New and used 2025 Audi Q5 for sale near Byram, CT

My husband and I have bought cars in the past, and were always left with a bad taste in our mouth. Biener Audi in Great Neck was the exact opposite experience. They did not try to push us into buying, they were considerate and extremely thorough through the entire process. We went to the dealership to test drive the Audi Q7 and did not intend on buying the same day. We wanted to get as much information as we could before discussing it and making a decision. Our salesperson, Danny, could not be more friendly or accommodating. He answered all of our questions and guided us professionally. When we advised that we would not be buying that day, he was understanding and did not make us feel pressured or act like the typical salesperson. The next day, we went back to the dealership and bought our new truck in a timely manner. Our 2 year old was with us through the entire process and everything still went very smoothly. Furthermore, the facility is extremely well kept. There is ample space for customers to sit and wait. We eventually went and sat in the service area where they offered complimentary drinks and snacks, and a wonderful woman came by to give my son a coloring but and crayons! Our family could not be happier with our first experience buying a luxury car. We know we made the right choice with Biener Audi.

Very professional customer service. I received a great experience and the service was completed within the estimated timeframe.

The experience was above, and beyond professional and courtesy. The Manger Paul was a consummate professional that provided A class customer care. Frank the Sales Associate was very knowledgeable, friendly, courteous, and also the consummate professional. Highly recommend Audi Fairfield. Thank you Audi of Fairfield!!!!

The customer service and process was extremely polite and professional. I highly recommend working with Rose, she is knowledgeable and patient - a true pro!

I recently brought my car in for a state inspection and oil change . Jack from service greeted me with a friendly smile and kept me informed thru out my visit . It was a great experience

Good service. I feel like they worked hard to finish the deal. Made appt. Saw the car, in a time where a good used car is hard to find I felt like the service was good

They always do the right thing. It’s a bit expensive, but it’s worth it.

This is the 5th car I buy from major world, was a nice experience even tho we always wait a little long, Arturo was our salesman and he wasn’t great, I recommend him if you come to major world

Adam was knowledgeable and enjoyable to work with. Adam knew his product and answered every question both my wife and I had. Adam explained the features each vehicle came equiped with and added truthful insight/opinion on what he thought. He insight was extremely helpful.

We had very pleasant experience working with number of people at Jack Daniels Audi at Upper Saddle River. Sales Person Pete, Sales Manager Joe Fardella, Finance manager Adam went out of their way to make sure we are satisfied with process of buying Q8 Audi and addressed all questions we had weeks after purchase was completed. They made sure that customer service didn't stop after car left the showroom . Team is very dedicated to make sure that you leave this dealership being happy customer.

The staff was very friendly and accommodating , bought a BMW X5 in October and love it. They weren’t too pushy and let us take our time. Most definitely recommend this dealership