New and used 2025 Audi Q5 for sale near Darien, CT

Mario was extremely helpful, from when I test drove my car of choice back in February, when I ordered my vehicle, the updates he sent while my vehicle was being built, notification my car was finally ready for pick up, to the final buying process. Alex was exceptional at explaining all the new tech in the car and setting it up for me.

Service advisor went out of his way to remedy my issue

Amazing customer service and quality service. They make it for me free service change oil cause I was waiting a lots hrs. I appreciate so much the guy because he were so nice and he said sorry about that. And then they add full gas to my fuel for free. Thnx again

Stan is always so helpful for me, and makes sure all is done. Appreciate his advise and also Mark who works of older cars.

Great service shop. I’ve been using the service department for years and have always had a good experience. Feel confident in the car maintenance and workmanship.

We live in Jersey but made the drive out to Biener Audi because they have the best prices, selection, and reputation. Buying a car from them was so easy, and there were no tricks, games, or hidden fees. Their customer service didn't end once I drove off the lot - they have continued to provide great customer service, and I am now a loyal customer. Shout out to Leo and the rest of the crew for all their help!

Had an amazing experience buying my car from Taylor at Audi Pasadena! I love my new car and the high quality of service he provided throughout the whole process. Taylor took the stress out of buying a car. Highly recommend!

I recently had the pleasure of interacting with Brian Balinski at the Audi dealership, and I must say, his level of customer service exceeded all expectations. Despite the dealership being busy, he made me feel like I was his top priority. Brian's knowledge of Audi vehicles was truly impressive. He patiently listened to my questions and concerns, providing thorough and informative answers. It was evident that he was not only passionate about the brand but also dedicated to ensuring customers like myself make informed decisions. What truly stood out about Brian was his attention to detail. He took the time to understand my needs and preferences, guiding me through various options and features tailored to my preferences. His patience and willingness to address every query instilled a sense of confidence in me throughout the entire process. Moreover, Brian's professionalism was exemplary. He maintained clear communication at every stage, keeping me informed about the progress of my service and promptly addressing any issues that arose. His proactive approach and commitment to customer satisfaction were truly commendable. Beyond his technical expertise, Brian's interpersonal skills were exceptional. He exuded warmth and sincerity, creating a welcoming atmosphere that made me feel valued as a customer. His friendly demeanor and genuine interest in ensuring my satisfaction left a lasting impression. I cannot recommend Brian's customer service enough. He embodies the epitome of exceptional service standards and is a true asset to the Audi dealership. If you're seeking a seamless and enjoyable experience, look no further than Brian. His professionalism, attention to detail, and willingness to go above and beyond truly set him apart. He truly deserves a longdue promotion.Thank you for making our Audi experience a memorable one. We look forward to continuing our relationship with Audi, thanks to outstanding representatives like Brain Balinski. Thank you, Brian, for your outstanding service and dedication to exceeding customer expectations. You've undoubtedly earned my loyalty as a satisfied customer.

I just purchased a Q3 Audi Quattro 2024, very slightly used as a loaner, from Derek Fernandez. I have not had a luxury vehicle since the 1990’s, when I had a prized red Audi Quattro . Derek made the purchasing process perfect! Derek’s appearance was professional, down to the business like suit and shined shoes. It is refreshing to meet a young man that knowledgeable about his product and not pushy. He even shared some funny stories while his manager was inspecting my trade in vehicle. The immaculate Audi displayed in the showroom was stunning. Derek’s presentation was seamless. I am prizing the picture he took of me with the big red bow before I drove away. This is so different than the experience I had at Toyota across town, when I was led to a dirty “new” auto on the lot! I definitely would recommend Derek and Audi Denver to anyone! He happened to be a shuttle escort a year ago to a Showhouse I had displayed my Interior Designs in and the ride and escort were the best! I have told everyone at work to shine their shoes and treat everyone like family!

From start to finish, everything was very straight forward. The staff was nice and helped make the buying process as good as it can be.

Elvis and Aleks were great to work with! Scheduled my test drive on the same day and got to bring home my new car! Everyone was friendly and made for a great experience. Thank you!

All the staff was amazing. Especially our sales person Michael Quezada. The facilities were immaculate and just everything about this place made buying a new car an wonderf experience.

The service experience was excellent. I was able to schedule the service online. I needed to update service instructions; service manager Ibrahim took care of editing service instructions and updating appointment date and time. On day of service, I was met by service member as soon as I drove into garage. Ibrahim arrived shortly after and coordinated the service. I received periodic updates while in break area enjoying coffee and cookies. The car was ready per original schedule provided by Ibrahim. The car was washed nicely. Overall it was a very pleasant morning.

Prompt service Nice welcome Friendly staff Timely updates Will return for my next service there

If you are planning to contact the sales team of Walter's Audi and you need to pick a guy to work with choose Romen Artalejo. He will assist you in every way he can, he is sincere, polite, honest, very communicative and will work with you to make it happen. As an out of state buyer I recently bought an high end car from this dealership and Romen did a 5 star job and I am very pleased and highly recommend him as your salesmen at Walter's Audi

Had a great experience, from just checking out the car to test driving, to quick negotiations when telling them my budget. Not pushy, and communication was very good. They reached out when they found a deal for me that fit. Worked with Rick Torres.

Pleasant experience. Staff knowledgeable. Facilities were great. Plenty of cars to choose from. Bought new. I can?t think of anything else to put in the review.

Luis Hernandez has been my main point of contact. I have been out of country for a few days but he has been doing a stellar job of working on a car purchase for me. Great communication and customer service approach. No pressure, just assistance and consistent offers of help and question answers. Great experience so far

l'm extremely satisfied with THE COLLECTION. This is the third car I've purchased from them in 2 years, and the experience has been exceptional every time. The service and attention to detail are incredible. I want to especially highlight two employees who made a huge difference in my buying experience: - Yulyen Marval, who took extraordinary care of me when buying my two Porsches. Her professionalism and kindness are worthy of praise. - Domingo Lopez, who provided spectacular service when buying my new Audi Q8. His knowledge and enthusiasm for cars are contagious. If you're looking for a high-end car dealer, look no further. THE COLLECTION is the best choice. 100% recommended!