New and used 2025 Audi Q5 for sale near St. Charles, IL

I can honestly say I’m not one of those people who usually writes a review. But this time I was compelled to write a review. From my brand specialist Ernie Alvarez to the fabulous finance manager Josh Bruhn I can’ say I never had a better experience purchasing a car. Most of the time I’ve dreaded going into a car dealership feeling like I was going to be taken advantage of or not taken care of or I was gonna have to haggle, haggle,haggle. From walking into the door I was greeted with a warm smile a comfortable confident handshake. Ernie was a great salesman! He gave me all of car information, gave me the Carfax showed me the price I was getting made sure I was comfortable. These should be things that you get from a car dealership but they are not things that you always get. If you look to purchase a car new or used car the Audi exchange in St Charles ask for Ernie Alvarez he’s is your guy. The finance manager was fabulous !!! Again that’s not something you normally say about a car dealership’s finance manager. I have already had my preapproved financing when I walked in, had a nice rate he went the extra mile and found me an even better rate. Got me a fabulous price with my warranty and made sure I knew all that the warranty entailed. Great dealership it was over an hour away from me and I was looking for a particular used car that they had and I am so glad that I chose that dealership. I can wholeheartedly recommend this dealership.

This is a very clean, aesthetically pleasing dealership. The display of the vehicles was very inviting. The staff was genuinely nice, not pushy, and very knowlegable. I bought car and it was very efficient and comfortable. One of the best experiences I have had in purchasing a vehicle.

Very clean dealer, really nice people, as soon as I got there I got a test drive and everything else went on! I highly recommend this Audi Dealer!

I worked with Aaron at the dealership to purchase my used Q3, and it was a thoroughly enjoyable experience. No stress, no hassles, and he followed up with me right away. I'll be going back when I'm ready for my next vehicle!

Purchased a used Audi recently and was very happy with the sales person, Sabina. She was patient, knowledgeable, and communicated very well (responsive). Ended up financing because we were out-of-state buyers. The finance manager was fantastic and worked quickly. She was also very knowledgeable and helpful. Here’s why I only rated 4 stars - there was some sketchy deferred maintenance that was not addressed prior to offering the car for sale. Notably mismatched front tires and 4mm rear brake pads. The dealers own tech inspection sheets noted the need for immediate attention to the rear brakes, but they were not replaced. Mismatched tires, in my opinion, are also a safety issue. I can only imagine these issues were not addressed to maximize profit and that’s okay as long as the car is priced right. And it was, BUT I can’t imagine a less than 2% change in price would have stopped a sale. Safety is paramount.

I have not decided what kind of car I wish to buy. The Audis looked nice. I have heard good things about the company. I don't know if anyone I know has an Audi.

Our salesman, Dan was great to work with. He was patient with our needs and we had an overall pleasant experience. Nice selection of vehicles as well as a clean and organized dealership.

I have bought two new cars from this location over the past six years. First a 2019 Q8, then a 2023 SQ8. As far as the buying process goes, I was quite happy. It didn?t take hours to come to an agreement on pricing, none of the annoying back and forth between sales person and sales manager and finance manager. I have walked out of places years past because of that. I don?t want to deal with six people to get a price on a car. They also don?t give me a hard time about not financing. I normally just pay cash for my cars. I also never felt like I was treated differently because I was a woman buying a car on my own. Mercedes one time asked if I needed to check with my husband first. I left. So Audi Westmont is an amazing place to purchase a car. I also get all my service done at this location. I like to have everything done at one place so if there is ever an issue all my records are right there. The good news is, I have NEVER had an issue here. And every single service person I have dealt with there has been amazing. They?re all knowledgeable, and if there is something they can?t immediately answer, they have had an answer in a matter of minutes. My last advisor, Elena, was the nicest woman to deal with. She made this visit extra enjoyable. So polite, and gave me a realistic timeline as to when my vehicle would be done. And it was done right at the earliest end of the timeline. I couldn?t ask for anything more. I also enjoy watching the videos the technicians record about each vehicle when it?s up on the lift. It?s fun to see what the underside of the car looks like. I know that?s just the nerd in me, but whatever. Altogether, this dealership is probably my favorite out of all the others I have purchased cars from. That includes BMW, Mercedes, Acura, and a few more I can?t remember. Had quite a few cars over the years. But as long as Audi Westmont stays with this level of outstanding service, I think I will be driving an Audi until the state tells me I?m too old to drive!

This is my 3rd car from this dealer. Great service and great team. Special thanks to Alejandro Calvillo and Nicola G. Thanks again for the help.

I just purchased a new 2023 Audi RS5 and was extremely happy with the process. Mike Morgan was very thorough and knowledgeable about the car and the sales manager Jeff Rose was very accommodating and easy to deal with. A+ transaction!

Had a really good experience buying new car. Daniel O. Was really knowledgeable salesman on the Audi as well as competing brands. I was able to take his feedback to cross check and Daniel was spot on. Paper work was painless and I was able to complete the purchase in a couple of hours unlike past experiences at other brand dealers. Overall I thought the Audi team was awesome and look forward to my next buying experience at Westmont Audi. Great job

Aleks in sales took great care in making our experience selecting a used coupe a special one! He was ready and willing to do back-to-back comparison and test drives of each car we were considering. Aleks also has a deep knowledge in the features and specs of each model. It really is a treat working with a true car guy who loves his job! Seriously, work with Aleks if you are in the market for any type of European vehicle, he knows all of the marques inside and out. When we had the car picked out, sales manager Steve and finance manager Gene were helpful and professional, as well as being willing to put in as much time as needed to get things done. We love our new car and thank the team here for their help in making it happen. It's a blessing to get to do business with nice people and leave in a beautiful vehicle.

I had a great experience at Hoffman estate Audi they were knowledgeable about there vehicles and the buying experience was hassle free thanks to Carlo I would definitely recommend this dealership.