New and used 2025 Audi Q5 SUVs for sale near Halesite, NY

Very professional customer service. I received a great experience and the service was completed within the estimated timeframe.

My husband and I have bought cars in the past, and were always left with a bad taste in our mouth. Biener Audi in Great Neck was the exact opposite experience. They did not try to push us into buying, they were considerate and extremely thorough through the entire process. We went to the dealership to test drive the Audi Q7 and did not intend on buying the same day. We wanted to get as much information as we could before discussing it and making a decision. Our salesperson, Danny, could not be more friendly or accommodating. He answered all of our questions and guided us professionally. When we advised that we would not be buying that day, he was understanding and did not make us feel pressured or act like the typical salesperson. The next day, we went back to the dealership and bought our new truck in a timely manner. Our 2 year old was with us through the entire process and everything still went very smoothly. Furthermore, the facility is extremely well kept. There is ample space for customers to sit and wait. We eventually went and sat in the service area where they offered complimentary drinks and snacks, and a wonderful woman came by to give my son a coloring but and crayons! Our family could not be happier with our first experience buying a luxury car. We know we made the right choice with Biener Audi.

Good service. I feel like they worked hard to finish the deal. Made appt. Saw the car, in a time where a good used car is hard to find I felt like the service was good

Everything was great. No issues. Very friendly. Work done in timely fashion. Great dealership . In and out

very easy experience no hassle and nice people the car is amazing with no issues

Emails sent did not purchase car. Car did not have all the options I wanted. But it was a fair price. Better luck next time.

We live in Jersey but made the drive out to Biener Audi because they have the best prices, selection, and reputation. Buying a car from them was so easy, and there were no tricks, games, or hidden fees. Their customer service didn't end once I drove off the lot - they have continued to provide great customer service, and I am now a loyal customer. Shout out to Leo and the rest of the crew for all their help!

The experience was above, and beyond professional and courtesy. The Manger Paul was a consummate professional that provided A class customer care. Frank the Sales Associate was very knowledgeable, friendly, courteous, and also the consummate professional. Highly recommend Audi Fairfield. Thank you Audi of Fairfield!!!!

Love ! Love the way they treat their costumers!!! Very professional and address all my concerns!

Great customer service and great timing. Came out to get my vehicle from its annual service check, and it was cleaned outside and in. That really threw me back quiet as kept, LOL however I am grateful and will recommend your service. Blessings!

The customer service and process was extremely polite and professional. I highly recommend working with Rose, she is knowledgeable and patient - a true pro!