Used 2022 Audi Q5 SUVs for sale near Peapack and Gladstone, NJ

My overall experience with Deluxe Auto Sales (DAS) My overall experience with Deluxe Auto Sales (DAS) has been positive, earning a solid 4-star rating. However, the delays in shipping gradually dimmed the shine of that positive review. Carlos and Shane were the main points of contact throughout the process. Their availability, particularly Carlos's 24/7 readiness, was a standout feature. Communication during the initial stages was seamless, and the transaction felt smooth and trouble-free. The process took a turn when two issues arose: discovering a damaged trim piece and delays in shipping the car. Initially, the experience was almost flawless. The website provided detailed images and a 3D view of the car, and the paperwork process was swift. Despite some trouble with the online application service related to a password issue, I managed to resolve it after a few attempts. The car was officially mine over two days, November 7th and 8th. Choosing Ally Bank for the loan saved us a few tenths of a percentage point on interest compared to our local credit union. Now, onto the negatives. From November 8th onward, I received little to no information about the arrival and replacement of the damaged trim piece. Responses like "not sure" or "I don't know" were common. Shane, who was supposed to handle this, didn't communicate the status effectively. Shipping delays were also frustrating. The first delay on November 13th was due to the driver's truck breaking down. On November 15th, Victoria from an unknown shipping company informed me that the car would be shipped. Communication from both companies that day was poor. A request for an SS-4 form from DAS was apparently unmet, leading to the cancellation of that company and an overnight wait. On Saturday morning, November 16th, a group text from DAS at 9:26 A.M. informed me of the car's shipment. At 4 PM, I texted Carlos to confirm if the car was not coming so my wife and I could go to dinner. His response was, "Yes, go to dinner. If I have to drive the car to you myself on Monday, I will." Ultimately, a company was hired to tow the car, but there was no plan to return my old car. This lack of planning reflected poorly on DAS's overall service quality. Despite these issues, the car itself is immaculate, meeting or exceeding my expectations. It shifts like a dream. For future improvements: In group texts, DAS staff should sign off with their first name to clarify who is responding. Keep customers informed. Silence creates anxiety and frustration. Provide regular updates on ongoing processes to reassure buyers.

The black 2022 Audi Q5 is great looking and has amazing performance! My only complaint would be I've had a couple of small problems you wouldn't expect from a brand new car! I.e.- Rear hatch doesn't close all the way sometimes & pops up. It stays closed but not tight and the dash light comes on, tire pressure doesn't consistently stay the same?(No idea why but definitely unusual)

Easy service experience from scheduling an appointment to paying the service bill. The technician i was assigned (Aaron) was excellent. He explained the service and kept me informed throughout.

The car is beautiful and luxurious. It has surprising power. The ride is very comfortable. The back is spacious for carrying whatever is needed. I have no issues.

I'd like to preface this review with, we are from out of state and depended on reviews while shopping for our vehicle and we were prepared to walk away at anytime. Our experience with Deluxe Auto Dealer was 5 star, beginning with first contact the after our purchase. Carlos was genuine, transparent and professional, we never felt rushed or pressured. Deluxe matched the interest rate, we were prequalified for by our credit union at home. We are thrilled with our Genesis GV80, and our positive experience at Deluxe Auto Sales, Carlos called the next day to make sure we made it home safely. So impressive! Thank you.

I love this car. I was going to buy the baby Q3 but thought it was noisy this one is perfect. Beautiful comfortable and spacious. So glad I drove it. It’s awesome

Had my A5 serviced by this dealership. The service manager Tam was very easy to deal with. He was candid professional and informative. Overall pleasant experience and reasonable pricing. Thanks Tam

Greg Sconzo was a pleasure to deal with through the entire process. Professional and personable at all times and even called that evening to check with us. I would recommend them highly..

This dealership was Professional, thorough, fair and honest. Michael Condosta was fantastic and had everything ready for us when we came to pick up the car. It was in great shape.

Audi car dealer in Princeton are so professional, they returned back to me on less than 15m and I took the appointment to test the car next day. We get assisted by, Mr. Saurabh Dewan And we met the manager, Mr. Adam They were amazing and they promised to help us to get the best deal for the car which it didn’t take long time one week and we get the car Saurabh didi a great job and with a professional calculation we got a satisfied number, he is so patient, focus, and smart salesman, thanks so much for all the effort and we appreciate all the respected behavior from the team members their Thanks a gain to make us happy Elsherif Family Hossam, Sherin and Bashar

Great dealership! Could not have asked for a better experience while I was here purchasing my vehicle!

From the moment I walked in, I felt welcome. Vlad offered me coffee, genuinely listened, and helped me find a compact crossover that fits my city life. No pressure, no rush. Just a relaxed, professional experience.

Would like to say thank you to danny hes made my used car purchase a breeze treated me and my faimly like kings from start to finish i speak very highly of danny and auto hub would Recommend them to my family and friends

We were at a local dealership near by they ended up not having the car we came in for and found this location on google. Pleasant experience from start to finish my mom was able to leave with the car same day process. Thank you Robert and Mr. Garcia

My name is William Hodge I recently drove 2014 Nissan Murano convertible there was issues manager I think his name is James assured me that he will solve the problem looking forward to the end result

Thanks to such professionalism this dealership made my car purchase a smooth process. I would recommend this dealership to anyone and use them over and over again.

Kevin O’Conner was our sales person. He worked very hard to get us what we were looking for in our budget. I will definitely refer more people to him.

As a holder of more then a million dollars in cars, I can say this dealership deserves your business! Cheaper then ray catena by thousands and the nicest group of people I've had the pleasure of dealing with. My salesman Jason Skolnick and Barry the finance manager are incredible people to work with. The dealership is beyond clean and luxurious. There cars are super inspected and offer such great deals, they can't be matched. I am truly impressed by my experience here. In and out with a new Q5 in 2 hours. If that's not fast at a dealership, idk what is. This dealership is truly a gem in the automotive industry. Thanks again guys!

Thank you, Greg Sconzo, for your extreme professionalism, knowledge and dedication to the Audi family!

Working with Melvin and the team at Paul Miller Audi was terrific! From beginning to end the team was great to work with.

Excellent car-buying experience at Paul Miller Audi. Our salesman John Regan was really knowledgeable, and he took the time to give us options, listen to what we wanted and help us make a great choice. No pressure and really easy.

Aaron did an outstanding job - keeping us informed on our service appointment- He is a true professional

Both Patrick and Lmaoo were great in assisting me on my 1st purchase for a car! They made my first car purchase experience a very smooth and fun one. They were very patient with me and took the time to address all my concerns, they also provided me with various options within my budget. I am beyond happy with my new car! Thx!