Used 2021 Audi Q5 for sale near Cedar Grove, NJ

I came in to work with Service on a recall and they were able too get me in and out within 1 hour

The interior is gorgeous and I love all of the fun “toys”! I drove everything from the BMW X5 to the Lincoln Aviator and this was my favorite car to drive. It’s amazing!

Victoria Dell' Aquila. THANK YOU! she was professional and transparent with me . Her personality made you very comfortable. She listen and she delivered. You are a GEM!

This car is perfect for our needs. It is reliable and extremely road worthy. It performs very well off road. It is also great on the highway.

Luis from Nissan was exceptional as a car salesman. He displayed thorough knowledge of the vehicles, answered all questions with patience, and ensured a smooth purchasing process. His professionalism, friendliness, and dedication to customer satisfaction made the experience outstanding. Luis's attention to detail and genuine care for clients set him apart, making him a standout representative for Nissan.

This car is what I always wanted. Some much room and so nice to drive love all the new features it has. Highly recommend it.

Juan in service department negotiated a great warranty repair for me. All aspects of the service went smoothly and I was notified each step of the way. ⭐️⭐️⭐️⭐️⭐️

This car is beautiful, safe, and comfortable. I haven't driven an SUV in over 6 years and missed it. This Q5 sold me! It is a pleasure to drive.

Steven the sale guys is awesome And the Loan manager is awesome too Check them out

The car is fun to drive but has slight hesitation that it seems Im the one that notices it. Its only been a few days since I got it. Im sure I’ll get used to it.

My overall experience with Deluxe Auto Sales (DAS) My overall experience with Deluxe Auto Sales (DAS) has been positive, earning a solid 4-star rating. However, the delays in shipping gradually dimmed the shine of that positive review. Carlos and Shane were the main points of contact throughout the process. Their availability, particularly Carlos's 24/7 readiness, was a standout feature. Communication during the initial stages was seamless, and the transaction felt smooth and trouble-free. The process took a turn when two issues arose: discovering a damaged trim piece and delays in shipping the car. Initially, the experience was almost flawless. The website provided detailed images and a 3D view of the car, and the paperwork process was swift. Despite some trouble with the online application service related to a password issue, I managed to resolve it after a few attempts. The car was officially mine over two days, November 7th and 8th. Choosing Ally Bank for the loan saved us a few tenths of a percentage point on interest compared to our local credit union. Now, onto the negatives. From November 8th onward, I received little to no information about the arrival and replacement of the damaged trim piece. Responses like "not sure" or "I don't know" were common. Shane, who was supposed to handle this, didn't communicate the status effectively. Shipping delays were also frustrating. The first delay on November 13th was due to the driver's truck breaking down. On November 15th, Victoria from an unknown shipping company informed me that the car would be shipped. Communication from both companies that day was poor. A request for an SS-4 form from DAS was apparently unmet, leading to the cancellation of that company and an overnight wait. On Saturday morning, November 16th, a group text from DAS at 9:26 A.M. informed me of the car's shipment. At 4 PM, I texted Carlos to confirm if the car was not coming so my wife and I could go to dinner. His response was, "Yes, go to dinner. If I have to drive the car to you myself on Monday, I will." Ultimately, a company was hired to tow the car, but there was no plan to return my old car. This lack of planning reflected poorly on DAS's overall service quality. Despite these issues, the car itself is immaculate, meeting or exceeding my expectations. It shifts like a dream. For future improvements: In group texts, DAS staff should sign off with their first name to clarify who is responding. Keep customers informed. Silence creates anxiety and frustration. Provide regular updates on ongoing processes to reassure buyers.

Vine a ver una Chevy traverse hoy, no tenía pensado comprar pero Arturo me ayudó en el proceso mucho que me decidí llevar el carro hoy! Una Chevy traverse del 2016!! Les recomiendo el lugar, Arturo nos ayudó mucho!

Venimos hace tiempo a comprar una gmc savannah, ahora venimos por otro carro y el señor Arturo fue muy atento y nos enseñó muchos carros, al final nos gustó la Chevy traverse, el señor Luis y wilton muchas gracias tambien!

Good dealership. I bought my car there. Nice people and helpful when you have questions about the car you want to buy. Have lots of Audis.

Jessica is very professional, She is the right sales representative for all your car inquiries! Whether you are in the market looking to purchase, finance, buy here Pay here or if you need information regarding the process Ask for HER

Kevin O’Conner was our sales person. He worked very hard to get us what we were looking for in our budget. I will definitely refer more people to him.

Was able to get my luxury used car with no hassles all questions answered. Would buy future cars there and refer friends/family. Melissa was a great help.

I had a great experience with my time at Masters. I was assisted by David and I must say he was a excellent salesman. He was very patient and understanding of my needs while shopping for a new vehicle. He’s prompt with his responses and is always available to answer any questions. Highly recommend him to anybody inquiring to buy a new car. Great thorough guy all the way around.

Emails sent did not purchase car. Car did not have all the options I wanted. But it was a fair price. Better luck next time.

We live in Jersey but made the drive out to Biener Audi because they have the best prices, selection, and reputation. Buying a car from them was so easy, and there were no tricks, games, or hidden fees. Their customer service didn't end once I drove off the lot - they have continued to provide great customer service, and I am now a loyal customer. Shout out to Leo and the rest of the crew for all their help!

I had a fantastic experience at Audi Great Neck, thanks to Kit! He was incredibly knowledgeable and made the entire process easy. The only problem I had was selecting the car I wanted because the dealership has a huge and possibly the best selection of pre-owned vehicles, and Kit went above and beyond to help me find the perfect fit. At the end of the purchase, I got to meet Ali, one of the directors at the dealership. Ali was very professional and ensured me that if I had any issues, he would see to it that all my issues are resolved. I Highly recommend Audi Great Neck for anyone looking for a car!

Very professional,caring sales department especially Drew ,George and Jason. Trade in went very smooth-,everyone very knowledgable and friendly. I have had many cars and ONLY will deal with Audi Great Neck

Sebastian Sanchez made my first car purchase fun, easy, and pleasant. He was very kind and professional throughout the whole process. He promised that he would try his best to get me the best deal and that is exactly what he did. I would definitely recommend going to Sebastian when making a purchase or leasing at Hawthore Audi.