New and used 2025 Audi Q5 for sale near Plainfield, IL

I can honestly say I’m not one of those people who usually writes a review. But this time I was compelled to write a review. From my brand specialist Ernie Alvarez to the fabulous finance manager Josh Bruhn I can’ say I never had a better experience purchasing a car. Most of the time I’ve dreaded going into a car dealership feeling like I was going to be taken advantage of or not taken care of or I was gonna have to haggle, haggle,haggle. From walking into the door I was greeted with a warm smile a comfortable confident handshake. Ernie was a great salesman! He gave me all of car information, gave me the Carfax showed me the price I was getting made sure I was comfortable. These should be things that you get from a car dealership but they are not things that you always get. If you look to purchase a car new or used car the Audi exchange in St Charles ask for Ernie Alvarez he’s is your guy. The finance manager was fabulous !!! Again that’s not something you normally say about a car dealership’s finance manager. I have already had my preapproved financing when I walked in, had a nice rate he went the extra mile and found me an even better rate. Got me a fabulous price with my warranty and made sure I knew all that the warranty entailed. Great dealership it was over an hour away from me and I was looking for a particular used car that they had and I am so glad that I chose that dealership. I can wholeheartedly recommend this dealership.

This is my 3rd car from this dealer. Great service and great team. Special thanks to Alejandro Calvillo and Nicola G. Thanks again for the help.

Had a really good experience buying new car. Daniel O. Was really knowledgeable salesman on the Audi as well as competing brands. I was able to take his feedback to cross check and Daniel was spot on. Paper work was painless and I was able to complete the purchase in a couple of hours unlike past experiences at other brand dealers. Overall I thought the Audi team was awesome and look forward to my next buying experience at Westmont Audi. Great job

This is a very clean, aesthetically pleasing dealership. The display of the vehicles was very inviting. The staff was genuinely nice, not pushy, and very knowlegable. I bought car and it was very efficient and comfortable. One of the best experiences I have had in purchasing a vehicle.

Quick and easy ,traded in 2015 tdi q5 turbo diesel white was fantastic car ,but decided to get a new q3 Quattro s type ,very nice reliable suv we keep our cars a time

Amy was great. She answered all my questions with urgency and made sure that I was pleased with all the steps in the transaction.Amy was a straight shooter and valued my time. Much appreciated. YOU ROCK -The Rockstar Realtor Deborah Laudicina

This is the 2nd time we’ve worked w/Mitch and both have been a great experience. He’s very helpful thru the entire process

From Nicole to RJ… A fantastic experience. They truly made me believe that the customer comes first. They did exactly what I asked them to do and with the utmost professionalism. The Finance manager was a true pro as well. Hats off to the entire team. Thank you for restoring my faith is customer service!

Scott Woolsey did a wonderful job of guiding me through the process of purchasing the car. He made sure that any questions I might have were answered. Would certainly want to work with Scott on any future purchase.

Bought Audi A6 Premium Plus. Like to thank Scott Woolsey for his wonderful service - professional, helpful and knowledgeable!!! Also worth mentioning Issac (Manager), for his excellent help and time in closing the deal!!! Highly recommend this dealership, great place to go to.

When you think of going to a service dept you think about something being wrong. They not only fixed what was wrong but took care of things which I didn't even realize were wrong. Good job guys !!! Five stars all the way!!!

Purchased a used Audi recently and was very happy with the sales person, Sabina. She was patient, knowledgeable, and communicated very well (responsive). Ended up financing because we were out-of-state buyers. The finance manager was fantastic and worked quickly. She was also very knowledgeable and helpful. Here’s why I only rated 4 stars - there was some sketchy deferred maintenance that was not addressed prior to offering the car for sale. Notably mismatched front tires and 4mm rear brake pads. The dealers own tech inspection sheets noted the need for immediate attention to the rear brakes, but they were not replaced. Mismatched tires, in my opinion, are also a safety issue. I can only imagine these issues were not addressed to maximize profit and that’s okay as long as the car is priced right. And it was, BUT I can’t imagine a less than 2% change in price would have stopped a sale. Safety is paramount.

Great dealership experience! I have driven a MINI for 11 years. When it was time for a new car, I was so happy that there is now a MINI dealership in the south suburbs! The team at MINI in Tinley was so nice and very accommodating! Connor was great to deal with. He worked very hard to make sure I was getting the MINI for me.

Our salesman, Dan was great to work with. He was patient with our needs and we had an overall pleasant experience. Nice selection of vehicles as well as a clean and organized dealership.