Used Audi Q3 SUVs for sale near Elgin, IL

Purchased a used Audi recently and was very happy with the sales person, Sabina. She was patient, knowledgeable, and communicated very well (responsive). Ended up financing because we were out-of-state buyers. The finance manager was fantastic and worked quickly. She was also very knowledgeable and helpful. Here’s why I only rated 4 stars - there was some sketchy deferred maintenance that was not addressed prior to offering the car for sale. Notably mismatched front tires and 4mm rear brake pads. The dealers own tech inspection sheets noted the need for immediate attention to the rear brakes, but they were not replaced. Mismatched tires, in my opinion, are also a safety issue. I can only imagine these issues were not addressed to maximize profit and that’s okay as long as the car is priced right. And it was, BUT I can’t imagine a less than 2% change in price would have stopped a sale. Safety is paramount.

I usually lease my cars. I loved this one so much, I bought it. My only issue is that it was recalled 4 months after I purchased it. Sue to the supply chain issues, it took nearly 4 months for the parts to fix it. I did have a loaner for the 4 months, but it was disappointing. I love the car and would purchase again.

The Castle team was very accommodating in sale and helpful in the explanation of vehicle background and safety features.

Very comfortable drive and ride, has all the top shelf features for comfort, technology, safety . Sturdy buttons, interior materials are high class. Can take 89/91 grade gasoline. City drive is 25mpg, highway is upto 32mpg. oil change intervals is 10000mile . Seats in the back recline by adjustment, making it comfortable in long drives. Recently had a 14hour highway drive- was feeling refreshed even at the end of the day. The highway drive at night was not fatiguing to the eyes, likely because the glass quality must be really good compared to other brands. Wish they had a hybrid version to get better mpg or even better, a plug in hybrid version would be welcome for the future. The trunk space is small and can fit only one international size suitcase.

Windshield washer sprayers are from 1970s only spray bottom half of window. Jerky when auto shifting, don’t feel turbo Overall Sporty car, fun to drive.

From Nicole to RJ… A fantastic experience. They truly made me believe that the customer comes first. They did exactly what I asked them to do and with the utmost professionalism. The Finance manager was a true pro as well. Hats off to the entire team. Thank you for restoring my faith is customer service!

Our salesman, Dan was great to work with. He was patient with our needs and we had an overall pleasant experience. Nice selection of vehicles as well as a clean and organized dealership.

a great car in all respects. Fun to drive. Consumer Reports recommends the 2016 and 2018 models for reliability. I highly recommend it. well built

Bill was outstanding. Never felt pressured and was very patient. Would highly recommend him for your auto buying needs. Bill takes away all the negative things associated with the car buying process.

I was in for an oil change and Mike the service rep said I could also do my 40000 mile service. I got it all done in less than 3 hours. Great experience

Fantastic car I love the styling inside and outside. I have had Audi‘s in the past, so I know they are fantastic cars. This one does not disappoint.

We had been searching causally for a few months for a plug in hybrid suv. We had toured a bunch of different brands and nothing felt right. We made an appt to see one at this dealership and we’re blown away. The team gave us our most in depth tour (over 2 hours ), helped us navigate finances and find the perfect vehicle. We loved working with Wesley and Jazmin. We’re based in the city, but found the dealership so easy to get to. As young professionals, this was our first big car purchase and know it won’t be out last with this team.

My only negative is that the seats are very stiff in winter and uncomfortable. Without remote start it takes awhile to warm up. And you cannot leave it to warm up locked. I also find the headrest to be too far back. My favorite features 1st the sound system! I feel like I’m at my own personal concert. In addition to this the Q3 is so quiet so I don’t have to try to hear my audio book above the pot holes, suspension, and trucks around me. 2nd The luxury is in the details. Everything from the indoor running lights you can change, the lift gate level adjustment, the finer details of the wood panels and spacious interior. 3rd The ease of everything. Adaptive cruise, lane assistance, the lift gate opening and closing with just a kick, opening the doors with the key in my pocket, phone charger. 4th The technology. Oh it’s so lovely. Maps, music, customizing every little thing to my own personal preference on the dash and steering wheel. It’s a lovely vehicle. I wanted another small car but fell in love with the Q3. It is smaller so I don’t feel like I’m taking up too much space. I don’t have offspring so it’s more than enough room.

