used 2024 Audi Q3 SUVs for sale near Encino, CA

Staff at Audi in Westlake are very friendly and helpful.

My only negative is that the seats are very stiff in winter and uncomfortable. Without remote start it takes awhile to warm up. And you cannot leave it to warm up locked. I also find the headrest to be too far back. My favorite features 1st the sound system! I feel like I’m at my own personal concert. In addition to this the Q3 is so quiet so I don’t have to try to hear my audio book above the pot holes, suspension, and trucks around me. 2nd The luxury is in the details. Everything from the indoor running lights you can change, the lift gate level adjustment, the finer details of the wood panels and spacious interior. 3rd The ease of everything. Adaptive cruise, lane assistance, the lift gate opening and closing with just a kick, opening the doors with the key in my pocket, phone charger. 4th The technology. Oh it’s so lovely. Maps, music, customizing every little thing to my own personal preference on the dash and steering wheel. It’s a lovely vehicle. I wanted another small car but fell in love with the Q3. It is smaller so I don’t feel like I’m taking up too much space. I don’t have offspring so it’s more than enough room.

I was returning at end of lease an Audi Q5, and was interested in leasing another one. The price increase plus interest on a lease for the Q5 was above my budget. I drove the Q3, not thinking that I would like it as much as the Q5. I was wrong. The Q3 is a smaller version on the Q5 with all of the comfort, performance and handling. Everything I liked about the larger car was there in the Q3. I drive the model with the larger engine and the power was apparent. This car has the German handling that I wanted, and the fit and finish is excellent. Going a little smaller was not a dealbreaker and I continue to be very satisfied with my new Q3.

Very good customer service. Easy and pleasant communication with knowledgeable sales and finance stuff. Entire process was very smooth and easy. During negotiations stuff giving helpful advices. veryg

The dealership is super friendly. Patrick Wei is especially excellent. He has been very helpful to customers. Kudos!

When I called, Christina answered the phone and gave me outstanding assistance in answering all of my questions. She is very professional and knowledgeable. I visited the dealership and test drove a few cars. I am definitely going to do business with Santa Monica Audi!

Had a great buying experience over at STG!! Lorena and Jorge will take great car if you and are easier to work with. Great selection of cars at the Bellflower location!!

My husband and I would like to thank you and your staff, particularly Ms. Helen Stredder for her exceptional customer service. Ms. Stredder worked diligently with me, my husband, and my brother, (who she also sold a car to months earlier). She was very patient, thorough and demonstrated delightful customer service skills. In fact, my first car of choice was a Mercedes Benz GLE, however, Ms. Stredder?s dedication to provide the best experience at Audi is what detoured us away from Mercedes and into your dealership. It?s a workforce like Ms. Stredder that made a difference, both for your dealership and for your customers. My husband and I were very pleased with the smooth, `no-nonsense? approach Ms. Stredder provided, accompanied by the relaxed and `no pressure? atmosphere there at Audi of Santa Monica. Unfortunately, at the end of our visit, your finance manager devastated our pleasant experience. Mr. Michael Williamson completed the transaction with the final maintenance and service portion. Upon entering his office, he demonstrated an unfriendly, arrogant demeanor. He rambled through the finances in a disinterested and irritated manner. Ms. Stredder had given us a deal which included maintenance in writing. Mr. Williamson called her into the room, unpleasantly, demonstrating rude body language by rolling of the eyes and grunts. He spoke to her in an entitled, rude manner. He scolded Ms. Stredder in his office, in front of his customers for making a deal in writing. If fact, Ms. Stredder?s agreement was what lead us into your dealership to begin with. Regardless of the circumstances, representatives need to be aware of their surroundings while on duty and exhibit a professional manner at all times, remembering that they represent the organization which employs them, in this case, Audi. Mr. Williamson presented a poor representation of Audi by acting unprofessional towards Ms. Stredder in front of customers, which made both my husband and I very uncomfortable while in the room. The room soon turned silent and hostile. Despite Mr. Williamson?s unprofessionalism, Ms. Stredder kindly nodded her head, with a pleasant smile, and apologetic, she notified him that she was going to speak with the manager. Please remind your staff, that all matters with other employees should always be handled behind closed doors and not in front of your customers. We are confident and optimistic that even behind closed doors, employees are treated respectfully.

I contacted them by email about a preowned car and they replied very fast. The salesman was helpful and knowledgeable. I arranged a visit and checked the car, but was not very fond of the black interior, ended up not going ahead with the purchase. Premises are nice, and they surely move a lot of cars there every month. I didn't feel pressured at any time, all in all was a nice experience.

The other dealership was treating us like WE should be honored that They were helping us, we went to Beverly Hills Audi. Wow! What a difference. Ryan Bradley was amazing, honest and fair. He made sure we received all the tax credits and came thru with everything promised. We found the right place.

Great service but unfortunate no coffee or pastries were offered like in the past!

The entire staff was extremely helpful and made great efforts to ensure my experience was top of the line. Everyone represented Audi well and made sure to enhance the feeling and luxury of not only the vehicle, but the brand. Everything from the presentation to my treatment was in a grand scale. I had filled out a credit application early in the morning before the shop was even opened and within minutes Johnny Azoulay, the sales manger, and Brian Sarabia contacted me. The entire staff knew I was on limited time and did everything possible to expedite my purchase and trade in; by the time I got to the dealership, everything was prepared. Jeremy Bullock was in front of the dealership waiting for me to greet me, which was a nice surprise. He and Johnny made sure I was well taken care of throughout my time waiting. Everyone treated me with open arms and communicated every detail. They met every expectation and went above and beyond, in my opinion. Pablo was very helpful and ensured I understood everything about my contract. Throughout my visit, every person that was working with me ensured I was confortable and checked if I needed anything whatsoever. They were cognizant of my time restraint so made sure to update me on where everythig was during the process. I was able to purchase the car I wanted within an hour on a really busy day. I would return for another future purchase hair because of these guys!!!

Helen was awesome! Took care of me right away. I was in and out in 2 hours. She had all the papers work ready, explain everything to me, and left me her number incase I had any question.

My buying experience @ Rusnak Audi was excellent.The level of service provided was exceptional. I am very happy with my purchase. I would recommend Rusnak Audi to friends.