New and used 2025 Audi Q5 45 S line Premium Plus for sale near Crugers, NY

Excellent experience Sales person outstanding. Friendly and knowledgeable. Would highly recommend. No hard sell pressure.

Janet & Bill were treated very well. Moe had an Uber arranged at the airport. We were greeted at the Audi office in person by Moe. Showed us the car, explained the features. Sales price was very good. It drives perfect. We were impressed, great personal service. Recommend Audi LB.

Staff helpful and friendly and informed. I appreciate them dropping the car off and picking it up , also trying to get a second key or backup.

A few weeks after having a sensor replaced under warranty at the dealership, my check engine light came on again?this time indicating an issue with the CO2 sensor. I returned to the dealership and also needed an oil change. Doug, the service advisor, initially informed me that the CO2 sensor was not covered under the same warranty as the previously replaced part. However, he said he would check with his supervisor. After a short wait, Doug came back with good news: his supervisor had approved the replacement of the CO2 sensor under warranty, meaning I would only be responsible for the oil change. Unfortunately, the sensor was not in stock at the time, so it had to be ordered. I was told that I wouldn?t be able to pay for the oil change until the sensor was replaced, as everything would be included on one service ticket. The sensor arrived late in the day, so I scheduled an appointment for a time that fit around my work schedule. I brought the car in on Friday morning, and the sensor was replaced promptly at no cost to me (aside from the oil change). The team was very accommodating throughout the entire process, and I appreciated their professionalism and willingness to go the extra mile.

I was assisted by Digno and thanks to him I am driving my dream car. He offered us a great and reliable service, 100% recommended

Darren Sussman provided excellent and knowledgeable service. The dealership made our purchase efficient and simple.

Mercedes Benz of Washington (PA) diagnosed and fixed a problem another MB dealership caused. From the moment I walked in the door I knew I was in good hands with service writer Amy Nelson. I did not have an appointment for a Service B but Amy quickly got me in and arranged for a driver (Dale! Who was awesome!) to take me back to my office. A problem was found under the hood that only the MB dealership where I purchased the car could have caused. This is where Service Manager Bob Anderson came in. Bob went above and beyond to get my car properly fixed and out the door in record time. Come to find Bob has been at this dealership for 35 years. Unheard of these days! Bob and staff provided me with the utmost care and for that I am most thankful.

Excellent to deal with, Ahmed Omar was great with communication, could not be happier with my experience here!!

Staff was knowledgeable and made the process very easy. I worked with Jarred through everything, he was fantastic

Very responsive. No pressure. They understood my time table. And they offered assistance as I live in Pennsylvania. I have not purchased yet but plan to go over to drive a car.

This Audi dealership has the best customer service! The staff is friendly and courteous. I would recommend this dealership to anyone! If you do not live by the dealership, their service is worth the drive!

Had a positive experience with the company. They were very helpful and didn’t pressure me into buying anything, setup several test drives and I decided to purchase an Audi Q7.

Really great experience overall. We loved Gary - you should ask for him. Very knowledgeable and no pressure which was great. While I expected to be strong armed in finance for additional upgrades/packages, we did not suffer that here. Thanks you, Perry!

We have been coming here for 17 years. We have gotten to know a lot of the employees. Each time it is always a good experience. They treat us very well. This time we came in for service and ended up purchasing a new car. A few years ago we came in for a car wash and purchased a new car.

I just purchased a Q3 Audi Quattro 2024, very slightly used as a loaner, from Derek Fernandez. I have not had a luxury vehicle since the 1990’s, when I had a prized red Audi Quattro . Derek made the purchasing process perfect! Derek’s appearance was professional, down to the business like suit and shined shoes. It is refreshing to meet a young man that knowledgeable about his product and not pushy. He even shared some funny stories while his manager was inspecting my trade in vehicle. The immaculate Audi displayed in the showroom was stunning. Derek’s presentation was seamless. I am prizing the picture he took of me with the big red bow before I drove away. This is so different than the experience I had at Toyota across town, when I was led to a dirty “new” auto on the lot! I definitely would recommend Derek and Audi Denver to anyone! He happened to be a shuttle escort a year ago to a Showhouse I had displayed my Interior Designs in and the ride and escort were the best! I have told everyone at work to shine their shoes and treat everyone like family!

Joylenna Garcia was a wonderful sales representative. Every question was answered and every concern was addressed professionally & well delivered. Audi is my dream car and I will never forget Joylenna selling me my first Audi. Thank you for everything you did for us.

The Audi Q3 S Line purchased from Audi Fletcher Jones Costa Mesa was my wife’s favorite color, blue. After an introductory text from Austin, I was coordinating an OTD price for the specific stock number. Mo Masadeh (Sales) contacted me and within an afternoon came to an OTD price and scheduled appointment the next day. Mo was amiable to deal with during the whole of our negotiating via text (my preferred contact) and via phone. The sales process was low pressure and professional. In fact, everyone that I dealt with, Collin (Sales Manager) and Peter (Finance) were absolutely professional. I found the vehicle my wife wanted and traveled from the Inland Empire to make my purchase at Audi Fletcher Jones Costa Mesa, so that says something about both my tenacity and the overall professional and amiable experience with this dealership. Thanks to all of you for providing one of the best experiences in car-buying that my family has had in over forty years of car-buying.

Customer service is always consistently what I expect and what I receive at Audi Plano!