Was Very easy and pleasure people to work with I will highly recommend 5 star ⭐️ ⭐️⭐️⭐️⭐️

This was my first time visiting the new stand alone Genesis dealership down the street from the previous Hyundai/Genesis dealership. The experience and customer service were night and day in comparison. Adam was professional and courteous along with the rest of the staff. At the previous dealership, it was a playground up to and including witnessing a profanity laced fight in front of the entire waiting room between a sales person giving a test drive with a potential customer and a porter that cut him off. I came in for routine maintenance as well as an inspection to a couple of issues I was continuing to have in which the old dealership could not supposedly find after numerous attempts with the other most likely caused by them when I had to return twice for a recall. Adam called a few hours later with a find and fix for both issues with no warranty coverage haggling. I've always loved my Genesis but I would NEVER go through the previous dealership no matter how many times they harassed me with daily calls, emails, and texts (true story). I absolutely will go through Aurora Genesis when I'm ready for a new one!

I originally wanted Q5, however for a busy city like DC I had to come compact.. actually sub-compact :) I like Q3 in a newer body (2019+) as it’s not only designed great but also has interior and safety features! This fall I’ve got used to a fully loaded grey metallic Q3 2019 S Line Premium Plus. Superb! Lots of safety features, big console, and display, panoramic roof, aggressive look, small city size, and space full trunk. I’m 6.2’. As tall I’m I sit comfortably and have a space for another 6ft behind me. Comfort. Style. Technology. Safety. All you need to know about the new Q3. The only one you have to consider - is the gas mileage. It gives me on average 21. However someday you can even put regular and it still runs. Going for the premium plus now and with a full tank to drive up to 350 miles. I would not change anything. It is a drive and is steady even during rain. So, you got what you paid. Used with 35K miles great choice for me as I have no kinds at the moment. Go for Q5 if you have to drive family members or need more trunk space (family or 4. Airport rides) Get it!

Communicated with John Leno from the Schaumburg facility online. John understood my needs and responded quickly with Jeeps to review - after a bit of humming and hawing on my part, I changed my mind to trucks. I found a truck at another facility, John had it tranferred and within 2 days my soon to be truck arrived - and it is a beauty. John was training Matt and they both demonstrated immense knowledge throughout the interaction and I appreciated the ease of communication (not pushy). I cannot comment on the financing portion of the transaction, but closing went just as smoothly with Hubert and his supervisor. WHile impressed with my transaction I was also impressed with the amount of time that was placed on the training of new employees, or employees transferring. While yes my truck need a repair on the fog lights, it is covered under their warranty, I am highly impressed with my experience. From walking in the front door, to having John take my picture of me and my truck with a giant yellow ribbon... every individual at Carmax truly made the buying and trading experience a wonderful experience. Team Schaumburg, keep up the great work, each of you understand the true meaning of Customer Service, and that is important to some customers like me who still cherish old school values.

I have not decided what kind of car I wish to buy. The Audis looked nice. I have heard good things about the company. I don't know if anyone I know has an Audi.

I was returning at end of lease an Audi Q5, and was interested in leasing another one. The price increase plus interest on a lease for the Q5 was above my budget. I drove the Q3, not thinking that I would like it as much as the Q5. I was wrong. The Q3 is a smaller version on the Q5 with all of the comfort, performance and handling. Everything I liked about the larger car was there in the Q3. I drive the model with the larger engine and the power was apparent. This car has the German handling that I wanted, and the fit and finish is excellent. Going a little smaller was not a dealbreaker and I continue to be very satisfied with my new Q3.

Bought 4 cars thier in 10 years they our best in sales and service staff the best service is out standing they care alot for customers

Great place to buy a vehicle from, made me and my family feel very welcome and made the whole car buying process experience so much more easier than any other car dealership I have been to. I would definitely recommend purchasing a car here, great and honest people here doing what they can for the people

2016 Q3 Quattro Prestige. Bought used at 38,000 miles. No I have 51,000 miles. I'll make this succinct. 1. Great Comfort 2. Quattro is AMAZING in the snow! I've tested it! 3. Handling is solid and fantastic (in the Prestige trim as the OEM tires are 19" and wider for much better performance). Cannot speak to the other trims 3. Mediocre engine power as stock. I have the APR stage 1 upgrade that basically increases HP by a solid 50% and it is VERY noticeable!. 4. Sound system - Fabulous! 5. Navigation is mediocre and the screen is a bit small and the placement is awkward to me. But it does work. 6. reliability - This is a big one. So far so good. I am keeping an eye on the engine (checking the oil at least once per week). There are several class action lawsuits out there for this engine (one on the timing chain and one on the pistons / rings). Keep an eye on those.

