Used 2022 Audi Q5 SUVs for sale near Stevenson Ranch, CA

Very good customer service. Easy and pleasant communication with knowledgeable sales and finance stuff. Entire process was very smooth and easy. During negotiations stuff giving helpful advices. veryg

The black 2022 Audi Q5 is great looking and has amazing performance! My only complaint would be I've had a couple of small problems you wouldn't expect from a brand new car! I.e.- Rear hatch doesn't close all the way sometimes & pops up. It stays closed but not tight and the dash light comes on, tire pressure doesn't consistently stay the same?(No idea why but definitely unusual)

Tim is the best service manager at Lexus Santa Monica, he's funny, always happy and chipper, always eager to help in any and all ways. Tim hears me out, never disregards my comments and always makes sure my car is fixed smoothly and quickly.

The car is beautiful and luxurious. It has surprising power. The ride is very comfortable. The back is spacious for carrying whatever is needed. I have no issues.

Staff at Audi in Westlake are very friendly and helpful.

I love this car. I was going to buy the baby Q3 but thought it was noisy this one is perfect. Beautiful comfortable and spacious. So glad I drove it. It’s awesome

This is my second time bringing my BMW here, and I have to say I LOVE the staff here. They are all friendly, knowledgeable and extremely helpful. From Paul my service advisor who took care of even my minor issues to Amanda who got me a ride to work. Everyone really makes you feel like family. I love my BMW and this dealership is one of the reasons owning a BMW is so enjoyable.

The dealership is super friendly. Patrick Wei is especially excellent. He has been very helpful to customers. Kudos!

So easy, it left me extremely pleased! I brought two friends with me for "second-third opinions," and they both enjoyed sharing the adventure with me! Very happy with our salesman who explained clearly what each step was in the test drive and through the paperwork.

When I called, Christina answered the phone and gave me outstanding assistance in answering all of my questions. She is very professional and knowledgeable. I visited the dealership and test drove a few cars. I am definitely going to do business with Santa Monica Audi!

My husband and I would like to thank you and your staff, particularly Ms. Helen Stredder for her exceptional customer service. Ms. Stredder worked diligently with me, my husband, and my brother, (who she also sold a car to months earlier). She was very patient, thorough and demonstrated delightful customer service skills. In fact, my first car of choice was a Mercedes Benz GLE, however, Ms. Stredder?s dedication to provide the best experience at Audi is what detoured us away from Mercedes and into your dealership. It?s a workforce like Ms. Stredder that made a difference, both for your dealership and for your customers. My husband and I were very pleased with the smooth, `no-nonsense? approach Ms. Stredder provided, accompanied by the relaxed and `no pressure? atmosphere there at Audi of Santa Monica. Unfortunately, at the end of our visit, your finance manager devastated our pleasant experience. Mr. Michael Williamson completed the transaction with the final maintenance and service portion. Upon entering his office, he demonstrated an unfriendly, arrogant demeanor. He rambled through the finances in a disinterested and irritated manner. Ms. Stredder had given us a deal which included maintenance in writing. Mr. Williamson called her into the room, unpleasantly, demonstrating rude body language by rolling of the eyes and grunts. He spoke to her in an entitled, rude manner. He scolded Ms. Stredder in his office, in front of his customers for making a deal in writing. If fact, Ms. Stredder?s agreement was what lead us into your dealership to begin with. Regardless of the circumstances, representatives need to be aware of their surroundings while on duty and exhibit a professional manner at all times, remembering that they represent the organization which employs them, in this case, Audi. Mr. Williamson presented a poor representation of Audi by acting unprofessional towards Ms. Stredder in front of customers, which made both my husband and I very uncomfortable while in the room. The room soon turned silent and hostile. Despite Mr. Williamson?s unprofessionalism, Ms. Stredder kindly nodded her head, with a pleasant smile, and apologetic, she notified him that she was going to speak with the manager. Please remind your staff, that all matters with other employees should always be handled behind closed doors and not in front of your customers. We are confident and optimistic that even behind closed doors, employees are treated respectfully.

I contacted them by email about a preowned car and they replied very fast. The salesman was helpful and knowledgeable. I arranged a visit and checked the car, but was not very fond of the black interior, ended up not going ahead with the purchase. Premises are nice, and they surely move a lot of cars there every month. I didn't feel pressured at any time, all in all was a nice experience.

5th Audi from Rusnak and Andrew T . Always great service and attention to detail.

Helen was awesome! Took care of me right away. I was in and out in 2 hours. She had all the papers work ready, explain everything to me, and left me her number incase I had any question.

was a pleasure doing business with Petros hes has great people skills and was overall great experience. will decently come back when looking for next car

Good Experience. Good Service. Helpful Representatives. Able to answer all my questions. Assisted in transferring to Arizona Carmax.

Worked with Martin Stankov and Kareem Sales manager to buy a new Q7. Martin is super knowledgeable and friendly. He walked us through the new car introduction and sales process. Very professional! Kareem The sales Manager was also very good to work with