I recently had the pleasure of interacting with Brian Balinski at the Audi dealership, and I must say, his level of customer service exceeded all expectations. Despite the dealership being busy, he made me feel like I was his top priority. Brian's knowledge of Audi vehicles was truly impressive. He patiently listened to my questions and concerns, providing thorough and informative answers. It was evident that he was not only passionate about the brand but also dedicated to ensuring customers like myself make informed decisions. What truly stood out about Brian was his attention to detail. He took the time to understand my needs and preferences, guiding me through various options and features tailored to my preferences. His patience and willingness to address every query instilled a sense of confidence in me throughout the entire process. Moreover, Brian's professionalism was exemplary. He maintained clear communication at every stage, keeping me informed about the progress of my service and promptly addressing any issues that arose. His proactive approach and commitment to customer satisfaction were truly commendable. Beyond his technical expertise, Brian's interpersonal skills were exceptional. He exuded warmth and sincerity, creating a welcoming atmosphere that made me feel valued as a customer. His friendly demeanor and genuine interest in ensuring my satisfaction left a lasting impression. I cannot recommend Brian's customer service enough. He embodies the epitome of exceptional service standards and is a true asset to the Audi dealership. If you're seeking a seamless and enjoyable experience, look no further than Brian. His professionalism, attention to detail, and willingness to go above and beyond truly set him apart. He truly deserves a longdue promotion.Thank you for making our Audi experience a memorable one. We look forward to continuing our relationship with Audi, thanks to outstanding representatives like Brain Balinski. Thank you, Brian, for your outstanding service and dedication to exceeding customer expectations. You've undoubtedly earned my loyalty as a satisfied customer.

My 12 1/2 year old Volt is hanging in there because of the skill, knowledge, and great work by the team at Chevy Exchange. I called a few days before Christmas to describe a problem. They got me in the morning after Christmas. A part was needed so they kept my car and a nice young gentleman drove me home. He picked me up the next day when the car was ready and the car is working better than it was before the original problem occurred. Many thanks to all of the great team members at Chevy Exchange!!!!

Great. Has a GPS and rear view camera. Love the handling and safety features. Drove Volvo's since 1972 and finally “upgraded” after I saw what awful changes were made to Volvo by the buyer in America. May go back when I see how they develop EV!

My husband and I were searching for a CPO Q3 for about a month. We found the perfect one in Westmont! This was one of the easiest car purchases we have made . Julianna is extremely knowledgeable and nice. It was such a stress free buying experience . Frankie in finance is so friendly and made signing paperwork a smooth process. Thank you so much Julianna and Frankie for helping us with the purchase of our first Audi!

Yesterday I purchased a car by phone for the first time. As a senior citizen I sold my car on the 9th of March thinking I would get totally travel by taxi or Uber or Lyft but I under estimated the value of getting up and going when you like. The team at CarMax from beginning to directions to the highway were the very best. Each and every member made me feel valued as a customer. And feel like they were treating me like they would their family members. You could not ask for more than that. Bj

Not only is it a great running car, it is comfortable and has so many amazing extras. The license is YOLO, You Only Live Once~might as well drive the best car out there.

xxxx Yea! Swabek and Issaac were great!!! Quick process, found me the best interest. Really looking out for their customers. I highly recommend. I will be here again.

Drives easy, Smooth ride. Love the sun roof! I feel 20 years younger when driving the Audi. Has many many features. I haven't learned all it can do yet but I will.

Todd helped me from start to finish and went out of his way to answer all my questions and address concerns. I wasn’t able to inspect the car myself and when it arrived it was just as promised. I couldn’t be more satisfied with Todd and my experience with Tab Auto Brokers.

I love it. Smooth ride, great on gas. Just enough space for me. If you’re looking for a family car I would suggest q5 and up. For me it’s the perfect amount of room and so quiet. Only thing it’s missing is auto start